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Implementation Specialist – SaaS Healthcare
Location
Tennessee
Posted
1 day ago
Salary
$50K - $60K / year
Seniority
Mid Level
Job Description
Implementation Specialist – SaaS Healthcare
Dossier - Digital competency management
• Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded • Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing • Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations • Train customers on the use of the software, including best practices and workflow optimization • Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process • Coordinate collaboratively with internal teams to meet project milestones • Ensure a smooth transition from implementation to Customer Success
Job Requirements
- Bachelor's degree - Nursing Informatics degree a PLUS
- 2+ years software implementation experience
- Prior experience in a healthcare or health IT environment strongly preferred.
Benefits
- 401(k)
- Unlimited PTO
- Health Insurance
- 100% remote! You can work from ANYWHERE!
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