• manage and administer HR, Payroll and Benefits for multiple clients including employee health and welfare, retirement plans and leaves of absences • manage multi-state payrolls and HRIS components within multiple human capital management platforms • provide guidance to management and employees regarding client specific policies and procedures • interpret existing policies and procedures and develop operational improvements to processes for multiple clients for matters related to HR, Payroll and Benefits Administration • serve as key support for Managers and above related to HR and Payroll Services in all functions for multiple clients

• Oversee the payroll processing from beginning to end, ensuring accurate and timely processing of all aspects of the payroll • Provide oversite of the HRIS system to ensure its proper setup and operation • Maintain and educate staff on time keeping system; ensure compliance, allocate appropriate grant use • Ensure complete documentation of the payroll process, and review on a quarterly basis • Ensure organizational compliance with federal and state pay related legislation throughout multiple states; accurately set up and maintain labor distribution in payroll files • Work closely with payroll processing vendors to add general ledger codes to include grants and new departments as needed • Ensure the pay, deductions and benefits are flowing appropriately through the payroll systems to provide accurate paychecks for staff • End-to-end management of semi-monthly payroll function in multiple states • Audit W-2 reports annually prior to distribution • Respond to employee questions related to payroll with an expected high level of helpful, efficient service • Export approved timesheet data to the Project Accounting Module of the accounting system. • Set up, maintain, and manage garnishments processing • Track 401(k) loan repayments and changes by employees; facilitate 401(k) Audit • Prepare and enter journal entries for each payroll period • Monitor PTO balances to ensure compliance with internal and external guidelines • Enter and maintain accurate Employee information into HRIS system • Process the PAF for employee changes, new hires, terminations, etc. through the HRIS and benefit systems • Creating reports or data as needed (compensation, turnover, anniversaries, etc.) • Filing employee and HR information into appropriate files and in accordance with regulations • Maintain accurate payroll related files/reports for annual audit; E-file documents • Support the Open Enrollment Process annually • Support the HR team in answering employee inquiries related to payroll and benefits • Ensure that the Payroll Wiki page is updated timely and accurately • Train and mentor new team members and peers in areas of expertise • Manage relationships with all HRIS vendors and ensure they are meeting SLA’s • Assist in implementation, administration, and reporting of all HRIS systems • Assist in evaluation of reports, decisions, and results of department in relation to established goals • Recommends new approaches, systems, policies, and procedures to effect continual improvements in efficiency of department and services performed • Maintain compliance with federal and state regulations concerning employment • Be a communication liaison to employees and managers by updating important changes in programs, legal and policy through all appropriate organizational communication venues (Huddle, all staff emails, in person) • Work collaboratively with the HR Team to deliver great service in the areas of Human Resources to employees and potential candidates • Accurately tracks time in accordance with processes established at the organizational level • Other duties as assigned

• Play a critical role in leading the payroll services for SAP MPS (Managed Payroll Services) and BPO (Business Process Outsourcing) service organization • Ensure payroll delivery assurance with high quality operational support across various areas • Responsible for orchestrating payroll service delivery for customers • Provide guidance, mentorship and training to the medior team members • Maintain close collaboration with internal and external stakeholders to drive operational excellence • Support defining and establishing global and local standard payroll processes • Design, implementation, and maintenance of global payroll and HR business process standards

• Support federal payroll and HR information systems operations. • Analyze, validate, and maintain payroll and HR data. • Develop and support integrations, reports, and data interfaces. • Participate in system enhancements, testing, and deployments. • Support SSP documentation and compliance activities. • Collaborate with federal stakeholders, including OPM and IRS interfaces where applicable. • Troubleshoot system issues and provide operational support. • Contribute to Agile ceremonies, requirements analysis, and solution design.