Role Description In this unique and rewarding position, the Payroll Specialist supports and oversees payroll operations for assigned clients utilizing a vendor-specific platform. This role is responsible for processing accurate and timely payroll, maintaining payroll data integrity, and executing payroll transactions in alignment with established processes and service expectations. The Payroll Specialist applies payroll expertise to recommend process enhancements, implement best practices, and support continuous improvement efforts. This position serves as a liaison between clients and their payroll technology, executing payroll tasks, system updates, and client requests while delivering a high-quality service experience. Job Duties - Process end-to-end payrolls for multiple clients using the vendor-specific platform. - Audit payroll data for accuracy, including earnings, deductions, and accruals. - Perform payroll balancing to ensure precise and error-free processing. - Manage payroll changes such as new hires, terminations, compensation updates, and earnings/deduction changes within the vendor's system. - Process off-cycle payrolls, bonuses, commissions, and retroactive adjustments. - Support payroll imports, integrations, and timekeeping data reviews within the vendor-specific system. - Partner with clients to collect, validate, and process payroll inputs. - Identify and implement payroll process improvements to enhance efficiency and accuracy. - Research and resolve payroll discrepancies and client payroll inquiries. - Maintain payroll documentation and support creation and updates of SOPs. - Participate in payroll projects, system optimizations, and client onboarding activities as needed. - Collaborate cross-functionally with internal teams to support payroll processing, data accuracy, and timely resolution of payroll-related items. - Other duties as assigned. Qualifications - Hands-on payroll processing experience in the vendor-specific system. - Advanced Microsoft Excel proficiency required, including the ability to audit, manipulate, and reconcile large payroll data sets. - Experience using Excel for payroll balancing, variance analysis, retro calculations, and data validation. - Strong working knowledge of formulas such as VLOOKUP/XLOOKUP, SUMIF(S), COUNTIF(S), IF statements, and pivot tables. - Ability to import/export payroll files and review data feeds using Excel. - Experience managing client-facing payroll communications. - Strong verbal and written communication skills. - Excellent customer service and interpersonal skills. - Strong attention to detail and organizational skills. - Ability to manage multiple payrolls in a deadline-driven environment. - Proven problem-solving skills with the ability to navigate complex payroll scenarios. - Ability to work independently and collaboratively in a fast-paced environment. Requirements - Bachelor’s degree in Human Resources, Business, Finance, or related field — or equivalent experience. - 5+ years of payroll processing experience. - 2-4 years direct experience processing payroll in a vendor-specific system required. - Working knowledge of payroll principles, practices, and procedures. - Benefits and earnings/deduction configuration experience preferred. - Client payroll onboarding or implementation experience a plus. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to move up to 15 pounds at times. - Must be able to participate in video conferences/meetings.

• manage and administer HR, Payroll and Benefits for multiple clients including employee health and welfare, retirement plans and leaves of absences • manage multi-state payrolls and HRIS components within multiple human capital management platforms • provide guidance to management and employees regarding client specific policies and procedures • interpret existing policies and procedures and develop operational improvements to processes for multiple clients for matters related to HR, Payroll and Benefits Administration • serve as key support for Managers and above related to HR and Payroll Services in all functions for multiple clients

• Oversee the payroll processing from beginning to end, ensuring accurate and timely processing of all aspects of the payroll • Provide oversite of the HRIS system to ensure its proper setup and operation • Maintain and educate staff on time keeping system; ensure compliance, allocate appropriate grant use • Ensure complete documentation of the payroll process, and review on a quarterly basis • Ensure organizational compliance with federal and state pay related legislation throughout multiple states; accurately set up and maintain labor distribution in payroll files • Work closely with payroll processing vendors to add general ledger codes to include grants and new departments as needed • Ensure the pay, deductions and benefits are flowing appropriately through the payroll systems to provide accurate paychecks for staff • End-to-end management of semi-monthly payroll function in multiple states • Audit W-2 reports annually prior to distribution • Respond to employee questions related to payroll with an expected high level of helpful, efficient service • Export approved timesheet data to the Project Accounting Module of the accounting system. • Set up, maintain, and manage garnishments processing • Track 401(k) loan repayments and changes by employees; facilitate 401(k) Audit • Prepare and enter journal entries for each payroll period • Monitor PTO balances to ensure compliance with internal and external guidelines • Enter and maintain accurate Employee information into HRIS system • Process the PAF for employee changes, new hires, terminations, etc. through the HRIS and benefit systems • Creating reports or data as needed (compensation, turnover, anniversaries, etc.) • Filing employee and HR information into appropriate files and in accordance with regulations • Maintain accurate payroll related files/reports for annual audit; E-file documents • Support the Open Enrollment Process annually • Support the HR team in answering employee inquiries related to payroll and benefits • Ensure that the Payroll Wiki page is updated timely and accurately • Train and mentor new team members and peers in areas of expertise • Manage relationships with all HRIS vendors and ensure they are meeting SLA’s • Assist in implementation, administration, and reporting of all HRIS systems • Assist in evaluation of reports, decisions, and results of department in relation to established goals • Recommends new approaches, systems, policies, and procedures to effect continual improvements in efficiency of department and services performed • Maintain compliance with federal and state regulations concerning employment • Be a communication liaison to employees and managers by updating important changes in programs, legal and policy through all appropriate organizational communication venues (Huddle, all staff emails, in person) • Work collaboratively with the HR Team to deliver great service in the areas of Human Resources to employees and potential candidates • Accurately tracks time in accordance with processes established at the organizational level • Other duties as assigned

• Play a critical role in leading the payroll services for SAP MPS (Managed Payroll Services) and BPO (Business Process Outsourcing) service organization • Ensure payroll delivery assurance with high quality operational support across various areas • Responsible for orchestrating payroll service delivery for customers • Provide guidance, mentorship and training to the medior team members • Maintain close collaboration with internal and external stakeholders to drive operational excellence • Support defining and establishing global and local standard payroll processes • Design, implementation, and maintenance of global payroll and HR business process standards