• Own the end-to-end strategy and execution of customer programs • Lead large-scale customer onboarding and implementation projects • Build and refine standardized customer migration workstream templates • Maintain a macro-view of all active customer implementations • Mentor junior team members and institutionalize project management standards

Role Description EBI Consulting is seeking a full-time Project Coordinator to support clients within our Real Estate Practice. This role is responsible for staffing and coordinating projects within an assigned geographic region, technical area, and/or practice segment. The Project Coordinator plays a critical role in ensuring on-time project delivery, balanced workload distribution, and effective utilization of internal and external resources. In addition to staffing responsibilities, the Project Coordinator may assist with related operational tasks, including: - Project booking - Meeting and training coordination - Onboarding and training new staff on calendar management - Supporting system updates This position reports to the National Project Coordination Manager and can either be a fully remote, work from home position, or report into our Burlington, MA corporate headquarters depending on the location of the successful candidate. Candidates must already have an established office in their residence and be able to thrive in this working environment or be comfortable working in an office environment. Essential Duties and Responsibilities - Assign new project workload within one business day of booking, ensuring personnel with appropriate qualifications and experience are assigned to specific tasks. - Make staffing decisions based on staff qualifications, availability, capacity, and deadlines, while considering cost-efficiency. - Optimize resource utilization by minimizing travel costs, grouping site visits, and leveraging both internal and external resources. - Coordinate with outside consultants and subcontractors as directed, including vendor fee negotiations, scope and deadline communication, purchase order management, and payment reconciliation. - Manage site visit preparation activities, including subject property verification, ordering ERIS or other required services, provisioning templates, distributing POC verification and pre-survey questionnaires, and uploading client-provided materials. - Confirm site visits for assigned assessors. - Respond promptly and professionally to internal and external emails. - Maintain accurate and up-to-date records within Salesforce. - Communicate regularly with the National Project Coordination Manager and Area Operations Managers regarding staffing challenges, technical capacity concerns, and issue resolution. - Enter and maintain assignments in staff calendars, including site visits and report writing time. Qualifications - Associate’s Degree or higher from accredited university preferred. - Less than 3 years administrative and/or operations support experience. - In lieu of collegiate degree, an equivalent combination of education, training and professional experience may be considered. - Proficiency in Excel and Outlook (competency test will be administered as part of the interview process). Benefits - The reasonable estimate of the salary range for this position is $55,000 - $60,000. - This position may also be eligible for a bonus whereby total compensation may exceed base salary depending on individual performance. - The actual compensation offered will be based on a range of factors that are considered in making compensation decisions including, but not limited to; geographic location, work experience, education, licensure requirements, knowledge, skills/level, qualifications and budget. Application Disclaimer At EBI, we cultivate a welcoming and collaborative culture. We are proud to be an Equal Employment Opportunity employer and encourage diverse candidates to apply. We do not discriminate against qualified individuals based on their status as a protected veteran or individuals with disabilities, nor do we discriminate based on sex, race, color, religion, national origin, age, marital status, gender identity, gender expression, or sexual orientation. All vendors are expected to maintain a working environment free from discrimination or harassment.

Role Description GovCIO is currently hiring for a Senior Project Manager (Non-Technical) who will be responsible for leading and overseeing complex operational and digitization initiatives across the program. This role focuses on driving process improvements, managing subcontractor’s workstream, ensuring quality control, and optimizing business operations. The ideal candidate will provide strategic direction, ensure project alignment with program goals, and deliver results through effective coordination and stakeholder management. This position is fully remote within the US. - Lead end-to-end management of digitization and operational projects, ensuring timely and cost-effective delivery - Manage and oversee subcontractors, including performance tracking, compliance, and deliverables - Drive operational excellence through continuous improvement, process optimization, and efficiency initiatives - Provide strategic direction and guidance to cross-functional teams and stakeholders - Develop, implement, and enhance standard operating procedures (SOPs) and workflows - Monitor project performance using KPIs, metrics, and reporting frameworks - Ensure adherence to quality standards through robust quality management and control processes - Identify risks, develop mitigation strategies, and proactively resolve issues - Coordinate with internal departments to ensure alignment and seamless execution - Lead change management initiatives to support transformation and digitization efforts - Conduct regular reviews, audits, and performance assessments of projects and processes - Prepare and present status reports, insights, and recommendations to senior leadership Qualifications - Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s preferred) - 8–12+ years of experience in project management, operations, or process improvement roles - Proven experience managing non-technical projects such as digitization, operations, or transformation initiatives - Strong experience in subcontractor/vendor management in government contracts - Demonstrated expertise in process improvement methodologies (e.g., Lean, Six Sigma, or similar frameworks) - Excellent leadership, communication, and stakeholder management skills - Strong analytical and problem-solving abilities Requirements - Certification in Project Management (e.g., PMP or equivalent) - Experience in quality management systems and operational audits - Ability to manage multiple projects in a fast-paced environment - Strong organizational and decision-making skills - Experience with performance metrics and reporting tools Benefits - Ability to obtain and maintain a Suitability/Public Trust clearance Posted Salary Range USD $115,000.00 - USD $125,000.00 /Yr.

• Lead complex, cross-functional projects and workstreams from initiation through implementation and post-launch stabilization. • Develop and maintain project plans, timelines, milestones, RAID logs, decision logs, and status reporting. • Translate strategic priorities into clear project scope, objectives, deliverables, timelines, and success measures. • Drive project execution by managing dependencies, risks, issues, decisions, and action items across multiple stakeholder groups. • Ensure project teams remain aligned on scope, timing, priorities, and expected outcomes. • Proactively identify barriers to delivery and escalate risks or decisions with clear options and recommendations. • Support launch readiness, implementation planning, operational handoffs, and post-launch follow-up. • Partner with clinical, operations, product, technology, analytics, client success, and leadership teams to drive alignment and execution. • Facilitate project kickoff meetings, status meetings, planning sessions, working groups, and leadership updates. • Act as a trusted advisor to Care Delivery leaders by bringing structure, clarity, and accountability to complex initiatives. • Build strong relationships across teams and influence outcomes without direct authority. • Support structured decision-making by clearly documenting options, tradeoffs, risks, and recommendations. • Ensure stakeholders are informed, engaged, and accountable throughout the project lifecycle. • Support the continued development and standardization of project management processes for the Care Delivery team. • Ensure projects follow consistent intake, planning, execution, status reporting, launch readiness, and closure practices. • Track project health and provide accurate, objective status updates using defined green/yellow/red criteria via the bi-weekly status report-out. • Partner with stakeholders to define success criteria and track progress against key metrics throughout the project lifecycle. • Identify opportunities to improve project delivery, team efficiency, communication, and execution quality. • Promote a culture of accountability, urgency, transparency, and continuous improvement.