• Play a critical role in leading the payroll services for SAP MPS (Managed Payroll Services) and BPO (Business Process Outsourcing) service organization • Ensure payroll delivery assurance with high quality operational support across various areas • Responsible for orchestrating payroll service delivery for customers • Provide guidance, mentorship and training to the medior team members • Maintain close collaboration with internal and external stakeholders to drive operational excellence • Support defining and establishing global and local standard payroll processes • Design, implementation, and maintenance of global payroll and HR business process standards

• Support federal payroll and HR information systems operations. • Analyze, validate, and maintain payroll and HR data. • Develop and support integrations, reports, and data interfaces. • Participate in system enhancements, testing, and deployments. • Support SSP documentation and compliance activities. • Collaborate with federal stakeholders, including OPM and IRS interfaces where applicable. • Troubleshoot system issues and provide operational support. • Contribute to Agile ceremonies, requirements analysis, and solution design.

Role Description Reporting to the Group Payroll Manager, the Senior Payroll Officer is responsible for the accurate and timely processing of contractor payroll across multiple Australian states and New Zealand. This role manages high-volume payroll operations and supports the processing of both contractor and permanent recruitment invoicing. Key Responsibilities - Payroll Processing & Administration - Manage end-to-end processing of Weekly and Fortnightly contractor payrolls in a high-volume environment. - Calculate and process ad hoc payments, including contractor bonuses and backpay adjustments. - Maintain and update payroll records, including superannuation, taxation, banking details, salary sacrifice devices, and novated lease deductions. - Perform detailed payroll validation checks to identify discrepancies. - Ensure ongoing reconciliation of payroll data to maintain compliance and accuracy. - Reporting & Compliance - Prepare and perform weekly/fortnightly electronic funds transfers (EFT) and check runs. - Ensure all vendor discounts are captured, and payments are made within credit terms. - Manage employee expense reimbursements and corporate credit card reconciliations. - Reconciliations & Reporting - Reconcile vendor statements monthly to ensure all liabilities are recorded. - Assist with month-end closing activities and accrual preparations. - Maintain the integrity of the Accounts Payable Ledger. - Invoicing & Financial Administration - Manage end-to-end processing of Weekly and Fortnightly contractor payrolls in a high-volume environment. - Calculate and process ad hoc payments, including contractor bonuses and backpay adjustments. - Maintain and update payroll records, including superannuation, taxation, banking details, salary sacrifice devices, and novated lease deductions. - Perform detailed payroll validation checks to identify discrepancies. - Ensure ongoing reconciliation of payroll data to maintain compliance and accuracy. - Stakeholder & Query Management - Act as a key point of contact for payroll-related queries from contractors and internal stakeholders. - Investigate and resolve payroll discrepancies, including management of overpayment recoveries. - Distribute payslips and payroll communications within required timeframes. - Teamwork and Collaboration - Collaborate effectively with internal teams to resolve payroll queries and improve service delivery. - Provide support and coverage for Payroll Officers during periods of leave. - Proactively communicate payroll deadlines and requirements, including reminders for timesheets and onboarding documentation. - Customer Service - Deliver a high standard of customer service to both internal and external stakeholders. - Maintain professional, responsive, and solution-focused communication at all times. Benefits - Talent Anywhere – work from anywhere in the world for 2 weeks per year. - Talent Time Out – 6 dedicated days per year for resting and recharging. - Annual TALENTFEST conferences. - Annual health & lifestyle allowance. - Free premium membership to Health and Wellbeing App with healthy recipes, meditation, fitness, and EAP. - Opportunities for development and career progression.

• Lead the assessment and implementation of the PeopleSoft Person Model, specifically focusing on Person of Interest (POI) and Hire/Rehire workflows • Design and maintain solutions using the full PeopleTools suite (Application Designer, Application Engine, PeopleCode, and Component Interface) • Review, modify, and support COBOL programs tied to HCM batch processes • Build and optimize integrations between PeopleSoft and external systems, including Identity Management, payroll vendors, and onboarding tools • Evaluate current configurations to recommend scalable implementation approaches and ensure data integrity through expert-level knowledge of effective dating logic • Create high-quality technical documentation and provide hands-on training to internal teams to ensure long-term system sustainability