I-CAR

Role Description As the OEM Technical Relations Principal, you are critical in leading I-CAR’s technical collaboration with automotive OEM partners. Based at the Appleton/Chicago Tech Center, you are positioned to work closely with internal teams—SMEs, Instructional Designers, researchers, and media specialists. Your deep expertise in collision repair, advanced vehicle technology, and industry education enables you to drive technical accuracy, improve communication between OEMs and I-CAR to support the creation of training and research that elevates the entire industry. Through your leadership, you help ensure I-CAR remains a trusted partner to OEMs and is recognized as the technical leader of the collision repair ecosystem. Key Responsibilities - OEM Relationship Management - Serve as the technical liaison to OEMs, developing and maintaining strong collaborative relationships - Plan and lead OEM Technical Council meetings - Collaborate with OEMs to enhance the clarity, accuracy, and delivery of service and collision repair information - Interface with collision repair shops and technicians to provide OEMs with actionable feedback and insights - Technical Content Review & Development - Review and provide feedback on OEM position statements and service procedures to ensure clarity, accuracy, and shop-level feasibility - Monitor Linking Pin activity; report findings at industry events and conferences - Develop OEM repair procedures in collaboration with technical OEM subject matter experts - Evaluate new vehicle designs and procedures for practicality and collision industry acceptance - Validate procedures on body-in-white vehicles to ensure accuracy and real-world applicability - Industry Collaboration & Innovation - Partner with tool/equipment manufacturers to collaborate on solutions to support industry needs - Work with paint and material suppliers to identify industry gaps and understanding of emerging technologies - Participate in industry panels and working groups, present research and recommendations - Technical Research - Lead and support collaborative research with OEMs, tool vendors, and suppliers on emerging technologies (e.g., destructive weld testing, laser welding, UHSS sectioning, paint processes around ADAS hardware) - Align research outcomes with I-CAR’s Technical Advisory Services and industry strategies - Author white papers, technical articles, and thought leadership pieces for trade publications - Curriculum Development Support - Work with Instructional Designers, SMEs, and Tech Operations to develop accurate, industry-relevant curriculum aligned with OEM standards - Create advanced-level learning content (e.g., MAP, MAM) with a focus on technical accuracy - Participate in Repairer’s Realm programming and panel discussions with OEM representation - Provide technical input into tool and equipment protocol development to align with industry and OEM strategies - Contribute to curriculum expansion efforts in key areas such as ADAS, EV, and specialty OEM training Qualifications - Required - 10+ years in collision repair, OEM service development, or related technical field - Extensive knowledge of structural and non-structural repairs, OEM service procedures, vehicle technology (EV, ADAS, Vehicle Construction Materials), and advanced repair methods - Experience working directly with OEMs, collision shops, technical educators, and product developers - Strong communication, facilitation, and presentation skills with the ability to influence cross-functional stakeholders - Preferred - 4-year college technical degree or 2-year associated degree from an automotive trade school - I-CAR Platinum or Gold Class recognition, or equivalent collision training credentials - ASE Collision Repair Certifications (B2–B5) - Welding certifications (GMA Steel, Aluminum, MIG Braze, STRSW) - Hands-on experience with OEM service platforms (e.g., Honda Service Express, GM GSI, Nissan TechInfo) - Familiarity with collision estimating systems (CCC, Audatex, Mitchell) - Proficiency with shop equipment - Understanding of regulatory and safety standards - Public speaking or technical presentation experience at trade shows or conferences Soft Skills & Competencies - Leadership & Influence: Ability to lead projects and influence high-level industry discussions - Critical Thinking: Comfortable navigating ambiguity in technical procedures and interpreting evolving repair standards - Collaboration: Effective cross-functional team player with strong industry relationship-building skills - Attention to Detail: Precision in technical validation, documentation review, and communication Work Environment The role is identified as a remote position; however, ideally the role would be located on-site at the Appleton, Wisconsin or Chicago, Illinois Technical Center, enabling direct collaboration with I-CAR teams and partners. Occasional travel is required to OEM sites, industry events, and educational institutions (estimated 20–30% of the time). EEO Statement I-CAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Role Description Under the direction of the Lead Associate, the I-CAR Full-Time Instructor is responsible for delivering I-CAR training to individuals in the collision repair inter-industry in accordance with established training procedures. I-CAR Full-Time Instructors must be technically skilled in the collision repair process, and may deliver training in multiple formats pending skillsets including: - WELDING/HOSD: - Experience in the collision repair process including but not limited to automotive welding, MIG Brazing, structural repair, squeeze type resistance spot welding, steel and aluminum dent removal. - Experience in performing these activities is a plus, with knowledge of how these procedures are performed is desirable. - Maintain current I-CAR WTC Certifications as needed. - VIRTUAL: - Facilitate up to 50 students in a virtual environment while presenting curriculum, using established tool set and curriculum. - Must have access to facility or space that is suitable for virtual delivery along with appropriate internet and bandwidth connection that supports a minimum connection speed of 15mbps upload/download for delivery. - Candidates must reside in the following states: - Illinois - Indiana - Michigan - Ohio - Wisconsin - North Dakota - South Dakota - Nebraska - Minnesota - Iowa Essential Duties And Responsibilities: - This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary. - Follows proper training protocol to become qualified to deliver training for each product. - Performs I-CAR training courses for collision repair professionals in accordance with I-CAR standards, standard operating procedures and requirements. - Promotes the benefits of I-CAR training to all industry segments, including collision repair businesses, insurance offices, vendors, and career and technical schools and colleges. - Prepares for each class by ordering materials in a timely manner, reviewing I-CAR course content, and including any course updates. - Constantly improves technical knowledge in subject area of courses taught. - Constantly improves presentation skills to better deliver material, avoid distractions, and enhance each individual’s learning experience. - Constantly improves training skills, including the use of questions, effective answers to questions, and group exercises. - Develops or obtains props that are relevant to the material and address hands-on learning styles. - Conducts I-CAR training effectively by starting on time, managing breaks, and ending on time as appropriate. - Verifies and completes Attendance form and completion results, utilizing the proper system and process. - Administers final grading criteria as determined by course type. - Attendance at various training sessions will be required with appropriate consideration for your personal schedule. - May be asked to attend, pilot classes, or review specific training materials. - Completes processes relating to expense reports and training event administration per established expectations. - May be asked to be observed by a member of the Quality team and work collaboratively with the Lead Associate to improve the quality of the delivery of I-CAR training. Qualifications - A minimum of five years of related experience in the industry is required. - Prior involvement with I-CAR is strongly desired, including I-CAR class attendance as a student. - Platinum Individual status and previous training experience are preferred, but not required. - ASE certification is encouraged. Benefits - Highly competitive compensation package which includes: - Medical - Dental - Life - 401k Match - Performance bonus - Generous paid time off - Voluntary benefits EEO Statement I-CAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.