Freed

• Own the end-to-end experimentation lifecycle: ideation, hypothesis formation, test design, execution, measurement, and reporting. Build and maintain a structured learning agenda that tracks what we’ve tested, what we’ve learned, and what’s next. • Identify and evaluate potential new demand generation channels (e.g., paid media, partnerships, community, events, content syndication, direct mail, product-led motions) that could unlock incremental growth beyond our current engines. • Design and run rapid experiments to validate or invalidate channel hypotheses before Freed commits more significant resources, budget and people. Move fast, fail fast, and document everything. • Collaborate closely with internal marketing, sales, product, and engineering teams to align experiments with broader go-to-market strategy and ensure learnings flow back to the organization. • Manage relationships with agency partners and external vendors, directing their efforts toward high-priority experiments and holding them accountable for results. • Build clear, actionable reporting that translates experiment results into investment recommendations—where to scale, where to iterate, and where to cut. • Develop frameworks and processes for continuous experimentation that can be repeated and scaled as the team grows. • Stay on top of emerging channels, tools, and tactics in the B2B and healthcare marketing landscape, bringing fresh ideas to the table consistently. • Leverage AI tools and automation to accelerate every stage of your work—from research and audience segmentation to creative generation, campaign analysis, and reporting. We're an AI company; we expect you to operate like one.

Manage and expand a diverse portfolio of B2B customers, oversee onboarding and training, troubleshoot user issues, and identify opportunities for account growth while ensuring exceptional customer service throughout the journey.

• Own the design of key product surfaces, from early exploration through polished, shippable work • Bring structure to ambiguous problems: define the design strategy before jumping into solutions • Present your work with clear framing: what problem you're solving, what trade-offs you considered, and what feedback you're looking for • Partner closely with PM and engineering to navigate constraints and find elegant, simple solutions • Use AI tools to accelerate prototyping, exploration, and iteration

ABOUT FREED: Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier. Our first product is an AI scribe that automates medical documentation. Since May of 2023, we have: - Acquired 20,000 paying and loving clinicians - Generated 70,000 patient notes daily and over 2 million monthly - Made thousands of clinicians happier With the backing of Sequoia Capital and other world-class VC's, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day. We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win. With an office in San Francisco, we embrace a hybrid schedule that brings out the best in teamwork and innovation. Our teams come together in person three days a week to collaborate, connect, and have a little fun along the way. About the Role: We're looking for a product manager to own and drive core product areas at Freed. You'll operate with high autonomy in a small, fast-moving team: defining what to build, why, and in what order. The right person simplifies complex problems, communicates with clarity, and ships with urgency. You'll work closely with engineering, design, and clinical operations to build products that clinicians depend on every day. This role requires someone who is already comfortable using AI as a core part of how they work, not just what they build. How You'll Have Impact: - Own the end-to-end product lifecycle for key features, from discovery through launch and iteration - Make clear, well-reasoned prioritization decisions and communicate the trade-offs simply - Drive alignment across engineering, design, and GTM by reducing confusion, not adding to it - Translate clinician needs into focused, practical product solutions with a clear "why" - Use AI tools to accelerate your own workflows: research, analysis, documentation, prototyping What You'll Bring: - 6+ years of PM experience with a track record of shipping high-impact products in fast-paced environments - Exceptional communication: you write clearly, speak concisely, and know that brevity is a skill - Strong product judgment with the ability to simplify complex problems into actionable plans - A bias toward intellectual honesty over advocacy. You listen, pressure-test your own ideas, and change your mind when the evidence warrants it - Comfort with ambiguity and making hard trade-offs without perfect information - Demonstrated use of AI tools in your day-to-day work (not just familiarity, actual practice) - Experience running customer discovery and translating qualitative and quantitative insights into product direction Nice to Haves: - Experience in healthcare, clinical workflows, or other regulated/high-stakes product environments - Experience at high-growth startups where you wore multiple hats - Experience working directly with clinicians or other expert end-users What We'll Bring: - Competitive salary and equity in a high-growth company - Opportunity to make an immediate impact - Medical, dental, and vision coverage - Unlimited paid time off - Company-sponsored annual retreats

• Own SOC 2 and HIPAA programs end-to-end • Manage auditor relationships and streamline evidence collection • Maintain continuous audit readiness via Drata • Improve audit efficiency • Own vendor compliance intake (BAAs, DPAs, security reviews) • Build and maintain a centralized vendor registry with PHI exposure mapping • Establish fast, repeatable onboarding processes • Partner with Engineering on vendor security assessments • Audit and remediate ~30 existing policies with outdated ownership structures • Replace “phantom roles” (e.g., Security Officer) with real owners • Establish a meaningful policy review cadence • Draft new policies (data retention, vendor management, access controls) • Own and operate Drata (controls, evidence, personnel tasks) • Manage Trust Center accuracy and external posture • Handle customer security questionnaires • Support Sales with compliance documentation for enterprise deals • Document PHI data flows and system boundaries • Support incident response from a compliance perspective • Stay current on HIPAA and regulatory developments