Description and Requirements The Opportunity The Senior Consultant, HR Process Management is responsible for partnering in how we define, improve, automate and reengineer core HR processes for employees and HR teams. While change remains persistent, our focus on current and future state processes enables efficiency, effectiveness and rigor across the function. This is an exciting opportunity to shape process best practices, enhancements and new ways of working for the global HR team. Key Responsibilities - Develop baseline HR and employee experience, and consulting globally to create end-to-end HR business process(es) - Manage internal and external research and materials to shape the materials and discipline of process management within HR - Consult with HR SMEs and GTO business partners in shaping key initiatives and activities - Develop stakeholder materials and stories for socialization, decision and adoption Required Qualifications - Bachelor's degree and related HR or process field experience required - Experience with a background in operational excellence, Lean, process reengineering and/or large-scale transformation - Background in partnering with both COE and HRBP teams Preferred Qualifications - Familiarity with process related tools and platforms - Ability to sift through complexity and articulate key messages - Aptitude for collaboration and engagement The expected salary range for this position is $90,000 - $120,000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

• Support day-to-day HR operations across multiple locations • Ensure the smooth execution of employee lifecycle processes • Maintain HR data accuracy • Provide administrative support to employees and stakeholders • Manage HR documentation, onboarding and offboarding processes • Conduct data audits within the HRMS • Manage employee terminations and timesheets • Provide guidance on labor law queries to cross-functional teams.

• Act as the primary HR partner to plant leadership and supervisors across two locations • Provide guidance on employee relations, investigations, discipline, and terminations • Support workforce planning and people strategies aligned with operational needs • Manage high-volume recruitment (typically 5–20 active roles) • Lead onboarding and orientation for new hires • Manage HR data and processes within ADP Workforce Now • Process payroll-related updates including job changes, schedules, and employee information • Maintain accurate HR records and communicate updates to payroll • Support employee relations matters and conduct workplace investigations • Build and maintain strong relationships with leaders and employees across shifts • Track and report on workforce metrics including turnover, absenteeism, and overtime • Partner with Health & Safety to reinforce safe work practices

Role Description We're looking for a Senior HR Business Partner to work as a strategic partner to business leaders. This is not a support role — you'll sit at the leadership table, influence organisational decisions, and drive people strategy that directly impacts business outcomes. You'll bring a commercial mindset, a track record of navigating complex people challenges, and the confidence to challenge and advise senior stakeholders. Qualifications - 6+ years in HR, with at least 3 years in a true HRBP role (not HR generalist or PP) - Proven experience influencing senior stakeholders and operating at a strategic level - Strong background in organisational design, workforce planning, and talent management - Experience navigating complex, multi-geography employment environments - Confident working with ambiguity and driving decisions without a full playbook - Analytically strong — comfortable building a business case and presenting data to leadership - Fluent in English; Ukrainian is a strong advantage Requirements - Experience in tech or software services organisations - Familiarity with AI-augmented HR tools and workflows - Microsoft 365 ecosystem exposure (Copilot, Power Automate, SharePoint) - GDPR and EU AI Act knowledge - Change management certification or formal methodology experience - AI literacy & ways of working Responsibilities - Act as a strategic advisor to senior leadership, translating business priorities into people strategy across multiple geographies - Lead organisational design conversations — restructuring, workforce planning, spans and layers - Drive talent strategy: succession planning, critical role identification, and leadership pipeline development - Own complex employee relations cases — including senior-level situations, cross-border issues, and cases with legal or reputational implications - Partner with the business on change management — restructures, team transitions, culture shifts - Define and track people metrics that matter to the business: retention, engagement, performance distribution, headcount efficiency - Challenge the status quo — identify systemic people issues and bring solutions, not just observations - Collaborate on AI-powered HR transformation, including intelligent process automation and virtual HR tools - Ensure compliance with local labour law across UA, MK, NG, and PT, and maintain alignment with GDPR and EU AI Act standards - Coach and develop senior managers and team leads on leadership effectiveness and organisational health