Role Description This role offers the opportunity to be an early and critical part of building Remote’s PEO business, shaping client onboarding practices, and collaborating with a passionate, high-performing global team. You’ll gain exposure to complex HR, payroll, and compliance environments across multiple states and industries, with continuous opportunities for growth and learning in a fast-moving, scaling environment. You'll help simplify complex People processes and empower modern businesses to expand and thrive—ultimately helping define the future of work. Most importantly, you'll have the chance to make a meaningful impact in the HR tech industry and contribute to Remote’s success as the leading HR & Payroll platform for global businesses. Qualifications - 3+ years of experience in implementation, onboarding, or customer success within a fast-paced SaaS PEO environment - Familiarity with co-employment structures, payroll tax obligations, and benefits administration - Demonstrated project management skills with the ability to manage multiple concurrent client timelines - Clear, empathetic communication skills with a focus on proactive client guidance - Strong cross-functional collaboration abilities, particularly with Sales, Product, and Operations - An analytical mindset with excellent problem-solving abilities - Resilient and able to adapt to a fast-paced, international work environment with a passion for making an impact - Team player with the ability to work independently and take own responsibility - Is a productivity geek and will constantly think of ways to improve and speed up their work - Proficient in using Google Sheet or Excel - Ability to work within a MacBook Pro environment - You understand the need and idea to work largely asynchronously - You write and speak fluent English - Not required but is considered a plus if you have a working knowledge of Monday.com, Notion, Slack, and Salesforce - Not required but is considered a plus if you have working knowledge of Worklio Key Responsibilities - Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding - Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria - Coordination of any wage-based reconciliations for accurate parallel payroll runs - Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes and understanding of available tools and services - Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client-specific requirements - Effectively communicate with customers, teammates, supervisors, and vendors in a timely, clear, and professional manner and in alignment with our value of Care - Maintain confidentiality of all customer and employee information - Provide client feedback to internal teams to improve onboarding workflows, surface product gaps, and enhance platform capabilities for scalability - Contribute to the evolution of PEO implementation best practices, tooling, and documentation as we scale Benefits - Work from anywhere - Flexible paid time off - Flexible working hours (we are async) - 16 weeks paid parental leave - Mental health support services - Stock options - Learning budget - Home office budget & IT equipment - Budget for local in-person social events or co-working spaces

• Partner directly with new PEO clients to develop tailored implementation plans across payroll setup, benefits enrollment, state tax registrations, and HR compliance onboarding. • Own the end-to-end onboarding process, aligning with clients on key milestones, timelines, and success criteria. • Coordination of any wage-based reconciliations for accurate parallel payroll runs. • Guide clients through Remote’s PEO platform, ensuring adoption of co-employment processes and understanding of available tools and services. • Collaborate cross-functionally with Sales, Legal, Product, and Support to ensure smooth hand-offs and resolution of client-specific requirements. • Effectively communicate with customers, teammates, supervisors and vendors in a timely, clear and professional manner and in alignment with our value of Care. • Maintain confidentiality of all customer and employee information. • Provide client feedback to internal teams to improve onboarding workflows, surface product gaps, and enhance platform capabilities for scalability. • Contribute to the evolution of PEO implementation best practices, tooling, and documentation as we scale

Role Description Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals. We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes. - Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded. - Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing. - Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations. - Train customers on the use of the software, including best practices and workflow optimization. - Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process. - Coordinate collaboratively with internal teams to meet project milestones. - Ensure a smooth transition from implementation to Customer Success. Qualifications - Bachelor's degree - Nursing Informatics degree a PLUS. - 2+ years software implementation experience. - Prior experience in a healthcare or health IT environment strongly preferred. Requirements - Project Management. - Critical thinking and problem-solving. - Strong time management and organization. - Excellent verbal and written communication. - Empathy. - Customer Service mindset and focus. - Curiosity and self-motivation. - Confidence and resilience. Benefits - 401(k). - Unlimited PTO. - Health Insurance. - 100% remote! You can work from ANYWHERE! - Salary Range: $50,000-$60,000 per year.

Role Description We are seeking a highly organized and detail-oriented Document Control Specialist to oversee the management, storage, and tracking of records and documents for our construction projects. The ideal candidate will have a strong administrative background, excellent communication skills, and proficiency in document control software. - Provide administrative support for construction project management. - Collect, enter, distribute, and track documents and records as needed. - Communicate document requirements and client standards to the project team. - Ensure the completeness and accuracy of both incoming and outgoing documents, adhering to proper file formatting. - Manage responses to submittals, RFIs (Requests for Information), and RFCs (Requests for Change) in a timely manner. - Monitor and track outstanding document responses, providing daily updates on status. - Attend project meetings and prepare detailed minutes for distribution. Qualifications - Strong organizational skills with the ability to manage multiple tasks simultaneously. - Proficient in general office equipment and tasks, including filing and typing. - Effective communication skills, both verbal and written. - Experienced in using document control software, such as MS SharePoint. - Advanced PC skills with proficiency in MS Office applications. - Understanding of general construction and engineering documents is an advantage. Requirements - An associate degree or higher preferred. - At least 2 years of experience in document control within an engineering, construction, or technical environment preferred. Benefits - Salary: $50,000 - $80,000