• Identify, contract and develop relationships with new customers that use textile fiberglass and our duct products • Maintain relationships with existing fiberglass and duct accounts to determine ways to grow their business with Quietflex • Report and confer with the VP of Sales and Marketing on sales activity • Support all activities of the marketing and sales departments • Provide new and current customers with product information including pricing, delivery, inventory and/or backorder availability • Help minimize shipping costs through strategic planning and market knowledge • Travel to customers to develop our market position • Work with operations to help maximize customer satisfaction with our products • Conduct market research to develop niche segments for our fiberglass • Enhance marketing materials, including website maintenance for fiberglass and the duct segment of our business • Contact customers to follow up on orders, service, and delivery • Offer additional products for sale • Participate in additional projects to support ongoing business needs

Role Description Washington Mills is looking for a technically strong and commercially driven sales professional to grow our ceramic, abrasive and refractory materials business in Europe. This is a high-impact role for someone who enjoys developing new business, managing key customer relationships, and identifying new applications for advanced materials across a variety of B2B markets. You will work closely with customers, R&D, manufacturing, and senior leadership to turn market insights and relationships into commercial growth. Qualifications - 8+ years of experience in technical B2B sales, account management, or business development within industrial materials or related sectors - Bachelor’s degree in Materials Science, Chemistry, Engineering, Metallurgy, Process Engineering, or a related technical discipline; an advanced degree is an advantage - Strong technical understanding of materials, chemistry, ceramics, abrasives, refractories or related industrial processes, with the ability to translate technical capabilities into customer value - Proven success in new business development, customer relationship management, portfolio growth, and pipeline management - Curiosity and initiative to develop business in technically complex markets and explore new applications and industries - Strong written and verbal communication skills both in German and English, with a structured and analytical working style - Ability to build credibility and long-term relationships with customers, technical stakeholders, distributors, and internal teams - Proficiency with Microsoft Office and CRM tools; familiarity with AI-enabled productivity tools is an advantage - Willingness and ability to travel up to 50%, including overnight travel across Europe - High professional integrity and commitment to ethical, trustworthy business conduct Requirements - Develop and grow the materials business in Germany and throughout Europe through a balanced mix of new business development and account management - Identify new customers, applications, and market opportunities across relevant industrial segments - Build and maintain strong relationships with customers, prospects, and strategic partners through effective in-person and remote engagement - Create and manage a robust pipeline of opportunities and use CRM tools to track progress, customer activity, and commercial priorities - Work with customers to understand performance requirements and translate technical and commercial needs into clear internal actions - Support customer qualification and technical validation processes from early opportunity through commercialization - Manage existing customer relationships, including pricing, forecasting, supply planning, and ongoing commercial development - Collaborate closely with sales, R&D, manufacturing, and senior leadership to identify and develop new opportunities - Monitor technical literature, patents, and market developments to identify emerging trends, applications, and commercial opportunities - Travel as needed across Europe to develop business, support customers, and represent Washington Mills in the market Benefits - High-impact role with direct influence on market growth in Germany and Europe - Opportunity to work at the intersection of commercial strategy, customer development, and advanced materials applications - Collaboration across sales, R&D, manufacturing, and senior leadership - Established international platform with the agility to pursue new ideas, applications, and partnerships

Role Description The Regional Sales Support Manager will independently support our Sales Team and thousands of customers in the market area, providing exceptional customer service and industry knowledge. You will serve as a key customer and sales team member consultant, supporting projects from beginning to end. - Uphold customer service standards by maintaining a friendly and service-oriented environment. - Promptly and professionally answer and return customer inquiries. - Provide accurate and expert information. - Be responsive to all customer concerns. - Maintain extensive product and project knowledge. - Assist in managing account activities in CRM. - Identify and address problems as they arise. - Other responsibilities as needed. Qualifications - High School Diploma or equivalent required. Bachelor’s Degree or greater is preferred. - Minimum 3–5 years of relevant work experience is required. - Excellent time management skills. - Excellent interpersonal skills to work effectively with all members of the supply chain team. - Ability to multitask across several projects. - Strong industry knowledge. - Experience working with commercial contractors. - Knowledge of logistics and supply chain. - Knowledge of and experience with Sales Pad, Magento, and Salesforce systems is a plus. - Proficiency with Microsoft Office Suite. - Excellent math skills. - Exceptional problem-solving skills. Benefits - Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability. - Company match on 401K. - Free Weekly Lunch. - Paid Time Off (PTO), Holidays, and Personal Days.

• Present and communicate company products and services to all levels of management within Independent and Franchise Dealerships live-in person; • Identify sales prospects and contact these and other accounts assigned to you; • Follow-up on new leads and referrals resulting from telephone calls for Independent and Franchise dealers; • Develop, maintain and grow current and potential dealer partners within the Independent and Franchise Dealer communities; • Constant and effective communication, via phone calls or in person, with dealer partners on current programs; • Train dealers in Western Funding including proper documentation needed for fast funding of contracts