• Assist Technical Account Managers (TAMs) and Agile Leads in coordinating, planning, communicating, and executing the delivery of core project components. • Coordinates and facilitates project meetings, reviews status and escalates issues for corrective action. • Ensure completion of administrative tasks such as project operations support, deliverable management, communication support and project/service management tooling support. • Triage project issues and work with internal departments to address/mitigate/resolve the issues, under the guidance of Technical Implementation Leads and Technical Account Managers. • Proactively identify project blockers and risks and flags them to the project team. • Develop and maintain issue logs and project repositories of documents, prepare documents for various recurring meetings including minutes, issue logs, etc. • Coordinate with multiple internal/external partners. Establish effective collaboration with other teams and ensure good communication. • Monitor, track and coordinate project plans and provide reporting and input to ensure targets are met. • Provides direct support in relation to reporting, planning, and contracting issues to internal partners. • Provide timely and accurate project updates to internal/external partners. • Gather and analyze project data and propose efficient ways to expedite project delivery. • Accountable for ensuring that all your working hours are accurately reported in the time tracking system on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool is properly and fully utilized. • Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability for the Project team.

• Provide overall leadership for ERP/SIS projects • Track and report on project budget • Establish a project plan that is suitable for the size and scope of each assigned project • Schedule and manage SIG resources assigned to projects; collaborate with the Resource Manager • Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams • Provide advisory services to support change management for the organization • Track project progress and provide regular status reports to project sponsors and other executives as appropriate • Escalate project issues and identify potential setbacks on time • Work with the client to develop a risk management plan

• Own the end-to-end strategy and execution of customer programs • Lead large-scale customer onboarding and implementation projects • Build and refine standardized customer migration workstream templates • Maintain a macro-view of all active customer implementations • Mentor junior team members and institutionalize project management standards

Role Description EBI Consulting is seeking a full-time Project Coordinator to support clients within our Real Estate Practice. This role is responsible for staffing and coordinating projects within an assigned geographic region, technical area, and/or practice segment. The Project Coordinator plays a critical role in ensuring on-time project delivery, balanced workload distribution, and effective utilization of internal and external resources. In addition to staffing responsibilities, the Project Coordinator may assist with related operational tasks, including: - Project booking - Meeting and training coordination - Onboarding and training new staff on calendar management - Supporting system updates This position reports to the National Project Coordination Manager and can either be a fully remote, work from home position, or report into our Burlington, MA corporate headquarters depending on the location of the successful candidate. Candidates must already have an established office in their residence and be able to thrive in this working environment or be comfortable working in an office environment. Essential Duties and Responsibilities - Assign new project workload within one business day of booking, ensuring personnel with appropriate qualifications and experience are assigned to specific tasks. - Make staffing decisions based on staff qualifications, availability, capacity, and deadlines, while considering cost-efficiency. - Optimize resource utilization by minimizing travel costs, grouping site visits, and leveraging both internal and external resources. - Coordinate with outside consultants and subcontractors as directed, including vendor fee negotiations, scope and deadline communication, purchase order management, and payment reconciliation. - Manage site visit preparation activities, including subject property verification, ordering ERIS or other required services, provisioning templates, distributing POC verification and pre-survey questionnaires, and uploading client-provided materials. - Confirm site visits for assigned assessors. - Respond promptly and professionally to internal and external emails. - Maintain accurate and up-to-date records within Salesforce. - Communicate regularly with the National Project Coordination Manager and Area Operations Managers regarding staffing challenges, technical capacity concerns, and issue resolution. - Enter and maintain assignments in staff calendars, including site visits and report writing time. Qualifications - Associate’s Degree or higher from accredited university preferred. - Less than 3 years administrative and/or operations support experience. - In lieu of collegiate degree, an equivalent combination of education, training and professional experience may be considered. - Proficiency in Excel and Outlook (competency test will be administered as part of the interview process). Benefits - The reasonable estimate of the salary range for this position is $55,000 - $60,000. - This position may also be eligible for a bonus whereby total compensation may exceed base salary depending on individual performance. - The actual compensation offered will be based on a range of factors that are considered in making compensation decisions including, but not limited to; geographic location, work experience, education, licensure requirements, knowledge, skills/level, qualifications and budget. Application Disclaimer At EBI, we cultivate a welcoming and collaborative culture. We are proud to be an Equal Employment Opportunity employer and encourage diverse candidates to apply. We do not discriminate against qualified individuals based on their status as a protected veteran or individuals with disabilities, nor do we discriminate based on sex, race, color, religion, national origin, age, marital status, gender identity, gender expression, or sexual orientation. All vendors are expected to maintain a working environment free from discrimination or harassment.