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Neolytix logo
Neolytix

Optimizing Healthcare Organizations through Revenue & Cost Transformation #digitalhealth #medicalbilling #rpm #rcm #ccm

Healthcare Virtual Assistant, Eligibility and Benefits

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

38 days ago

Salary

₱20K - ₱35K / month

Seniority

Senior

English

Job Description

Healthcare Virtual Assistant, Eligibility and Benefits

Neolytix

• Greet patients and caregivers professionally via phone, email, and virtual platforms • Collect accurate patient demographic information, medical history, and contact details • Prepare and process patient admission and discharge documentation • Enter patient information into Electronic Health Records (EHR) and practice management systems • Maintain accurate and complete patient records in compliance with HIPAA regulations • Verify patient identity and update existing patient profiles as needed • Verify insurance coverage and eligibility for services prior to appointments • Obtain pre-authorizations and referrals as required by insurance plans • Communicate patient financial responsibilities including copays, deductibles, and coinsurance • Process insurance information and ensure accurate billing documentation • Schedule patient appointments based on provider availability and patient needs • Send appointment reminders and confirmations via phone, email, or SMS • Reschedule and cancel appointments as requested while maintaining optimal provider schedules • Manage appointment waitlists and fill cancellations efficiently

Job Requirements

  • Experience in handling healthcare accounts
  • Experience handling eligibility and benefits

Benefits

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

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