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We provide virtual assistants from the top 1% global talent pool to help companies scale & streamline operations.
Medical Virtual Assistant
Location
Philippines
Posted
38 days ago
Salary
$6 - $7 / hour
Seniority
Senior
Job Description
Medical Virtual Assistant
Winning Assistants LLC
• Conduct end-of-day pill calculations by reviewing PDMP records, verifying prescription fill history, and tracking patient medication balances. • Handle incoming nurse line calls, document patient interactions, answer basic patient inquiries, and escalate clinical concerns when appropriate. • Process prescription prior authorizations and coordinate with insurance companies regarding medication approvals. • Assist with prescription preloading in the prescribing software. • Support basic chart preparation by copying and updating previous patient notes. • Update and maintain patient records within the EHR system. • Perform other administrative and clerical support tasks as needed. • Assist with patient follow-ups and support daily office workflow management. • Maintain accurate documentation and ensure compliance with clinic procedures. • Coordinate with providers and staff to support daily clinical operations.
Job Requirements
- Healthcare, nursing, medical assistant, or other relevant clinical experience required.
- Nursing background or experience preferred.
- Familiarity with medical terminology and healthcare workflows.
- Experience using EHR/EMR systems; experience with eClinicalWorks (ECW) is highly preferred.
- Experience working in a medical practice, clinic, or healthcare environment is preferred.
- Must be proficient in speaking and writing English very clearly.
- Must have relevant work experience.
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory].
- Must be available for video meetings with your camera on (when needed).
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
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