• Responsible for day-to-day technical field support and troubleshooting for Hydronic Cooling, Process Water, Technical Water & HVAC applications • Provide technical guidance, training, and where necessary field assistance for installation, commissioning, operation and field repair • Hands-on technical support and guidance to our sales agents, end-users, engineering firms, and contractors with regards to product selection and the creation of technical/ master specifications • Develop long-term relationships with end-users, customers, contractors and engineers to drive specifications • Responsible for creating and delivering classroom and hands-on training programs for end users, contractors, engineers and our sales agents relative to device specification, selection, installation, use, and troubleshooting • Understand customer needs by market segments and the competitive landscape • Provide input to marketing, product management, and engineering to support new product development and services offering • Be the voice of the customer and promote customer centric mindset • Escalate delays and roadblocks to resolve conflicts before they impact execution and delivery • Make recommendations to improve existing processes or suggest new processes to improve quality and on-time delivery • Work directly with corresponding National Sales Manager and alongside Watts Sales team, agent network and channel partners to strengthen Watts Water Technologies market position

• Collaborate with Sales and Marketing to build targeted prospect lists and outreach campaigns using LinkedIn and other platforms • Conduct high-volume outbound prospecting via email, phone, and social channels • Qualify and nurture leads, focusing on meaningful conversations and relationship building • Schedule qualified meetings for the Sales Team and support pipeline development • Follow up with prospects using HubSpot and other CRM tools • Meet and exceed daily, weekly, and monthly activity and pipeline goals • Learn Provectus’ AI and cloud solutions, value propositions, and industry use cases to effectively position offerings to prospects

• Generate qualified meetings and opportunities for your assigned Account Executive through strategic outbound prospecting efforts • Make 75+ cold calls per day to prospective enterprise healthcare customers • Independently manage and maintain your assigned book of business with strong organization and attention to detail • Research and identify key healthcare decision-makers (e.g., CNO, CMIO, CIO, IT and Operations leaders) within target accounts • Effectively communicate TigerConnect's value proposition to potential customers • Maintain CRM accuracy in Salesforce and use Outreach, Nooks, and ZoomInfo to power efficient, high-impact prospecting • Partner closely with Account Executives, Marketing, and cross-functional teams to generate pipeline and progress deals • Develop a working understanding of the healthcare industry, including customer workflows, operational challenges, and key performance metrics • Meet and exceed monthly/quarterly meeting and pipeline targets

• Outbound sales (active search for new clients on LinkedIn, forums and other platforms) • Participation in professional events (trade exhibitions, fairs, etc) to find new clients and present our products • Tracking sales funnel in CRM system • Active participation in Product Improvement from the sales/client needs perspective • Cooperation with other sales/client service departments to achieve the best results • Working with LATAM market.