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Gallagher logo
Gallagher

Working to protect what matters most throughout the world.

Assistant Branch Manager Liability

ManagerManagerFull TimeRemoteLeadTeam 1,001-5,000Since 1938Company SiteLinkedIn

Location

United States

Posted

41 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Assistant Branch Manager Liability

Gallagher

Role Description Supervises their own team of adjusters plus some number of other supervisors based on individual branch needs. With minimal supervision, actively drives adjuster hiring and training. Actively manages assigned adjusters workloads and performance, as well as that for assigned supervisors. - Drives compliance and best practice reporting. - Demonstrates a thorough understanding of corporate policies and procedures. - Uses various metric driven tools such as FOCUS, the Managers Tool Kit and Scoreboard to evaluate performance and identify problem areas in advance of them becoming service issues. - Takes ownership to resolve such issues. - Defines team goals and communicates team goals. - Motivates people to perform at the highest level. - Ensures receipt and maintenance of appropriate licenses and/or certifications for themselves and all assigned staff for all states in which claims are being handled. - Communicates with clients, carriers and brokers in a professional, positive and proactive manner. - Works collaboratively with all internal departments. Qualifications - Required: High school diploma and 12 years related claim experience required. - At least 3 years of supervisor experience required. - Appropriately licensed and/or certified in all states in which claims are being handled. - Knowledge of all team member related functions. - Preferred: Bachelor's degree preferred. Requirements - Requires exceptional analytical and problem solving skills. - Ensures flawless and consistent execution of client service instructions and performance guarantees. - Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization. Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

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