• Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding. • Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria. • Coordination of any wage-based reconciliations for accurate parallel payroll runs. • Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes and understanding of available tools and services. • Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client-specific requirements. • Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care. • Maintain confidentiality of all customer and employee information. • Provide client feedback to internal teams to improve onboarding workflows, surface product gaps, and enhance platform capabilities for scalability. • Contribute to the evolution of PEO implementation best practices, tooling, and documentation as we scale

Role Description Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals. We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes. - Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded. - Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing. - Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations. - Train customers on the use of the software, including best practices and workflow optimization. - Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process. - Coordinate collaboratively with internal teams to meet project milestones. - Ensure a smooth transition from implementation to Customer Success. Qualifications - Bachelor's degree - Nursing Informatics degree a PLUS. - 2+ years software implementation experience. - Prior experience in a healthcare or health IT environment strongly preferred. Requirements - Project Management. - Critical thinking and problem-solving. - Strong time management and organization. - Excellent verbal and written communication. - Empathy. - Customer Service mindset and focus. - Curiosity and self-motivation. - Confidence and resilience. Benefits - 401(k). - Unlimited PTO. - Health Insurance. - 100% remote! You can work from ANYWHERE! - Salary Range: $50,000-$60,000 per year.

Role Description We are seeking a highly organized and detail-oriented Document Control Specialist to oversee the management, storage, and tracking of records and documents for our construction projects. The ideal candidate will have a strong administrative background, excellent communication skills, and proficiency in document control software. - Provide administrative support for construction project management. - Collect, enter, distribute, and track documents and records as needed. - Communicate document requirements and client standards to the project team. - Ensure the completeness and accuracy of both incoming and outgoing documents, adhering to proper file formatting. - Manage responses to submittals, RFIs (Requests for Information), and RFCs (Requests for Change) in a timely manner. - Monitor and track outstanding document responses, providing daily updates on status. - Attend project meetings and prepare detailed minutes for distribution. Qualifications - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Proficient in general office equipment and tasks, including filing and typing. - Effective communication skills, both verbal and written. - Experienced in using document control software, such as MS SharePoint. - Advanced PC skills with proficiency in MS Office applications. - Understanding of general construction and engineering documents is an advantage. Requirements - An associate degree or higher preferred. - At least 2 years of experience in document control within an engineering, construction, or technical environment preferred. Benefits - Salary: $50,000 - $80,000

Role Description The Revenue Cycle Shared-Service Implementation Lead, Design Integration (Senior Consultant) Integration will support the Defense Health Agency (DHA) Uniform Business Office (UBO) Support Contract, serving as a shared-service lead for standardized revenue cycle operations across billing and follow-up at more than 130 Military Treatment Facilities (MTFs). This role requires a strong understanding of revenue cycle operations, coordinating execution between UBO Enterprise and the MTFs and leading a team responsible for standing up and sustaining shared-service operations. The role is also responsible for billing system integration, owning the integration of policy, operational, and workflow changes into billing system design and implementation, and contributes a delivery and operations perspective to standardized workflows, controls, and service levels. This role is contingent upon the successful award of the contract. Any offer of employment is subject to contract award and funding availability. Responsibilities - Serve as shared-service lead, coordinating standardized revenue cycle operations between UBO Enterprise and the MTFs. - Own billing system integration, ensuring alignment from intake through release. - Translate policy and operational changes into system logic, identifying impacts on billing logic, claims, edits, statements, and workflows. - Bridge operations and system design, validating system design, configuration, and changes against requirements. - Lead testing and validation, ensuring issues are resolved before go-live. - Coordinate system tickets, dependencies, and risks, escalating risks proactively. - Lead Shared-Service Implementation Specialists through stand-up, IOC achievement, and progression to FOC. - Own sequencing and site-selection criteria, defining rollout sequencing and prioritization. - Define IOC and FOC thresholds, establishing readiness and exit criteria for each capability stage. - Anchor the implementation perspective in design, partnering with Policy Analysts and Program Manager. - Maintain documentation and provide briefings to DHA UBO leadership and the program team. Qualifications - Strong understanding of revenue cycle operations (charge capture, billing, collections, denials, and compliance). - 7+ years of experience in a large health system or multifacility healthcare environment. - Demonstrated experience integrating policy and operational changes into billing system design. - Experience with billing and patient accounting systems, including system configuration and claims logic. - Experience defining and supporting testing and validation of billing logic and outputs. - Demonstrated experience standing up or operating shared-service or multi-site operations. - Experience defining workflows, RACI and decision rights, internal controls, and service levels. - Experience developing implementation plans, sequencing, and readiness criteria. - Proven ability to lead implementation teams and manage execution across multiple sites. - Strong analytical and problem-solving skills. - Strong written and verbal communication skills. - Ability to manage competing priorities across multiple facilities and stakeholders. - Proficiency in Microsoft Office applications (Project, Excel, PowerPoint, Word, and Visio). - Bachelor's degree required; Master's degree preferred. Requirements - U.S. citizenship; eligibility for a Department of Defense (DoD) Public Trust. Desired Skills - Experience within the Military Health System (MHS) or DHA environment. - Knowledge of UBO operations and the three cost-recovery programs: Third Party Collection (TPC), Medical Service Accounts (MSA), and Medical Affirmative Claims (MAC). - Familiarity with MHS GENESIS / Oracle Cerner Patient Accounting (CPA). - Project Management Professional (PMP) or Lean Six Sigma certification. Benefits - Top-tier benefits package to invest in your physical, mental, and financial health and wellness. - Opportunities to learn new skills, seize new challenges, and advance your career.