Role Description We are seeking a motivated and energetic Sales Development Representative (SDR) to join our growing team. In this role, you will be responsible for conducting high-volume outbound prospecting to identify and qualify leads across various sales campaigns. The ideal candidate is a confident communicator who enjoys speaking with people, thrives in a fast-paced environment, and remains resilient when facing rejection. You will play a critical role in generating opportunities, qualifying prospects, and moving leads through the sales pipeline while delivering an exceptional experience throughout the process. If you're coachable, goal-oriented, and looking to build a successful career in sales, we'd love to hear from you. Responsibilities - Outbound Prospecting - Conduct high-volume outbound outreach via phone, email, and text messaging. - Identify and engage prospective candidates and leads for assigned campaigns. - Build rapport quickly and maintain professional conversations with prospects. - Follow structured outreach cadences and prospecting workflows. - Consistently meet daily outreach activity goals. - Lead Qualification - Qualify prospects based on predefined campaign criteria. - Conduct discovery conversations to assess fit and interest. - Gather relevant information and identify next steps. - Advance qualified leads through the sales pipeline. - Ensure prospects receive a positive and professional experience. - Inbound Lead Follow-Up - Follow up with inbound leads generated through job postings and outreach efforts. - Engage interested prospects promptly and professionally. - Conduct qualification conversations and determine next steps. - Maintain communication with leads until a clear outcome is reached. - CRM & Pipeline Management - Maintain accurate and up-to-date records of all prospect interactions. - Log call notes, outreach activities, and lead status updates. - Track conversations and follow-up activities effectively. - Ensure CRM and tracking systems remain organized and accurate. - Support reporting efforts through detailed activity tracking. - Team Collaboration - Coordinate handoffs of qualified prospects to recruiting teams or sales leadership. - Communicate prospect insights and relevant information to stakeholders. - Participate in team meetings, coaching sessions, and training initiatives. - Collaborate with leadership to improve outreach effectiveness and campaign results. - Performance & Target Achievement - Meet daily and weekly outreach volume goals. - Achieve qualification and conversion targets. - Follow established sales processes and scripts. - Continuously improve outreach techniques and communication skills. - Maintain consistent activity and performance standards. Qualifications - High energy and enthusiasm. - Naturally personable and comfortable speaking with new people. - Strong resilience and ability to handle rejection professionally. - Goal-oriented and motivated by achieving results. - Highly organized with strong follow-up skills. - Coachable and eager to learn. - Strong work ethic and personal accountability. - Positive attitude and team-first mentality. - Comfortable working in a fast-paced, metrics-driven environment. Requirements - Strong spoken and written English communication skills. - Ability to communicate confidently, clearly, and persuasively. - Comfortable making high-volume outbound calls. - Strong interpersonal and relationship-building skills. - Excellent organizational and time-management abilities. - Ability to manage multiple conversations and follow-up tasks simultaneously. - Ability to follow structured sales processes and scripts. - Reliable internet connection and dedicated remote workspace. - Availability to work during U.S. Central Standard Time business hours. Ideal Experience & Skills - Previous experience in Sales Development Representative (SDR) roles. - Business Development Representative (BDR) roles. - Outbound sales. - Cold calling. - Recruiting. - Lead generation. - Experience using CRM systems or applicant tracking systems. - Experience working with U.S.-based companies or clients. - Experience in commission-based or performance-driven environments. - Familiarity with sales metrics and pipeline management. - Experience meeting daily activity and conversion goals. Tech Stack & Tools - Google Workspace (Gmail, Sheets, Drive). - Slack. - CRM or Lead Tracking Software. - Phone & Dialer Systems. - Email Outreach Tools. What Does a Typical Day Look Like? An SDR's day is focused on prospecting, qualifying leads, and generating opportunities for the sales team. You will: - Review your lead queue and daily outreach goals. - Make outbound calls to prospective candidates and leads. - Send follow-up emails and text messages. - Conduct qualification conversations. - Log notes and update CRM records in real time. - Follow established outreach cadences. - Coordinate handoffs for qualified prospects. - Monitor progress toward daily and weekly performance goals. - Participate in team coaching and training sessions. In essence: you are responsible for creating opportunities, building the top of the sales pipeline, and helping drive business growth through consistent outreach and lead qualification. Key Metrics for Success (KPIs) - Daily outbound call volume. - Daily outreach activity completion. - Lead qualification rate. - Contact-to-conversation conversion rate. - Qualified lead generation. - Follow-up completion rate. - CRM accuracy and activity tracking. - Weekly and monthly performance goal attainment. - Overall contribution to pipeline growth. Why Join Us? - Fully remote work environment. - Opportunity to develop and grow your sales career. - Ongoing coaching and professional development. - Supportive and collaborative team culture. - Exposure to a variety of sales campaigns and industries. - Clear opportunities for advancement as the company grows. - Access to modern tools and systems that support success and productivity. Interview Process - Initial Application Review. - Intro Video. - Client Interview. - Offer & Onboarding.

• Identify and qualify new sales opportunities through inbound lead follow-up and proactive outbound prospecting. • Research prospective clients, identify key players, and generate interest. • Collaborate closely with the Sales team to develop and implement lead strategies and plans. • Schedule and conduct online product demonstrations and webinars. • Work with channel and distribution partners to leverage leads and build pipeline and awareness.

• Qualify, follow up, educate and develop a substantial volume of inbound and outbound leads to progress prospects further into Cribl’s sales process • Efficiently respond and qualify inbound marketing leads according to set SLAs • Generate sales-ready meetings and opportunities for sales executives using Cribl’s qualification criteria • Research target new accounts, identify key personas, add contacts, emails and generate interest through cold discovery calls and email campaigns • Leverage taught sales techniques to maximize customer interactions enough to provide high level introduction • Use of strong selling and influencing skills to understand and uncover customer needs and business challenges to effectively pitch how Cribl solves them • Log, track, and maintain Salesforce consistently according to Cribl’s lead to opportunity flow process • Accurately distribute leads/meetings through discovery to assigned sales executives • Consistently achieve meeting quota to ensure territory revenue and growth objectives are met • Work closely with Sales Directors and attend customer meetings as required • Attend sales meetings, training, and local trade shows to keep current with technology • Work directly with marketing to drive continuous improvement in lead quality conversion rates and pipeline generation

• Conduct outbound prospecting via outreach and cold calls to accounts across EMEA • Research target personas to deliver an impactful initial contact • Book qualified product demos for our Account Executives • Engage prospects consistently through CRM, building long-term rapport • Contribute insights that shape our sales and marketing strategies • Maintain accurate activity logs and prospect data in HubSpot