• Search and confirm travel reservations for the customer • Strong understanding of a client travel policy and can consistently provide consultation to the customer • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) • Provide the client with the required industry information, such as low fares, exchange costs, and penalties • Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement • Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Role Description The Technical Services team guides clients through the lifecycle of delivering third-party flat file integrations as part of an overall Dayforce HCM implementation. This team helps clients achieve a successful go-live experience by coordinating internal and external stakeholders to complete activities that enable the transmission of business-critical data such as benefits enrollment, COBRA, payroll contributions, and HR demographic information to third-party vendors. As a Technical Services Consultant, you will be part of a business segment team supporting client implementation projects across North America. You will collaborate with subject matter experts and leverage the broader team’s expertise while working in a supportive and highly collaborative environment. We are seeking experienced consultants who can confidently manage multiple files and implementation projects simultaneously while maintaining a proactive, customer-focused approach. What You’ll Get to Do - Provide consulting services to clients throughout the implementation lifecycle. - Translate client business requirements into flat file integration requirements. - Partner with offshore teams to review mapping documents and support file development activities. - Coordinate internal stakeholders including Project Managers, Project Sponsors, Service Consultants, and Mappers to achieve implementation deliverables. - Manage external stakeholders including clients and third-party vendors. - Identify, assess, and communicate project risks proactively. - Analyze export files, investigate issues, and determine appropriate resolution paths. - Manage the end-to-end delivery of export file integrations. - Support clients in achieving successful and timely go-live outcomes. Qualifications - Bachelor’s degree or equivalent experience. - 5+ years of experience in Human Capital Management consulting. - Strong client relationship management skills. - Ability to manage multiple projects and clients simultaneously while balancing priorities. - Excellent organizational, communication, collaboration, and consulting skills. - Ability to lead and facilitate client workshops and working sessions. - Ability to explain technical concepts in clear, business-focused language. - Understanding of common Human Capital Management (HCM) business practices. Requirements - Exposure to project management methodologies and practices. - Experience working with SaaS or cloud-based software environments, including HRIS systems. - Working knowledge of payroll contribution, benefits eligibility, and HR data files. - Ability to interpret vendor technical specifications and analyze vendor feedback. - Experience supporting complex integrations in enterprise software implementations. Benefits - Medical, dental, vision, and life insurance. - 401k plan (plus match). - Global Employee Stock Purchase Plan. - Unlimited Time Away From Work (in lieu of accrued vacation time). - 10 paid US holidays. - Up to 80 hours of paid sick time. - 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

• Understand hiring strategies and availability of talent. • Deliver the most value and highest return on investment for clients. • Strive to stay knowledgeable of the latest industry trends and technologies.

Role Description The Mortgage Consultant is responsible for attaining all department goals by consulting consumers through the loan application, follow-up, interest rate lock, and through the loan closing process. Other responsibilities include communicating with Realtors, Mortgage Operations team, and Customer Experience team. - Manage an active pipeline of loan applications to produce maximum loan closings per month. - Use sales skills to convert pipeline into locked loans while maintaining margin goals. - Interact with consumers to obtain required loan documentation. - Work closely with team members (i.e. Processors, Closers) to exceed production goals while providing excellent customer service. - Gather pertinent loan application data and build consumer relationships. - Apply technical knowledge of the mortgage industry to assist consumers in making sophisticated loan decisions. - Partner and manage relationships with current & past consumers, Realtors, Customer Experience team, Corporate Clients & Directors, and other outside parties. - Maintain a superior working knowledge of current programs, products, and guidelines. - Complete ongoing continuing education to maintain required state licensing & other professional designations. Qualifications - Specialized mortgage lending courses preferred. - Two years mortgage origination or loan operations experience preferred. - Customer service-oriented with exceptional sales skills. - Ability to work in a collaborative, fast-paced environment. - Highly motivated, goal-oriented, with strong attention to detail and organizational skills. - Strong understanding of mortgage loan products, guidelines, and regulations preferred. - Must register as a Mortgage Loan Originator with the NMLS and meet all requirements of the Federal S.A.F.E. Act and State S.A.F.E. regulations. Requirements - Fingerprinting, background checks, restricted parties lists, credit check, and ability to demonstrate personal financial responsibility. - Pre-licensing education and testing required. Benefits - Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. - Benefits are based on employment status and may not be available for temporary or non-full-time employees.