Title: Associate Account Manager, SMB Location: Chicago, IL, Denver, CO, New York City, NY Job Description: Full time job requisition id JR101130 About Grubhub At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. About The Opportunity As an Associate in the Restaurant Success team, you will play a pivotal role in supporting and nurturing relationships with restaurants within the SMB organization. Your primary responsibility will be managing an assigned book of business, with a focus on retention and engagement. You will serve as the key contact for restaurants, working to resolve issues, improve satisfaction, and drive long-term partnerships. The Impact You Will Make - Prevent merchant attrition through communicating with merchants who want to cancel by solving their underlying issues and handling objections to keep them live on the platform. - Management of paused accounts in your book of business - quickly resolving their issues and getting them back live for order taking. - Updating contracts, processing changes of ownership, and providing support with legal issues, such as fraud. - Help merchants attract new diners, increase orders, and improve service quality by providing merchants with marketing support and educating them on Grubhub's products, including upselling marketing rates and utilizing perks/promotions. - Resolve inquiries quickly to develop trust and ultimately win loyalty with restaurant owners. - Resolve complex payment and tax inquiries and coordinate with the appropriate teams. - Ensure account integrity and accuracy by updating account information. - You will effectively manage SLAs to meet turnaround time expectations while providing a great merchant experience. - In addition to managing your book of business, you will also be responsible for a round-robin queue. Your responsibilities here include resolving partner issues, answering questions, and updating account information as needed. What You Bring to the Table - 1-2 years of customer service experience. Experience working with restaurant owners is a major plus. Restaurant experience is also a plus! - Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs. Experience with Salesforce.com, Zendesk, or similar CRMs is a plus! - Strong verbal and written communication skills; ability to communicate clearly, appropriately, and professionally to clients/internal audiences - Comfortable making outbound calls on the phone - Expertise in problem-solving skills – identifying root causes, customer needs, and providing solutions quickly and efficiently in real-time - Ability to multi-task duties as well as the ability to understand multiple products and multiple levels of benefits within each product - Must successfully complete training for this role and demonstrate proficiency in the material learned - Positive attitude, reliability with good attendance and punctuality, operational know-how, team spirit, and commitment to the job - Be flexible while handling assignments and prioritize as needed by the business - Passion and aptitude for working in a fast-paced and fast-growing environment Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below. Illinois: $38,000 - $48,000 ($48,000 - $60,000 OTE Range ) Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

Title: Account Assistant 4 - Coding Denials Location: New Haven US time type: Full time job requisition id: 133742WD Job Description: Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Under the direction and supervision of the Associate Director and Team Lead/Manager, employee will be responsible for insurance follow-up on carrier denials with a focus on coding denials for Yale Medicine. Employee will also function as a liaison in the day to day follow-up of denied and no response claims to obtain maximum reimbursement for services rendered by Yale Medicine and other related practices. Follow up of denied and appealed claims for Yale Medicine and its related specialties and practices. Follow up of provider ineligible denials according to the rejection code posted in Epic and follow process guidelines established by the Central Business Office management team. Follow up of coding denials according to the rejection code posted in Epic and follow process guidelines established by the Central Business Office management team. Process and review carrier denials for adherence to specific payer Explanation of Benefits. Knowledge of appealing denials in order to receive maximum reimbursement for Yale Medicine. Write, send and follow up on appeals as appropriate by contacting the carrier, researching carrier policies, review of medical documentation and/or work collaboratively with YM staff to ensure maximum reimbursement. Directly communicate with third party insurance carriers, patients, and other listed payers in order to investigate payment/reimbursement delays for billed charges, for both primary and secondary claims. Respond to requests from insurance carriers, Yale Medicine clinical departments and/or patients for supporting documentation necessary in order to obtain maximum reimbursement. Work closely with other centralized and non centralized units within the Business Office to resolve outstanding claim/billing/payer issues or requests. Identify and report carrier/specialty issues that will assist in claim processing and resolution. Responsible for documentation and follow up of claims worked through payment, rejection or appeal. Strong knowledge of insurance carrier and specialty related issues. Review and validate charge review and claim edits as assigned to ensure correct coding and in compliance with Yale Medicine guidelines. Ability to review and understand medical records and coding. Interact with all Yale Medicine departments as required to resolve matters relevant to coding, fees, medical documentation and other problems to expedite the processing of claims, payments and rejections. Special projects as assigned by Yale Medicine staff and management and all other job related duties. Principal Responsibilities: 1. Serves as a principal source of information on rules and procedures governing 1. University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. 3. Reviews payment histories. 4. Resolves problem and delinquent accounts with supervisor and collection agency. 5. Assists with final review and disposition of problem accounts. 6. Recommends and implements changes to systems and operating procedures. 7. Composes form letters and correspondence used in accounts receivable activities. 8. Researches individual accounts. Summarizes findings in reports. 9. Competes and processes forms. Performs clerical functions incidental to account activity. Skills & Abilities: 1. Skill 1 Knowledge and working experience with CPT, ICD10, HCPC, modifiers, National Correct Coding Initiative (NCCI) edits and Medically Unlikely Edit’s (MUE’s). 2. Skill 2 Working knowledge and experience with Microsoft Office especially Excel and Word 3. Skill 3 Working experience of EPIC and EPIC work queues 4. Skill 4 PC data entry experience 5. Skill 5 Ability to work independently and part of a team 6. Skill 6 Ability to multi-task in a high volume environment 7. Skill 7 Strong verbal and written communication skills 8. Skill 8 Excellent attendance and reliability 9. Skill 9 Must be highly energetic and motivated with the ability to work under pressure and handle and maintain a high volume of accounts Principal Responsibilities 1. Serves as a principal source of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories. 3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts. 4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities. 5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity. Required Education and Experience Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree, or an equivalent combination of experience and education. Job Category: Administrative Support Bargaining Unit: L34 Compensation Grade: Labor Grade D Compensation Grade Profile Hourly Range: $31.83 Time Type: Full time Duration Type: Staff Work Model: Remote Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks basedon the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties throughtheir hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Title: Manager, Paid Search Location: Chicago, United States; Los Angeles, United States; New York, United States Job Description: About WPP Media WP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.  WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com. About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com. At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: - Be Extraordinary by Leading Collectively to Inspire transformational Creativity. - Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. - Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. - About Wavemaker: A Leading WPP Media Brand Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together. Role Summary & Impact As a Manager, Paid Search, you will be responsible for the day-to-day management of a client's paid search marketing initiatives. You will manage junior teammates and focus increasingly on strategy development for your dedicated account(s). Skills and Experience - - Lead the day-to-day supervision of client-paid search programs including strategic approaches, bid recommendations, execution details, budgets/accounting and overall goal achievement. - Understand the client’s product, marketing objectives and digital goals with an emphasis on paid search, presenting to clients on a regular basis. - Monitor, track and evaluate campaign performance analytics, based on client KPI targets and baselines. - Stay on top of the latest updates regarding tools and User Interfaces (AdWords, Bing, Bid Management Platforms, eMarketer, SEMrush, Search Engine Land, AdCenter, AdGooroo, etc.). - Think creatively, research and develop tools and innovative tactics to improve efficiencies or advance the practice. - Actively contribute to corporate initiatives, automation projects, process changes and roll-outs. - Stay current on industry trends, focusing on how changes can help improve offerings to accounts and enhance our overall practice. - Bachelor’s Degree in Business, Analytics, Marketing, Communications, Advertising; OR equivalent professional work experience. - 3+ Years experience in Analytical Tools (Google Analytics, Web trends, Omniture), Search Engine Desktop Tools (Google AdWords Editor, Bing Ads Editor). - Expertise in Pay-Per-Click (PPC) optimization techniques (ROI / CPA / CPL / Impression Share). - Bid Management tool familiarity (DoubleClick Search, Kenshoo, Marin, etc. Marin & Searchlight) as well as 3rd Party Tracking Tools (DoubleClick, Floodlight, Sizmek, etc.). - Experience meeting with and delighting clients is essential. - Desire to manage and mentor junior members of a team; prior experience as a manager a plus. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP Media is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with WPP Media, please send an e-mail to GroupM Leave Administration at Leave.Administration@groupm.com or call (212) 297-8507 and let us know the nature of your request and your contact information. Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://mybenefits.wpp.com/public/welcome for more details. US Pay Range $60,000 - $140,000 USD Please read our Privacy Notice for more information on how we process the information you provide.

Title: Senior Paid Search Manager Location: New York Department: Paid Media Employment Type Full time Location Type Hybrid Compensation - $90K – $115K Job Description: At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description Reporting to the Paid Search Director you will create impact within our Paid Search team and Global Paid Media capability. At Jellyfish, the Paid Media department consists of team members with expertise in implementing all forms of Paid Search. You'll help support some of the biggest brands on the planet, and as Google's global partner, we provide the right technology, strategy and training, while promoting lasting relationships. Your primary responsibilities will include: - Execute campaigns for your client portfolio, including setup, monitoring, optimisation, and performance analysis. - Manage the production and presentation of client-facing reports and studies up to Jellyfish brand standards. - Contribute to Jellyfish's growth by taking part in pitches and business development. - Achieve continuous improvement by assessing Jellyfish's practices and methods, and managing working relationships with ad networks. - Mentor other team members and help implement comprehensive Pay per Click strategies tailored to each client. - Maintain an in-depth understanding of Jellyfish's marketplace and the digital landscape, with emphasis on all new formats, technical solutions, and projects. Qualifications: - At least 4+ years experience managing paid Search Engine campaigns. - Proficiency using technologies and processes involved in running paid search campaigns, including Search Ads 360, Google Ads or Microsoft Ads. - Familiarity with managing a small client team. - Business writing skills and ability to produce high quality documents. - You'll love getting to know your clients, developing long-lasting relationships and adding value to their business. - You're good at adapting strategies and plans to navigate unforeseen circumstances with an ability to analyze data. Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs Reward: You'll be eligible to join our discretionary annual bonus scheme and 401k retirement plan. Healthcare plans: Have peace of mind with our healthcare, vision and dental insurance, plus short and long-term disability and life cover. Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers.