Title: Circulation Assistant - LIB60083882 remote type Hybrid locations Wake County, NC time type Full time job requisition id JR-116234 Agency Dept of Natural and Cultural Resources Division State Library Job Classification Title Administrative Associate I (S) Position Number 60083882 Grade NC01 About Us The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team! Description of Work DNCR Human Resources is seeking an enthusiastic Circulation Assistant to join our team! The Circulation Assistant supports the mission of the Library of North Carolina’s Accessible Books and Library Services by providing services to North Carolinians who cannot read standard print due to a visual or physical disability. Through circulating audio, print and other mediums to patrons, this position enables our patrons to receive materials in a timely manner. Key Responsibilities • Work successfully as part of a team to support circulation and maintenance of library materials. • Use the library’s integrated library system (ILS), KLAS, daily to enter data accurately for check-in, check-out, and adding/removing materials in collections database. • Daily physical work to circulate and repair library materials such as braille books, large print books, and digital cartridges. . • Safely operate a 2.5-ton delivery truck to deliver library mail. • Communicate with patrons via telephone as part of an ongoing Overdue Notices process. Recruitment Range: $31,200-$40,005 To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred: Demonstrated ability to work successfully as part of a team, using courtesy and tact in all interactions. - Demonstrated experience performing repetitive tasks quickly and accurately. - Demonstrated experience with warehouse, shipping and/or receiving. - Demonstrated experience using an Integrated Library System (ILS) and/or barcode scanners. Position/Physical Requirements - Typical work schedule is Monday-Friday, 7:30am-4:00pm. - This position is deemed eligible for hybrid telework under DNCR’s Telework Policy. - Valid NC Driver License is required. - Demonstrated ability to lift up to 50 lbs. occasionally with or without a reasonable accommodation. - Requires close visual acuity to view labels on library materials, mailing labels, and computer screens. This position is located at: 1841 Capital Blvd Raleigh, NC 27635 Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development (GED) diploma; or An equivalent combination of education and experience. Division Description The Library of North Carolina is a Division of the North Carolina Department of Natural and Cultural Resources (DNCR) and includes four Sections. These Sections are the Accessible Books and Library Services (ABLS), Government and Heritage Library (GHL), Library Development (LD), and Administration. ABLS provides physical and digital materials, programs, and services to North Carolina residents who cannot use standard print materials due to visual, physical, or reading disabilities. GHL is a hybrid library that is the permanent repository for state government publications, and collects and provides information about North Carolina government, history, culture, people, and environment. LD provides services to libraries across North Carolina, including the administration of state and federal grants, continuing education, a library catalog and resource sharing consortia, certification for public librarians, and statewide library programs and services. Administration includes Division leadership, administrative support, budget, a human resources liaison, and the communications team. Supplemental and Contact Information  The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.  Veteran’s and National Guard Preference  Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.  Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.  Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.  ADA Accommodations  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.  Employment Eligibility  It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).  EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Role Description We are seeking a proactive and detail-oriented Team Assistant to support the Heads of Engineering. Reporting to the Executive Assistant to the CTO, this role is vital in ensuring the smooth operation of executive-level activities and providing administrative support. - The ideal candidate will have exceptional organizational skills, a "go-to" attitude, and the ability to manage multiple tasks simultaneously. - This position requires at least two years of administrative experience, excellent English communication skills, and proficiency in handling key administrative functions. Key Responsibilities - Calendar Management - Efficiently manage and coordinate complex schedules for the CS Heads. - Arrange meetings, appointments, and conference calls across multiple time zones. - Handle last-minute schedule changes and provide timely updates. - Documentation Updates - Maintain and update administrative assistance processes and organizational charts. - Ensure accuracy and accessibility of all documentation. - Travel Booking and Coordination - Arrange domestic and international travel for the executives, including flights, accommodations, ground transportation, and itineraries. - Handle changes to travel plans as needed and ensure timely communication with the executives. - Work within budgetary guidelines and company policies to secure the best options. - Track and organize travel expenses for timely and accurate reporting. - Purchase Orders and Expenses - Raise purchase orders (POs) accurately and in a timely manner. - Process and reconcile expense reports for the executives in compliance with company policies. - Ensure proper documentation and timely submission of all expense claims. - General Administrative Support - Act as the first point of contact for the supported executives, handling correspondence and inquiries professionally. - Coordinate meeting agendas, presentations, and follow-up materials as required. - Collaboration and Communication - Work closely with the CTO’s Executive Assistant to streamline communication and processes. - Coordinate with internal and external stakeholders to ensure tasks and requests are handled efficiently. - Maintain confidentiality in handling sensitive information. Qualifications - Preferably 2 years in an administrative or executive assistant role within a corporate or multinational environment. - Strong written and verbal English communication skills. - Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint and SharePoint). - Familiarity with travel booking platforms, raising POs and processing expense reports. - Exceptional organizational and multitasking abilities. - Proactive, with a "can-do" and "go-to" attitude. - High attention to detail and accuracy. - Ability to handle pressure and adapt to changing priorities. Benefits - A culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact. - Balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits. - Growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work. - Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry. - A commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme. - A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all. Company Description We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel.

Role Description We are seeking a dedicated and experienced Financial Virtual Assistant to support a thriving company in the plumbing, air conditioning, and electrical services industry. This fully remote position offers the opportunity to play a crucial role in managing our daily financial operations, data integrity, and system workflows. The ideal candidate will bridge the gap between field service operations and backend accounting by leveraging specialized industry software to ensure absolute accuracy and operational efficiency. Key Responsibilities - Systems Integration: Seamlessly manage workflows between ServiceTitan and QuickBooks Online, ensuring accurate batching, invoice syncing, and database reconciliation. - Accounts Payable: Oversee full-cycle AP processes, including field-vendor invoice verification, expense classification, and purchase order tracking. - Accounts Receivable: Manage trade and residential AR duties, converting field jobs to finalized invoices, tracking payment statuses, and supporting collection efforts. - Core Accounting Support: Perform daily financial data entry, assist with monthly bank and credit card reconciliations, and maintain pristine, audit-ready financial records. - Payroll Administration: Support payroll workflows by auditing technician timesheets, tracking commission/bonus structures within ServiceTitan, and organizing accurate records. - Document Management: Maintain a secure, highly organized digital archiving system for all contracts, receipts, permits, and financial compliance documents. Qualifications - Industry Software Mastery: Proven, hands-on experience navigating ServiceTitan and QuickBooks Online is strictly required. - Professional Experience: 3+ years of progressive experience in a finance administration, bookkeeping, or specialized accounting support role. - Niche Knowledge: Prior experience working with residential or commercial trade services (Plumbing, HVAC, or Electrical) is highly preferred. - Technical Proficiency: Advanced command of Microsoft Office Suite (especially Excel pivot tables and formulas) and secure cloud storage tools. - Core Competencies: Exceptional attention to numerical detail, high organizational skills, and the ability to work autonomously with sensitive financial data. Requirements - Employment Type: Contractor. - Hours: Full-time; availability during US business hours required. - Flexibility: Occasional availability outside standard hours may be required. - Status: Independent contractor; no company-provided equipment. - Benefits: This role does not include company-provided benefits or paid leave. - Taxes: Contractor is responsible for their own taxes and statutory contributions. - Payroll: Payments issued according to the company’s standard contractor payroll schedule.

Role Description The Virtual Assistant Representative is responsible for providing remote administrative and front-desk support to medical practices. This role serves as a key point of contact for patients and healthcare providers by managing calls, scheduling appointments, verifying insurance coverage, maintaining accurate patient records, and supporting day-to-day practice operations. Key Responsibilities - Manage inbound and outbound patient calls in a professional and courteous manner. - Schedule, confirm, reschedule, and cancel patient appointments as needed. - Verify patient insurance eligibility, benefits, and coverage details. - Process and follow up on prior authorization requests with insurance carriers. - Enter and maintain accurate patient information within the Electronic Medical Records (EMR) system. - Assist with patient collections, including discussing balances and processing payments when applicable. - Respond to patient inquiries and provide timely support regarding appointments, billing, and general practice information. - Maintain confidentiality and comply with HIPAA and other healthcare privacy regulations. - Document patient interactions and update records accurately and promptly. - Coordinate with healthcare providers and practice staff to ensure seamless patient care and workflow. - Meet productivity, quality, and customer service standards established by the company and client practices. - Perform administrative and other clerical tasks as instructed by Supervisor to support daily practice operations. Qualifications - Associate's or bachelor's degree in any related field. - Previous experience in a healthcare, medical office, customer service, call center, or virtual assistant role preferred. - Experience working with Electronic Medical Records (EMR/EHR) systems is an advantage. - Knowledge of medical terminology, insurance verification, and prior authorization processes is preferred. - Strong verbal and written English and Spanish communication skills. - Excellent customer service and patient interaction skills. - Strong attention to detail and organizational abilities. - Ability to multitask and manage competing priorities in a fast-paced environment. - Proficiency with Microsoft Office, Google Workspace, and web-based applications. - Ability to work independently in a remote environment while maintaining productivity and accountability. - Reliable high-speed internet connection and a professional home office setup. Location Remote Hours Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department.