Role Description The Florida Specialty Underwriter is responsible for reviewing new business, endorsements, renewals, and underwriting transactions to evaluate risk, ensure compliance with company guidelines, and support profitable underwriting decisions. This role requires strong knowledge of Florida property and casualty insurance, sound judgment, attention to detail, and the ability to communicate professionally with agents, brokers, policyholders, and internal teams. This position is currently remote. Candidates must be able to work standard business hours, maintain a professional remote work environment, and meet productivity, quality, and confidentiality expectations. Essential Duties and Responsibilities - Review new business applications, endorsements, renewals, and related underwriting transactions to evaluate risk acceptability and policy eligibility. - Analyze underwriting information, including loss history, audit results, policy documentation, inspection findings, and other supporting reports. - Evaluate risks for compliance with company underwriting guidelines, policy provisions, and applicable regulatory requirements. - Make sound underwriting decisions to accept, modify, price-adjust, reject, non-renew, or cancel policies based on risk assessment. - Review discounts, credits, surcharges, exclusions, and other rating or policy factors for accuracy and compliance with company standards. - Identify unclear, incomplete, or conflicting information and request additional documentation from agents, brokers, or other appropriate parties. - Communicate underwriting decisions, documentation needs, and policy actions professionally and timely to agents, brokers, policyholders, and internal teams. - Document underwriting decisions clearly, including the basis for approvals, rejections, cancellations, pricing changes, exclusions, or other policy actions. - Initiate underwriting cancellations or insured-requested cancellations in accordance with company guidelines, policy terms, and applicable regulations. - Conduct peer reviews in a professional, objective, and constructive manner to support accuracy, consistency, and compliance. - Manage a high-volume workflow while maintaining quality, attention to detail, professionalism, and service standards. Qualifications - Florida 2-20 Property and Casualty General Lines License. - 3 or more years of experience in the Florida insurance industry preferred. - Knowledge of underwriting guidelines, forms, procedures, regulations, coverages, and business processes. Preferred Qualifications - Strong verbal and written communication skills, with the ability to convey underwriting decisions clearly and professionally. - Excellent analytical, problem-solving, and decision-making skills with strong attention to detail. - Working knowledge of insurance forms, procedures, regulations, coverages, and business processes for assigned programs. - Proficiency in Microsoft Word, Excel, Windows-based applications, internet research, and related business systems. - Ability to exercise sound judgment, evaluate information objectively, and communicate recommendations or opinions with confidence. - Ability to work effectively in a fast-paced, high-volume environment while managing multiple priorities and deadlines. - Customer-focused approach with the ability to demonstrate professionalism, empathy, and responsiveness. - Ability to participate in and respond to peer reviews in a professional, constructive, and collaborative manner. - Strong interpersonal skills with the ability to work independently and as part of a team. Benefits - 401(k) Retirement Savings Plan with employer match. - Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance. - Paid Time Off, Holidays, and Leave programs. - Flexible spending accounts. - Basic Life Insurance and Voluntary Life/ADD. - Voluntary Short Term and Long-Term Disability.

• Serve as a strategic thought partner at the intersection of finance, data, and commercial decision-making. • Own high-visibility analytical programs that directly shape pricing strategy, assortment investment, and category portfolio decisions—operating with a high degree of autonomy. • Influence senior leadership and cross-functional teams across Merchandising, Marketing, Supply Chain, and FP&A.

• Manage and maintain the client business accounts and serve as a resource to clients and their families regarding treatment funding options. • Handle all third party insurance processing for patients, including determination and verification of benefits, financial interview with clients or guardians, and follow-up of financial commitments, while checking for consistency of commitments. • Conduct individual case benefit negotiations with the guidance of the supervisor. • Provide information for staff relating to client financial information. Notify staff as to proper funding classification per current procedures. • Conduct registration with all new/returning clients, including, but not limited to, concurrent documentation in EHR of demographic information, reviewing and ensuring completion of opening paperwork, and effective communication to clients and staff regarding admission- site specific. • Conduct Medicaid/Medicare or other insurance coverage verification and confirm/update Financial Eligibility and Authorizations (as applicable) on all new clients and at least once/month on all open clients. • Assist clients with the Medicaid Application process as needed and applicable. • Coordinate payment activities consistent with patient/agency agreement. Receive client payments and maintain accurate payment handling and documentation according to current SOP. • Maintain accurate funding documentation as related to daily census activity as applicable. • Assist clients with the Patient Assistance application process and track the granting and application of Patient Assistance funds. • Complete Medicaid/Managed Medicaid/Commercial Insurance authorization requests timely per SOP. • Enter into EHR authorizations for all guarantors as applicable. • Provide appropriate documentation and reports designed to assist in fiscal management of the agency. • Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. • Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance. • Deliver exceptional customer service consistently to every customer. • Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. • Assume other related responsibilities as assigned by management.

Role Description Hanover Retail E&S is seeking to add an Excess and Surplus Lines (E&S) Underwriter Specialty to its growing Team. This position will be responsible for a renewal book of business consisting of: - Mono-line commercial general liability - Commercial property - Package - Supported excess liability risks The role requires strong communication, negotiation, relationship development, and analytical skills to transact business within the fast-paced E&S environment. This position works in a team environment and will collaborate to underwrite and service accounts for our appointed retail trading partners. Business development activities include: - Close collaboration with other internal business units - Developing agency relationships - Executing on sales and marketing activities This is a full-time, exempt role. Responsibilities - Analyze, evaluate, accept, rate, quote, and bind renewal E&S business according to underwriting authority granted by the Company. - Review mid-term endorsement requests and loss control reports. - Drive production and marketing activities to achieve individual goals while maintaining underwriting integrity and overall profitability. - Develop and maintain professional relationships with appointed retail trading partner firms. - Facilitate cross-sell opportunities within The Hanover enterprise. - Exhibit thorough working knowledge of sound underwriting principles, policies, procedures, and controls. - Keep current on issues affecting the E&S lines of business, competitors, and the overall marketplace. - Coach and mentor other team members as needed. - Provide a high level of customer service by timely response to retail agents' requests and deadlines. - Create, drive, and execute on strategies for renewal accounts. - Know The Hanover’s value proposition to best position for success. Qualifications - Bachelor’s Degree or equivalent experience. - A minimum of 2 – 5 years of commercial E&S insurance experience required. - 2 - 5+ years’ experience driving agency relationships resulting in profitable new and renewal business. - Excellent organizational, desk management, and prioritization skills. - Must be positive, self-motivated, and possess strong interpersonal, communication, and presentation skills. - Strong technical, analytical, and quantitative skills. - Excellent oral and written communication skills. - Solution-oriented team player with strong relationship management skills. - Must be customer-focused. - Proficient in Microsoft Office products to include Word, Excel, and Outlook. - ASLI, CPCU, ARM, or other relevant professional designation preferred, but not required. Career Development It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled through on-the-job experiences, personalized coaching, and our robust learning and development programs. Benefits - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only)