Role Description Building long-term and profitable partnerships with clients by providing flawless service. - Provide ongoing client support. - Manage the implementation of media campaigns. - Prepare regular client reports (weekly/monthly), including EOC (End of Campaign) reports and post-mortems for completed campaigns. - Maintain Client Profiles. - Deeply analyze client business needs and identify opportunities to expand services and increase media investments. Qualifications - Higher education in Marketing / Advertising / Management / Economics or a related field (alternatives are considered if you have relevant experience). - 3+ years of experience in Digital Account Management. - Experience working with Google Ads (Search, Display, YouTube) and Meta Ads (Facebook + Instagram). - Understanding of performance metrics (CPM, CTR, CPC, CPA, CPL, VTR, ROAS). - Knowledge of working with benchmarks. - Experience preparing media reports with analytics. - Proficiency in Excel / Google Sheets (formulas, pivot tables). - Upper-Intermediate (B2) English level or higher. Requirements - Google Ads / Meta Blueprint certifications. - Experience working simultaneously with UA and EU clients. Benefits - Work Format: Remote. - Salary: Base rate + bonus component. - Schedule: Full-time, Mon–Fri, 10:00–19:00. - Probationary Period: 3 months. - Selection Process: 3 stages, which includes a test assignment.

Role Description Square's Strategic Account Management organization is seeking an experienced sales professional to drive growth and retention of Mid-Market accounts within our Services vertical. This team partners with some of Square's most dynamic services-vertical sellers — diverse businesses spanning sports & entertainment, health & beauty, home services, and professional services. In this role, you'll serve as a trusted advisor to services business owners and operators, helping them evaluate their tech stack and scale using Square's ecosystem. - Own and maintain relationships across a portfolio of ~175 mid-market services sellers, driving account expansion, retention, and satisfaction. - Consult with business owners and operators to uncover opportunities across payments, business management, and banking tools. - Retain and grow portfolio through use-case expansion, cross-sell opportunities, and customized seller onboarding experiences. - Identify opportunities for technical Square solutions to address existing customer needs; project manage execution in collaboration with cross-functional teams. - Act as the voice of the customer, advocating for mid-market services seller needs with Product, Engineering, and Operations teams. - Negotiate contracts for use-case expansion and retention of your sellers. - Deliver white-glove client service, ensuring resolution of seller issues. - Inform operations and program design for this segment at scale. Qualifications - 5+ years of experience in account management or sales, ideally within SaaS, payments, or business management software. - Proven success growing and retaining a book of business. - Consistent over-performance on key metrics and revenue targets. - Strong discovery and consultative selling skills. - Experience in the services industry (sports & entertainment, health & beauty, home services, and professional services) preferred, but not required. - Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions. - Demonstrated success retaining and expanding strategic accounts. - Experience negotiating contracts and pricing with senior stakeholders. - Exceptional written and verbal communication skills. - Creative, strategic problem-solver who thrives in ambiguous environments. - Growth mindset, empathetic collaborator, and positive team player. Requirements Pay Transparency: - Block takes a market-based approach to pay, and pay may vary depending on your location. - U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. - The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. - These ranges may be modified in the future. - Zone A: ($135,200 - $202,800) - Zone B: ($125,800 - $188,600) - Zone C: ($119,000 - $178,400) - Zone D: ($108,200 - $162,200) Application Guidelines - Candidates may submit up to 9 active applications within a 60-day period. - Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Benefits - Remote work. - Medical insurance. - Flexible time off. - Retirement savings plans. - Modern family planning. Company Description Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. - Square makes commerce and financial services accessible to sellers. - Cash App is the easy way to spend, send, and store money. - Afterpay is transforming the way customers manage their spending over time. - TIDAL is a music platform that empowers artists to thrive as entrepreneurs. - Bitkey is a simple self-custody wallet built for bitcoin. - Proto is a suite of bitcoin mining products and services.

Role Description Preparar y enviar las encuestas correspondientes al área de Engagement asegurando su correcta ejecución y seguimiento. Como así también encuestas adhoc. - Elaborar dashboards, presentaciones y reportes periódicos de NPS, compartiendo los resultados con las áreas involucradas. - Analizar los resultados de las encuestas e identificar hallazgos y oportunidades de mejora para contribuir a la definición de planes de acción junto a las áreas correspondientes. - Colaborar con el equipo de Data en la construcción, actualización y mantenimiento de las tablas y métricas asociadas al equipo. - Dar seguimiento a proyectos e iniciativas de distintas áreas que puedan impactar en las métricas de NPS, asegurando la correcta visibilidad y entendimiento de sus resultados. Qualifications - Profesionales o estudiantes de carreras como Economía, Administración o afines. - Sólidos conocimientos en SQL y Google Drive. - Fuerte capacidad analítica, criterio y mentalidad orientada a la resolución de problemas basándose en datos. - Contar con experiencia en roles analíticos o pasantías en áreas de BI, Operaciones o Estrategia. - Excelente oratoria y habilidades de comunicación para presentar e influenciar a stakeholders de distintas áreas. Requirements - Crear valor para un gran ecosistema de negocio. - Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía. - Moverte a la velocidad de tus ideas y emprender. - Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios. - Generar impacto positivo en las personas y el planeta. - Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo. Benefits - La diversidad de talento potencia nuestra Cultura y nuestra organización. - Promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. - Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales. - En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. - Siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.

Role Description The Account Coordinator is responsible for monitoring operational activities associated with claims and reviews for an assigned book of accounts. This includes: - Product and process education of clients - Soliciting additional claim information from clients - Providing relevant updates to clients and internal teams - Tasks associated with preparing and validating data for billing - Troubleshooting and contributing to continuous process improvement efforts Success comes through strong, collaborative partnerships internally with Operations, Finance, Information Technology, and Account Management partners as well as developing and maintaining deep client partnerships. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Manages ongoing contract relationships and service delivery to clients for one or more accounts - Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact and large or complex accounts - Build relationships with employer/group clients and serves as the primary point of contact for overall and day-to-day service delivery - Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs - Contacts clients as appropriate to obtain outstanding data and information - Troubleshooting and contributing to continuous process improvement efforts - Responsible for understanding client requirements and must clearly and quickly communicate issues internally and externally - Researching pertinent information to ensure efficient and timely handling for claim review process - Responsible for understanding client systems to research claim status and issues - Understand claim flow and work closely with operations personnel to determine additional information requirements essential to the Forensic Review or Appeal - Contribute to the development of innovative, practical solutions to solve client and business partner problems - Prepares, presents and reviews various internal and client reports - Responsible for working with validation team and billing to resolve issues with EOPs, MTD and claims - Other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Qualifications - High School Diploma/GED - 2+ years of experience in a client service position - 1+ years of Itemized Bill Review (IBR) experience - 1+ years of experience solving moderately complex problems and/or conducting moderately complex analyses and managing problems to solve - 1+ years of multi-tasking working experience in a limited direction while maintaining attention to detail in a fast-paced environment - Intermediate level of proficiency in Microsoft Word, Excel, Outlook and Teams (create, edit, format, pivot tables, calendar management) Requirements - Experience in healthcare, medical insurance, or billing and coding Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements) - Hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.