CoverGo

Role Description As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform. What You Will Do - Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team. - Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices. - Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience. - Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience. - Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality. - Investigate and promptly address bugs to uphold platform reliability. - Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations. - Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative. - Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows. - Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives. Qualifications - Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications. - Minimum 2 years in a lead/manager role, able to guide and ensure development of teams. - Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker. - Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js. - Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications. - Experience with microservices and/or clean architecture. - Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code. - Experience with unit, integration and function testing using front-end and back-end testing libraries. - Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains. - In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations. - Demonstrated experience in performance optimization for high-traffic web applications. - Experience with container technologies like Docker and good understanding of cloud infrastructure and solutions. - Experience with agile development methodologies and collaborating with cross-functional teams. - Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing. - Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds. - A passion for staying updated with the latest trends, technologies, and best practices in software development. Benefits - International Environment - Competitive remuneration package - Hybrid Work Model for those in Ho Chi Minh City; Remote working for those outside Ho Chi Minh City - 15 Days Annual Leave - 13th-month Pay - Annual Performance Bonus - Stock Options after 6 months - Health Insurance - Company activities and events - Learning and development plan

Role Description Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution. - Plan and design simple to semi-complex business processes and system modifications. - Make recommendations to improve and support business activities. - Gather business requirements through a variety of techniques such as work sessions and interviews, then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties. - Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design. - Develop business requirements documents/user stories to support the required modifications. - May plan, allocate and monitor work of other business analysts. - Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills. - Assist in providing time estimates for project related tasks. - Aid in updating process and procedural documentation. - Develop basic understanding of technical development cycle of mobile application or web portals. - Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. - Any other task that may be assigned. Qualifications - Minimum 5 years of experience as Business Analyst. - A degree in Business, IT or any relevant field. - Previous experience working in the health insurance industry is required. - Insurtech experience is preferred. - Health Insurance-related domain certification from INS/LOMA or III is an added advantage. - Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints. - Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing. - Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes. - Experience in an Agile and/or Scrum environment is a must. - Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow. - Excellent written and verbal communication skills in English. - Technical writing skills is a plus. Benefits - Fully Remote. - Flexible Leave. - International Environment. - Competitive remuneration package. - Performance Bonus. - Company activities and events. - Learning and development plan. - Remote work allowance.

Role Description Lead and shape the QA function at the AI-native insurance platform of choice for the world's leading insurers. - 100% remote, with a global, diverse team. - Own quality strategy for a fast-growing product suite, with a direct line to the Head of QA and real influence over how we build. Qualifications - Bachelor's degree in Computer Science, Engineering, or a related field. - 8+ years of experience in software QA spanning both manual and automated testing of web and API applications. - At least 2+ years directly managing QA Leads, senior engineers, or a multi-team QA function. - Experience in the insurance or a similarly regulated, complex industry is a strong plus. - Proven track record establishing QA processes, tooling, and standards organization-wide. - Experience navigating executive-level reporting. Requirements - Deep understanding of software testing methodologies, tools, and processes across the full testing lifecycle. - Experience implementing and scaling automated testing frameworks in an agile environment. - Hands-on familiarity with testing tools for JavaScript and .NET such as Jest, Mocha, JMeter, Cypress, Selenium, Puppeteer, NUnit, Cucumber, Telerik, Specflow, or similar. - Proficient with defect tracking and test management tooling. - Working knowledge of performance, security, and compliance testing domains. - Practical experience building and rolling out AI-powered processes across teams or workflows. Benefits - 100% Remote Work. - 15 Days of Annual Leave. - Annual Performance Bonus. - Remote Work Allowance. - Anniversary Bonus. - Health Insurance. - Stock Options after 6 months. - Company Activities and Events. - Learning and Development Plan.

Role Description Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions. - Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages. - Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience. - Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience. - Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality. - Investigate and promptly fix bugs to maintain the reliability of the platform. - Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data. - Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative. - Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows. - Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals. Qualifications - Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications. - Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker. - Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js. - Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications. - Experience with microservices and/or clean architecture. - Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code. - Experience with unit, integration and function testing using front-end and back-end testing libraries. - Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains. - In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations. - Demonstrated experience in performance optimization for high-traffic web applications. - Experience with container technologies like Docker and good understanding of cloud infrastructure and solutions. - Experience with agile development methodologies and collaborating with cross-functional teams. - Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing. - Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds. - A passion for staying updated with the latest trends, technologies, and best practices in software development. Benefits - Competitive renumeration package. - International Environment. - 15 days annual leave, 10 sick leaves, special leaves. - Annual Performance Bonus. - Stock Options after 6 months. - Company activities and events. - Learning and development plan.

Role Description We are looking for a motivated and enthusiastic QA Engineer Intern to join our engineering team. This is a fantastic opportunity for students or recent graduates to gain hands-on experience in software testing while working on an internal tool that tracks and presents delivery metrics from Jira and other corporate platforms. In this role, you will be involved in verifying both backend and frontend functionalities, ensuring the reliability of real internal systems and cross-functional data. Working closely with our engineering team, you will gain practical exposure to real-world software testing lifecycles and development workflows while growing in a supportive and collaborative environment. What You Will Do - Perform automated testing on new technologies and features to ensure their reliability and functionality. - Identify and report defects in applications, contributing to product quality improvement. - Collaborate with Business Analysts and other stakeholders to understand feature implementations and project requirements. - Write and execute test scenarios to ensure comprehensive coverage. - Support the enhancement and maintenance of existing test frameworks. - Investigate and assist in determining the root cause of bugs. - Contribute to test plans for projects and features, ensuring a structured testing approach. - Assist in creating tailored test frameworks for projects that can be reasonably automated. - Manage and triage reported defects, collaborating with developers to resolve issues. - Continuously support improvements in the testing infrastructure for better reliability. - Stay informed on features delivered by other teams to understand possible system interactions. - Provide code updates and utilities to support the testing process when necessary. Qualifications - Currently a 3rd or 4th-year student in Computer Science, Information Technology, or a related field, or a recent graduate. - Familiar with the Software Testing Life Cycle (STLC) and Agile methodologies. - Fluent in English (written and verbal) for clear collaboration and reporting. - Strong analytical, problem-solving, and detail-oriented mindset. - Practical exposure to programming languages (e.g., JavaScript, Python, Java). - Familiarity with automation testing frameworks like Selenium, Cypress, or Postman. - Basic knowledge of Git, CI/CD workflows, or SQL databases. - Strong mathematical aptitude or prior experience in programming contests. - Strong attention to detail with logical thinking and problem-solving skills. - Proactive, self-motivated, and eager to learn. - Ability to work independently as well as collaboratively within a team. - Must be based in Nepal. Benefits - Remote Setup - International Environment - Professional Development Opportunities - Company activities and events

Role Description We are looking for a motivated and enthusiastic QA Engineer Intern to join our engineering team. This is a fantastic opportunity for students or recent graduates to gain hands-on experience in software testing while working on an internal tool that tracks and presents delivery metrics from Jira and other corporate platforms. In this role, you will be involved in verifying both backend and frontend functionalities, ensuring the reliability of real internal systems and cross-functional data. Working closely with our engineering team, you will gain practical exposure to real-world software testing lifecycles and development workflows while growing in a supportive and collaborative environment. What You Will Do - Perform automated testing on new technologies and features to ensure their reliability and functionality. - Identify and report defects in applications, contributing to product quality improvement. - Collaborate with Business Analysts and other stakeholders to understand feature implementations and project requirements. - Write and execute test scenarios to ensure comprehensive coverage. - Support the enhancement and maintenance of existing test frameworks. - Investigate and assist in determining the root cause of bugs. - Contribute to test plans for projects and features, ensuring a structured testing approach. - Assist in creating tailored test frameworks for projects that can be reasonably automated. - Manage and triage reported defects, collaborating with developers to resolve issues. - Continuously support improvements in the testing infrastructure for better reliability. - Stay informed on features delivered by other teams to understand possible system interactions. - Provide code updates and utilities to support the testing process when necessary. Qualifications - Currently a 3rd or 4th-year student in Computer Science, Information Technology, or a related field, or a recent graduate. - Familiar with the Software Testing Life Cycle (STLC) and Agile methodologies. - Fluent in English (written and verbal) for clear collaboration and reporting. - Strong analytical, problem-solving, and detail-oriented mindset. - Practical exposure to programming languages (e.g., JavaScript, Python, Java). - Familiarity with automation testing frameworks like Selenium, Cypress, or Postman. - Basic knowledge of Git, CI/CD workflows, or SQL databases. - Strong mathematical aptitude or prior experience in programming contests. - Strong attention to detail with logical thinking and problem-solving skills. - Proactive, self-motivated, and eager to learn. - Ability to work independently as well as collaboratively within a team. - Must be based in Nepal. Benefits - Remote Setup - International Environment - Professional Development Opportunities - Company activities and events

Role Description Insurance is one of the world's largest industries and one of the most painful to interact with. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to. You will not be picking up tickets. You will be deciding what to build, prototyping it on Monday, shipping a draft to a real customer by Friday, and improving it from real usage. We expect you to push the product, the codebase, and the way we work. We are looking for someone who treats AI as a creative material, not a feature on a roadmap. The next year of insurance is being defined right now. What gets automated, what gets reimagined, what gets thrown out. We want builders who want to be in that room and ship the answer. The team is small. The mandate is large. If your highest-energy work has historically come from solving real problems end to end, this is the seat. What You Will Do - Own outcomes, not tickets. Pick the biggest lever for our customers each sprint and drive it to live. Surface the next one yourself. - Build with AI as a primary tool, not a chatbot bolt-on. OCR, document understanding, generation, agent loops, evaluation harnesses. You decide where each fits. - Ship prototypes fast, then make them production-grade. A working demo on day three beats a perfect plan on day ten. - Work directly with customers. You will see real claims, real underwriting screens, real broker workflows. You will watch users hit dead ends and decide what to fix. - Raise the bar on the codebase. Reviews, refactors, testability, observability. Not as policy, as habit. - Push the team forward. Skills, agents, internal tools, engineering standards. Propose them, build them, get them adopted. Who You Are - You ship. Ideas without execution do not count for you. - High agency. You do not wait for a card to be assigned. You see what is worth doing and you start. - Strong opinions, loosely held. You make calls with incomplete information and change your mind when the evidence shifts. - Curious about the domain. Insurance is messy and full of weird incentives. That intrigues you, not annoys you. - Fluent with AI. You have shipped something real with LLMs or agents. You know where the magic ends and where you have to engineer carefully. - Care about humans on the other end. Insurance done right gives people peace of mind in their worst weeks. That is the point. Your Toolbox - Node.js + TypeScript + Nest.js on the back end - Vue (and some React) on the front end - GraphQL, MongoDB, Docker, AWS - AI work spans OpenAI, Anthropic, Google, plus a growing set of in-house skills and agents - You do not need to have used every piece. You do need to be the kind of engineer who picks up a new tool and is shipping with it within the week. What We Expect at This Level - 6+ years building production systems. Track record of complex, customer-facing software shipped, not just maintained. - Real AI experience. You have built and shipped at least one substantive AI-driven feature. POCs that died in a notebook do not count here. - Strong fundamentals. OO, design patterns, testing, web security, performance. You do not need a refresher. - Cloud comfort. AWS, Azure, or GCP. At least one in depth, the rest enough to hold a conversation. - Communication. You can explain a tradeoff to a non-technical stakeholder in two minutes and to an engineer in one. Not Suitable for the Role If… - You prefer tickets assigned to you over choosing what to build. - You measure your work in lines of code, not outcomes. - You see AI as a buzzword to put on your CV rather than a tool you have actually used in anger. - You want a process-heavy environment with detailed specs handed down from product. - You are looking for a maintenance role on a finished platform. Benefits - 100% Remote Work - 15 Days of Annual Leave - Annual Performance Bonus - Remote Work Allowance - Anniversary Bonus - Health Insurance - Company Activities and Events - Learning and Development Plan By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Role Description We are seeking a motivated and enthusiastic Human Resources Intern to join our HR team. This is a fantastic opportunity for a student or recent graduate who is looking to gain practical experience in a dynamic and fast-paced environment. - Assist with recruitment activities, such as posting job ads, screening resumes, and scheduling interviews - Support the onboarding process for new hires - Assist with HR administrative tasks, including but not limited to maintaining employee records and updating HR databases - Organize employee engagement initiatives and events - Contribute to HR projects and process improvements - Provide general HR support as needed Qualifications - Currently enrolled in a Bachelor's degree program in Human Resources, Business Administration, or a related field, or a recent graduate - Strong organizational and time management skills - Excellent communication and interpersonal skills - Ability to maintain confidentiality and handle sensitive information - Proficiency in Google Workspace - Keen attention to detail - Proactive and willing to take initiative - Ability to work collaboratively in a team environment - Positive attitude and eagerness to learn - Must be based in the Philippines Requirements - Note: We can only accommodate unpaid and voluntary internships at the moment. Benefits - Remote Setup - International Environment - Professional Development Opportunities - Company activities and events

Role Description CoverGo is looking for a Product Solutions Consultant to lead the solution-consulting and product demonstration experience across the sales cycle. Sitting at the intersection of Sales, Product, and Delivery, you will: - Run tailored platform demos, facilitate discovery and solution-design workshops, and translate insurer requirements into compelling, configured demonstrations of the CoverGo platform. - Actively use AI tools as a force multiplier — to draft faster, research deeper, and operate at a pace that keeps up with a high-velocity sales environment. - Engage both technical evaluators and C-level decision-makers, confidently owning the technical narrative that wins enterprise insurance deals. Key responsibilities include: - Lead tailored product demonstrations of the CoverGo platform across health, life, and P&C use cases, adapting the story to each insurer's priorities. - Design and facilitate discovery calls, solution-design sessions, and client workshops to understand, analyze, and clarify requirements and scope. - Build and configure proof-of-concept insurance products in the CoverGo platform to showcase capabilities and features to clients. - Use AI tools (e.g. LLMs, prompt engineering, AI-assisted research) as a core part of the workflow — to generate demo scripts, draft RFP/RFI responses, produce proposals, and accelerate content turnaround across the presales cycle. - Partner with the Sales team throughout the sales conversion process, providing solution consulting that advances and closes opportunities. - Translate client requirements into solution overviews, value propositions, and techno-commercial proposals. - Collaborate with Solutions Architects, Product, and Engineering/Delivery teams on feasibility, effort estimation, and the best solution approach for each client. - Support the handover to the Delivery team once deals are closed-won, and help lead project kick-off meetings. - Provide enablement and training to develop clients' usage of the platform through technical information and guidance. - Build and maintain a reusable library of demo assets, templates, and a presales knowledge base to scale the function and reduce repeat effort. - Any other task that may be assigned. Qualifications - Bachelor's degree in Insurance, Technology, Business Administration, Sales, or a related field. - 5+ years of experience in presales, solution consulting, sales engineering, or pre-sales business analysis. - Strong experience working in the insurance or insurtech industry is required. - Strong proficiency with AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, or equivalent LLM-based tools) and the ability to apply them practically to presales workflows such as demo prep, content creation, and proposal writing is required. - Demonstrated experience delivering demos, workshops, and presentations to enterprise and C-level audiences. - Solid understanding of insurance business processes across at least one line of business (e.g. product setup, underwriting, pricing, policy administration, endorsements, billing, renewals, and/or claims). - Experience configuring and demonstrating SaaS platforms; exposure to no-code or low-code platforms is an advantage. - Exceptional presentation and communication capabilities in written and verbal English; proficiency in other languages is an advantage. - Strong storytelling ability able to make platform value tangible and relevant to each audience. - Excellent facilitation, interpersonal, and stakeholder-management skills with the ability to engage an audience. Benefits - International Environment. - Health Insurance. - Company activities and team offsites. - Diverse, talented and fun team to work with. - Open communication and flat hierarchy. - Global mobility opportunities. - Training and development plan.

Role Description As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do - Engage and manage relationships with clients and stakeholders - Lead project planning sessions with the internal team and client's staff - Support solution proposals for client pursuits, proposals, and PoCs - Participate in proposal and POC processes (i.e. design, submission, and review) - Support the creation of contracts and related communication with clients - Identify and help secure growth opportunities for existing clients - Manage project progress and adapt work as required - Ensure projects meet deadlines - Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics - Oversee all incoming and outgoing project documentation - Identify and manage issues, risks, assumptions, and dependencies - Continuously optimize and improve processes and the overall approach where necessary Qualifications - Bachelor's degree in computer science or a related technical field is a plus - At least 5 years experience as a Project Manager - At least 3 years experience in insurance - Insurance domain knowledge is a must - Strong client facing experience is a must - Technical skills are a plus - Has experience seeing projects through the full life cycle - Excellent analytical skills and problem-solving skills - Strong interpersonal skills and extremely resourceful - Proven ability to complete projects according to outlined scope, budget, and timeline - Self-motivated and able to work independently - Able, willing, and excited to work in a fast-paced collaborative startup environment - Must be based in Canada Benefits - Fully Remote - Flexible Leave - International Environment - Competitive remuneration package - Performance Bonus - Company activities and events - Learning and development plan - Remote work allowance