Role Description We are looking for a versatile, tech savvy allrounder who can move comfortably across Shopify, Cin7, marketing execution, and customer service support when volumes spike. This is a true generalist role suited to someone who enjoys variety, picks up new systems quickly, and takes pride in clean, accurate, on brand work. You will work closely with our Sunshine Coast team to keep our Shopify store and Cin7 inventory system in good shape, execute marketing campaigns across EDM and social, maintain HubSpot CRM, and step in to help with customer enquiries during peak periods. Key Responsibilities - Shopify - Load new products with images, descriptions, pricing, variants, and inventory - Maintain product pages, collections, navigation, and search filters - Update homepage banners, promotional pages, and landing pages - Light theme edits using Liquid, HTML, and CSS - Configure and manage Shopify apps and third party integrations - Audit site performance, broken links, and SEO basics - Troubleshoot store issues and coordinate with our developer on larger pieces of work - Cin7 and Systems - Maintain product master data, SKUs, and bill of materials in Cin7 - Manage inventory accuracy, stock adjustments, and reorder points - Configure and troubleshoot the Shopify, Cin7, A2X integration - Build and refine reports for the GM and Sales Manager - Identify opportunities to automate or improve workflows across our tech stack - Support the bookkeeping team with data reconciliation across systems - Marketing Execution - Plan, build, and schedule EDM campaigns end to end (segmentation, copy, design, send, reporting) - Schedule and post organic social content across Instagram, LinkedIn, and Facebook via Meta Business Suite - Write SEO friendly product copy and landing page copy - Build landing pages for campaigns, promotions, and new product launches - Design assets in Canva (EDM headers, social tiles, gift cards, product flyers, sales collateral) - Manage VistaPrint and other supplier print orders - Set up, monitor, and report on Meta and Google Ads campaigns (in collaboration with our agency or internal lead) - Track campaign performance, prepare weekly and monthly reports, and recommend improvements - Maintain brand consistency across every customer touchpoint - CRM (HubSpot) - Maintain customer data in HubSpot (deduplication, tagging, segmentation, list hygiene) - Build and manage marketing workflows, automations, and lead nurture sequences - Support sales pipeline cleanliness and reporting - Build dashboards and reports for the sales and marketing team - Customer Service (Peak Periods and Backup) - Respond to customer enquiries via inbox, phone, and live chat during peak season - Process orders for Create Your Own (CYO) custom gift boxes - Provide quotes and follow up on outstanding proposals - Resolve product and delivery issues quickly and professionally - Maintain accurate notes in HubSpot for every interaction Qualifications - Three or more years in an ecommerce business, with hands on Shopify experience - Demonstrated marketing execution experience (EDM, social, landing pages, reporting) - Cin7 experience (or strong experience with a comparable ERP such as NetSuite, Unleashed, or DEAR) - Confident configuring integrations between ecommerce, ERP, and accounting platforms - Working knowledge of HubSpot, including workflows and reporting - Strong Canva skills with a good eye for design and brand consistency - Comfortable with HTML, CSS, and basic Liquid for Shopify theme edits - Excellent written and spoken English (C1 preferred); strong copywriting ability - High attention to detail; you do not let typos through and you double check your own work - Self starter who works well without close supervision - Reliable internet, backup power, and a quiet home workspace - Comfortable working Australian Eastern Standard Time hours Requirements - Experience with Klaviyo for EDM - Experience running or supporting Meta and Google Ads campaigns - Prior experience supporting an Australian based business - B2B customer service or account management experience - Graphic design experience beyond Canva (Adobe Creative Suite) Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Be available for meetings and collaboration during core [AEST or PHT] business hours - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Role Description As a Marketing Technology Manager in the Marketing Operations team, you’ll help shape how Marketing works by finding smarter ways to solve problems through automation, AI, data, and technology. You’ll be responsible for improving marketing processes, optimizing our MarTech stack, enabling teams to get more value from data, and turning business needs into scalable technical solutions. In this role, you’ll work closely with Marketing, Automations, Tracking, Data Analytics, and Product teams to remove bottlenecks, improve decision-making, and help Marketing move faster and more efficiently. Your day-to-day - Continuously identify opportunities to improve marketing processes through automation and AI. - Work with marketing teams on CRM and other tools adoption & solving day-to-day bottlenecks. - Act as the primary point of contact between Marketing and the internal Automations team. - Act as the marketing-side point of contact for tracking questions. - Act as the primary technical liaison between Marketing and Data/Analytics/Product teams. - Be the power user of the internal AI powered analytics platform. - Translate marketing reporting needs into clear briefs for the Data Analytics team. - Manage and optimize the MarTech stack, including HubSpot and connected integrations. - Monitor marketing data health proactively. - Document technical processes, data definitions, and tooling decisions. Qualifications - Experience with HubSpot or a comparable CRM - configuration, data model, and integrations. - Solid understanding of marketing tracking and attribution. - Familiarity with performance marketing tracking setups. - Understanding of how data warehouses and marketing data models work. - Comfortable working with Tableau or comparable BI tools at a functional level. - Practical knowledge of automation and AI tools. - Curious and proactive mindset around AI and automation. - Comfortable operating without heavy oversight. Benefits - 360 Growth: Limitless learning opportunities, access to platforms like Reforge and Coach Hub, global conferences, and mentoring. - Freedom & responsibility: Work on your terms from various locations with flexibility in managing your schedule. - Wellness simplified: Health insurance from Day 1, gym memberships, recharge leave, and regular health checks. - Work hard – play hard: Company events, access to the Žalgiris Arena VIP Lounge, and milestone gifts. Compensation We’re offering a salary starting from €3,500 gross/month, with the final amount based on your experience and expertise.

• Plan, coordinate, and execute the company's presence at industry trade shows and events end to end, including logistics, booth setup, collateral, lead capture, and on-site coordination. • Build and run email campaigns before and after each event (trade shows or webinars), driving attendance, registrations, and lead conversions. • Own marketing reporting in HubSpot, tracking event ROI, campaign performance, lead conversion, and pipeline contribution, and turning the numbers into clear recommendations for what to double down on. • Manage and own the company's social media presence, owning the content calendar and publishing posts that build brand awareness and engagement. • Plan, launch, optimize LinkedIn ad campaigns, and manage budgets, targeting, creative, and reporting to maximize qualified pipeline. • Own company swag for customers, prospects, and employees end to end — sourcing, inventory, and budget — and build a repeatable process to distribute it to the right people at the right time. • Coordinate and write customer case studies, interviewing customers, capturing measurable results, and producing polished stories that power sales and marketing.

• Own end to end marketing project management across initiatives including product launches, trade shows and events. • Creation, maintenance, and deployment of Collateral as Catalogs, Brochures, technical papers and thought leadership initiatives, website updates and enhancements, social media calendars and publishing. • Apply structured project management methodologies of the full marketing team to ensure clear scopes and timelines, defined owners and dependencies, and on time, high quality delivery. • Build visibility and accountability through disciplined planning, delivery and reporting. • Support implementation, deployment, and operational adoption of marketing technologies. • Oversee brand governance and ensure consistent messaging across all marketing outputs. • Act as a proactive owner who removes friction and keeps initiatives moving forward.