• Lead multi-workstream healthcare workforce engagements from strategy through implementation, ensuring solutions align with client business objectives and patient care priorities. • Analyze and interpret complex labor, productivity, and staffing data to identify opportunities for performance improvement, cost management, and operational efficiency. • Partner with client leaders and project teams to optimize staffing models, improve skill mix, and enable clinicians to practice at the top of license. • Design and implement workforce strategies to reduce premium labor and agency dependency, while aligning flexible staffing models to fluctuating demand. • Communicate insights, recommendations, and progress updates clearly to stakeholders at all levels, fostering alignment and driving sustainable change. • Develop and mentor team members, providing coaching, feedback, and training to strengthen consulting capabilities and workforce transformation expertise.

• Play a key role in iLOQ’s rapid expansion across North America • Support customers and sales force across multiple industry verticals • Manage complete portfolio of sustainable locking and access management systems • Serve as a Project Manager, overseeing the integration of the iLOQ application with various software platforms • Provide product and software training for iLOQ’s U.S. and Canadian sales teams, onboard channel partners, and end-users/customers • Continuously develop and update training materials and ensure successful implementation through regular follow-ups • Manage and coordinate information sharing with iLOQ Technical Managers in other regions • Support product integration with end-user databases using APIs • Conduct market research to prioritize necessary software integrations • Serve as the main point of contact for IT-related matters • Provide technical sales support, including quotations, contract and RFP management • Collaborate cross-functionally with teams across R&D, Product Management, Supply Chain, Sales, Marketing, and Services • Support channel partners, drive customer satisfaction, and help improve the Net Promoter Score (NPS)

• Leading the sourcing of new and existing strategic customers by evaluating equipment for consignment, negotiating terms, and executing contracts while building long-term partnerships • Managing day-to-day relationships with strategic customers, including owning the interaction agenda and ensuring accurate tracking of all communications for full transparency • Preparing and leading supplier negotiations, including assessing transaction feasibility, revenue potential, and alignment with Ritchie Bros. commercial strategy • Monitoring and formalizing long-term customer performance by identifying gaps, driving improvement initiatives, and implementing mitigation actions to optimize cost and revenue outcomes • Performing other duties as assigned

Title: Transformation Manager Location: Remote - UK Job Description: About The Company A start-up AI company that has secured substantial seed funding, we help FMCG and CPG businesses streamline their operations by connecting enterprise systems and automating tasks. Starting with a retail wedge (category management, supply chain, finance ops) where ROI is obvious, then expanding from there. About The Role You will own the customer's actual business transformation, not just the software deployment. Most AI platforms get installed and sit there. Your job is to make sure that doesn't happen. You act as a management consultant embedded in the customer's business — working at C-level and board level, connecting our platform's capabilities to outcomes that matter on an income statement: revenue growth, margin expansion, better return on deployed capital, fewer FTEs tied up in manual work. You're not selling features. You're building the business case for operational change, getting buy-in from the people who control budget, and making sure the change actually sticks. The other half of the job is change leadership. AI transforms processes, but it also disrupts how teams work, who does what, and what skills matter. When a category management team goes from spending 80% of their time on data entry to 80% on decisions, someone needs to help the organisation make that transition real. That's you. Our technical team builds the automations. You operate above that, in the business context — working with the customer's COO to define which processes to transform first and why, reviewing whether change is actually landing, presenting proof packs to boards and exec teams, and pushing for the next phase. You're the reason a pilot turns into a company-wide rollout. Your unit of ownership: the customer's transformation roadmap and its business results. About You Real FMCG or retail experience. You've worked inside or directly with retailers or CPG companies and understand how category management, trade terms, supply chain, or finance ops actually run. Our customers trust people who've been in their shoes. Big 4 or top-tier consulting background. You've done transformation engagements at a firm like Deloitte, McKinsey, Accenture, or equivalent. You know how to structure a business case, run a steering committee, and present to a board. C-level credibility. You can hold your own with COOs, CFOs, and board members. You lead strategic conversations, not just project updates. You tell executives what they need to hear and back it up with data. Outcome measurement. You know how to define a baseline, track the right metrics, and build an ROI case a CFO would actually forward — concrete impact, not "the team feels more productive." Expansion mindset. You see the pilot as the beginning. After proving one workflow, you're already thinking about where else in the organisation we should go. Useful but not required: experience leading multi-unit or multi-geography transformation programmes · hands-on work with automation platforms (RPA, workflow tools) · change management in practice, not just in theory · Czech, French, or a Nordic language. This is not for you if you want to get into the technical weeds, see customer success as reactive support, or need a fully defined role with established processes. We're creating this function, and you'll shape it as much as it shapes you. What's On Offer Unlimited AI budget — we don't just allow AI tools, we strongly encourage them Autonomy to do your best work: set up meetings, find mentors, fly out to customers Competitive salary up to £190k pa with meaningful equity Role is based remotely, either in Europe or United Kingdom Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to diverse, inclusive and authentic recruitment, as is our client, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.