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Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.
Strategic Account Services
Location
United States
Posted
16 days ago
Salary
$108.2K - $202.8K / year
Seniority
Mid Level
Job Description
Strategic Account Services
Block
Role Description Square's Strategic Account Management organization is seeking an experienced sales professional for a flexible coverage role across our Strategic AM team. This individual will support all verticals, stepping in to maintain continuity for high-value sellers during periods of team transition, territory gaps, or high-volume periods. The ideal candidate is highly adaptable, commercially sharp, and thrives in dynamic, ambiguous environments. - Provide coverage across Restaurant, Retail and/or Services portfolios as assigned, maintaining continuity and seller experience during transitions - Own relationships with strategic sellers in your assigned coverage area, driving account retention and identifying growth opportunities - Consult with business owners, operators, and executives to uncover opportunities across payments, business management, and banking tools - Collaborate cross-functionally with Account Executives, Product Managers, and Solution Engineers to deliver integrated outcomes - Act as the voice of the customer, advocating for seller needs with Product, Engineering, and Operations teams - Negotiate and manage contracts and pricing, ensuring mutual wins and long-term success - Deliver white-glove support, resolving critical issues and proactively driving engagement - Contribute to program design and operational improvements that support the broader Strategic AM team Qualifications - 5+ years of experience in account management or sales, ideally within SaaS, payments, or POS technology - Proven success growing and retaining a book of business across diverse verticals - Consistent over-performance on key metrics and revenue targets - Strong discovery and consultative selling skills - Adaptability and comfort managing multiple priorities and switching contexts quickly - Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions - Demonstrated success retaining and expanding strategic accounts - Experience negotiating contracts and pricing with senior stakeholders - Exceptional written and verbal communication skills - Creative, strategic problem-solver who thrives in ambiguous, fast-moving environments - Growth mindset, empathetic collaborator, and positive team player Requirements - Pay Transparency: Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. - Zone A: ($135,200 - $202,800) - Zone B: ($125,800 - $188,600) - Zone C: ($119,000 - $178,400) - Zone D: ($108,200 - $162,200) Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning Company Description Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. - Square makes commerce and financial services accessible to sellers. - Cash App is the easy way to spend, send, and store money. - Afterpay is transforming the way customers manage their spending over time. - TIDAL is a music platform that empowers artists to thrive as entrepreneurs. - Bitkey is a simple self-custody wallet built for bitcoin. - Proto is a suite of bitcoin mining products and services.
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