Role Description Supervises their own team of adjusters plus some number of other supervisors based on individual branch needs. With minimal supervision, actively drives adjuster hiring and training. Actively manages assigned adjusters workloads and performance, as well as that for assigned supervisors. - Drives compliance and best practice reporting. - Demonstrates a thorough understanding of corporate policies and procedures. - Uses various metric driven tools such as FOCUS, the Managers Tool Kit and Scoreboard to evaluate performance and identify problem areas in advance of them becoming service issues. - Takes ownership to resolve such issues. - Defines team goals and communicates team goals. - Motivates people to perform at the highest level. - Ensures receipt and maintenance of appropriate licenses and/or certifications for themselves and all assigned staff for all states in which claims are being handled. - Communicates with clients, carriers and brokers in a professional, positive and proactive manner. - Works collaboratively with all internal departments. Qualifications - Required: High school diploma and 12 years related claim experience required. - At least 3 years of supervisor experience required. - Appropriately licensed and/or certified in all states in which claims are being handled. - Knowledge of all team member related functions. - Preferred: Bachelor's degree preferred. Requirements - Requires exceptional analytical and problem solving skills. - Ensures flawless and consistent execution of client service instructions and performance guarantees. - Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization. Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description The Manager- Government Contracts oversees the unified SLED (State, Local, and Education) and FED (Federal) Contracts Team, providing strategic direction, operational leadership, and subject-matter expertise across all public-sector contracting activities. This role is responsible for managing the full lifecycle of our National Cooperative Contracts and GSA Schedules, ensuring compliance, optimizing contract utilization, and supporting internal stakeholders in navigating contract requirements. The Team Leader serves as the primary liaison between the Contracts Team, Government Team, legal, and field organization to ensure consistent understanding and proper use of all contract vehicles. - Engages senior management in strategic initiatives to ensure understanding of leadership team and corporate objectives. - Keeps senior-level management informed of department goals, objectives, initiatives, progress, and challenges. - Develops government contract function relative to compliance and business development. - Drafts, reviews, and negotiates complex government contracts potentially valued at $20M+ for sale and purchase of goods and services. - Analyzes government procurement methods and requirements at federal, state, and local levels, including federal acquisition regulation (FAR) and federal supplements. - Provides direction, recommendations, and makes sound decisions on business matters that affect profitability, mitigation of government contractual risks, and performance during procurement process. - Ensures timely response to customer and supplier requests in support of business opportunities, including conducting meetings with internal and external customer and supplier personnel to identify, mitigate, or resolve business challenges. - Develops and implements contracting policies and procedures and applies independent judgment and foresight to continuously adapt such contracting practices to ensure changes to business strategies do not result in breakdown of practices or hinder flow of business. - Interfaces with, and serves as liaison to sales, operations, finance, pricing, and others cross-functional departments. - Acts as focal point for government contract audits, including direct interface with auditors. - Acts as liaison to other functional departments and senior management team. - Manages employment actions, including hiring, promoting, mentoring, training, performance reviews, planning merit increases, and succession planning for government contract management team. - Lead, mentor, and develop the combined SLED and FED Contracts Team, fostering a high-performance, collaborative environment. - Oversee day-to-day operations related to contract administration, compliance, reporting, and process improvement. - Establish and maintain standardized procedures for contract management across all public-sector contract vehicles. - Ensure timely and accurate updates to contract documentation, pricing, terms, and internal resources. - Manage the full portfolio of National Cooperative Contracts and GSA Schedules, including renewals, modifications, extensions, and compliance requirements. - Interpret contract terms, conditions, and regulatory requirements to ensure proper application across the organization. - Monitor contract performance, usage trends, and opportunities for expansion or optimization. - Serve as the internal expert on the rules, restrictions, and best-use scenarios for each contract vehicle. - Partner closely with the Government Team to align contract strategy with overall public-sector business objectives. - Provide guidance to field sales teams on appropriate contract selection, eligibility, pricing structures, and compliance obligations. - Deliver training, resources, and ongoing support to ensure consistent understanding of contract rules and proper usage across the organization. - Act as a key point of escalation for contract-related questions, exceptions, or interpretation issues. - Ensure all contract activities adhere to federal, state, and local procurement regulations, as well as internal policies. - Identify and mitigate risks related to contract execution, pricing, or compliance. - Maintain audit-ready documentation and support internal or external audit activities as needed. - Evaluate emerging trends in public-sector procurement and recommend strategic adjustments to contract offerings or processes. - Drive initiatives to improve contract accessibility, efficiency, and value for internal and external stakeholders. - Contribute to long-term planning for contract portfolio growth and alignment with organizational goals. Qualifications - Bachelor’s Degree is required. - 10 years of progressive managing government contracts experience is required. - 2 years of managing professional staff is required; 5 years preferred. - Expertise with federal acquisition regulations (FARS) and defense federal acquisition regulations (DFARS) regulations is required. - Thorough knowledge of federal, state, and local procurement practices is required. - Knowledge of government contract formation, development, implementation, execution, and administration is required. - Ability to manage, lead, and generate government RFPs is required. - Ability to work effectively, independently, or collaboratively with a team is required. - Strong business decision making and analytical skills is required. - Ability to communicate complicated government contracting concepts to employees, customers, and suppliers is required. - Strong presentation skills with ability to present ideas clearly is required. - Exhibiting initiative, creativity, credibility and accountability is required. - Managing GSA contracts is preferred. Requirements - This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. - For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Benefits - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. - Additional details about benefits are available. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

• Manage on-going formula development, and new product innovations in the haircare category • Build and maintain effective and strong relationships with contract manufacturers and 3rd party vendors • Partner with Product Marketing / Brand Marketing counterparts to build a 2-year innovation pipeline and strategize on positioning, including ingredients, technologies, and claims • Lead internal communication with cross-functional partners as it relates to product briefs, formula evaluation, shade selections, copy and claims, artwork, and regulatory deliverables • Initiate and organize cross-functional LBP briefing processes with Supply Chain, Packaging, Project Management, Regulatory, and Brand Marketing to ensure cost, timing, vendor, and packaging targets are accurate and achievable • Monitor and maintain on-time delivery of critical project milestones; update and track Product Development timelines • Daily communication with external partners to manage development and testing, including on-site approvals • Evaluate formula submissions with brand founder, marketing team, and selected panel artists • Responsible for creating comprehensive lab briefs and ensuring effective communication with labs and chemists • Lead collaboration and presentations for new innovations and concepts during quarterly brainstorming meetings with cross-functional teams • Research new ingredients, textures, products, packaging, and emerging technologies to drive innovation and maintain a competitive advantage • Organize and coordinate innovation meetings with raw material suppliers, contract manufacturers, and clinical testing partners to support Product Development brainstorming and pipeline initiatives • Successfully partner with Compliance and Regulatory teams on testing protocols and product approvals, including: Coordinating all testing protocols with vendors, including usage instructions, questionnaires, and study parameters Coordinating bulk and sample submissions for all testing, including consumer use studies, claims substantiation, Safety/RIPT, water activity, stability, and compatibility testing Collaborating with Regulatory, Brand Management, and Copy teams to finalize product claims and support documentation • Strategize and partner with Brand Management on internal product testing and feedback; provide support on shade matching and formula development • Liaise with QA/QC on the distribution of shade and formula standards, range boards, and production reference materials • Understand the competitive landscape by monitoring industry trends, reviewing social media commentary, evaluating competitive products, and coordinating with Brand Management on sales analysis by category and new product development opportunities • Partner with Packaging Development counterparts to support component development, testing, and user feedback analysis; research the marketplace to identify competitive packaging and consumer insights • Track all lab submissions, batch submissions, reformulations, and samples sent to founders, salons, and external partners, ensuring information is organized, accessible, and easy to navigate • Drive on-time delivery of market samples, retailer presentations, and competitive comparison samples for retail partners • Organize in-office product testing, including building focus groups, developing questionnaires, and identifying testers across a range of hair types, textures, and concerns to create and maintain a consumer testing database • Own and manage all Product Development samples, inventory, organization, storage, shipment, and tracking processes • Leverage hands-on hairstyling and hair coloring expertise to evaluate product performance, application techniques, color results, and consumer usability throughout the development process • Serve as a subject matter expert on hair types, textures, color services, styling techniques, and emerging salon trends to support innovation, testing, and product positioning • Continuously seek opportunities to expand technical knowledge of haircare ingredients, formulation technologies, manufacturing processes, and consumer preferences • Demonstrate agility and adaptability in a fast-paced environment, effectively managing multiple projects, competing priorities, and changing business needs • Maintain exceptional attention to detail, organization, and project management skills while overseeing timelines, documentation, testing, and sample management • Foster positive, collaborative relationships with internal teams, external partners, vendors, and key stakeholders to drive successful product launches • Perform additional duties and special projects as assigned

• Execute industry leading medical device B2C sales through complex sales techniques • Support the Greater San Diego Area, California territory for Cochlear • Inspire mentoring volunteers • Maintain accurate documentation of all sales activities and customer interactions • Coordinate and provide candidate educational events, evaluation days and awareness events related to Cochlear devices