Active holidays for independently minded people.
Adventure Travel Sales Specialist
Location
Italy
Posted
15 days ago
Salary
0
Seniority
Senior
Job Description
Adventure Travel Sales Specialist
The Natural Adventure
• Maintaining extensive knowledge of all our products • Answering email, live chat and phone enquiries politely, promptly and efficiently • Tracking and following up with sales leads and making outbound sales calls as appropriate • Converting leads into bookings • Making all necessary booking arrangements with our local suppliers and/or our internal Operations team until booking is confirmed to the customer
Job Requirements
- Experience in an adventure travel company, ideally specialised in self-guided walking and cycling holidays, is highly desirable
- Passion for adventure travel is mandatory
- Understanding and sharing our values related to Responsible Travel is mandatory
- Experience with computer booking systems, help desk and chat software (ideally Zendesk) is highly desirable
- Experience with email-based sales
- Excellent verbal and written communication skills in English
- Excellent email and phone manner and technique in English
- Ability to work under pressure while maintaining accuracy
- Ability to work efficiently without supervision
- Outstanding organizational skills and attention to detail
- Friendly attitude and personal integrity
Benefits
- Work from home (fully remote)
- Flexible working time (note that you must be able to take shifts on evenings and weekends during peak season)
- Fixed base salary + competitive commission/bonus scheme
- 25 days of paid annual leave (increasing by one day each year until Y5) + bank holidays
- Great discounts for you and your friends/family members on Natural Adventure trips
- Fam trips to European and overseas locations
- Outstanding learning and development opportunities
- Great multinational team and a rapidly growing company
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