Tilebar | Soho Studio LLC

Role Description The Regional Sales Support Manager will independently support our Sales Team and thousands of customers in the market area, providing exceptional customer service and industry knowledge. You will serve as a key customer and sales team member consultant, supporting projects from beginning to end. - Uphold customer service standards by maintaining a friendly and service-oriented environment. - Promptly and professionally answer and return customer inquiries. - Provide accurate and expert information. - Be responsive to all customer concerns. - Maintain extensive product and project knowledge. - Assist in managing account activities in CRM. - Identify and address problems as they arise. - Other responsibilities as needed. Qualifications - High School Diploma or equivalent required. Bachelor’s Degree or greater is preferred. - Minimum 3–5 years of relevant work experience is required. - Excellent time management skills. - Excellent interpersonal skills to work effectively with all members of the supply chain team. - Ability to multitask across several projects. - Strong industry knowledge. - Experience working with commercial contractors. - Knowledge of logistics and supply chain. - Knowledge of and experience with Sales Pad, Magento, and Salesforce systems is a plus. - Proficiency with Microsoft Office Suite. - Excellent math skills. - Exceptional problem-solving skills. Benefits - Competitive total compensation package including Medical, Dental, Vision, Life Insurance, and Short-Term Disability. - Company match on 401K. - Free Weekly Lunch. - Paid Time Off (PTO), Holidays, and Personal Days.