WRS Health

• Initiate and conduct NPS surveys on a regular basis to collect feedback from customers • After collecting NPS responses, analyze the data to understand the overall customer sentiment and identify trends or patterns in the feedback • Follow up with customers who provide low NPS scores (detractors) to understand the reasons behind their responses • Reach out to customers who provide high NPS scores (promoters) to thank them for their positive feedback and potentially leverage their positive experiences as testimonials or case studies • Based on client feedback, collaborate with cross-functional teams (e.g., product, account management, marketing) to develop action plans and make improvements to enhance the customer experience and address any pain points • Track the impact of the implemented improvements on customer satisfaction over time • Continuously monitor the NPS scores and other customer feedback metrics to ensure ongoing customer success

• The Technical Product Owner (TPO) acts as the bridge between business objectives and technical execution, ensuring that products are developed in alignment with strategic goals and technical standards. • As the primary advocate for the customer, the TPO works closely with UI/UX architects, developers, and stakeholders to deliver high-quality, value-driven product releases. • This role is responsible for guiding the product lifecycle from concept to launch and beyond, ensuring that user needs are met while maintaining technical integrity. • As a key leader, the TPO is ultimately accountable for the product’s success and continuous alignment with both business and user expectations. • Act as the primary contact for major system issues and product-related inquiries. • Gather and document requirements from clients and internal stakeholders. • Manage and prioritize the product backlog, ensuring readiness for development. • Lead Agile ceremonies including sprint planning, sprint reviews, and other team meetings. • Collaborat closely with developers and QA to ensure product quality, accurate implementation, and smooth releases. • Communicate the value of new features to internal teams and clients. • Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations. • Maintain internal tools such as developer PTO and assignment trackers. • Handle system certification processes (e.g., ONC, Surescripts, MDToolbox/DEA). • Ensure ongoing compliance with healthcare regulations and industry standards. • Managed structure and productivity of the manual testing team. • Directed MIPS Services in line with financial and strategic objectives.

Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role The Chief Revenue Officer is responsible for driving overall revenue growth at WRS Health through business development, go-to-market strategy, and strong alignment with marketing. This role owns revenue outcomes end-to-end—from pipeline generation to deal closure—while leading and optimizing sales and growth functions. The ideal candidate is a strategic yet hands-on revenue leader with a strong background in business development, a track record of closing deals, and the ability to align marketing and sales into a cohesive growth engine. They are data-driven, commercially minded, and comfortable operating across both strategy and execution. Key Responsibilities Revenue Growth & Strategy - Own revenue targets and pipeline performance. - Develop and execute business development strategies to drive growth. - Identify new markets, partnerships, and revenue opportunities. - Apply strategic thinking, ownership, and commercial acumen. Business Development - Lead key deals, partnerships, and enterprise opportunities. - Build and expand pipeline through outbound and inbound strategies. - Strengthen relationships with strategic clients and partners. - Demonstrate negotiation, relationship-building, and market awareness. Marketing Alignment & GTM - Align closely with marketing on demand generation and campaigns. - Ensure marketing efforts translate into qualified pipeline and revenue. - Support positioning and go-to-market execution. - Show cross-functional collaboration and GTM leadership. Sales Leadership - Build and optimize sales processes, playbooks, and targets. - Coach and guide the sales team while staying hands-on when needed. - Drive accountability and performance across the funnel. - Exhibit sales leadership, coaching, and execution. Performance & Insights - Track core metrics (pipeline, conversion, revenue). - Use data to refine strategies and improve results. - Partner with or support revenue operations as needed. - Apply analytical thinking and data-driven decision-making. Qualifications - Bachelor’s degree in Business, Marketing, or related field (MBA a plus). - 8+ years of experience in revenue, sales, or business development roles in B2B SaaS or technology organizations. - Proven track record of driving revenue growth and closing complex deals. - Experience aligning marketing and sales to achieve revenue goals. - Proficiency in CRM and revenue tools such as HubSpot, LinkedIn Sales Navigator, Salesloft, or similar platforms. - Experience with data visualization and reporting tools is an advantage (e.g., Tableau, Looker, or equivalent). - Strong financial and forecasting acumen is a plus. - Excellent communication and project management skills - Ability to thrive in a fast-paced and dynamic work environment. Preferred: - Master’s degree in Business Administration (MBA) or a related field. - Business development experience in the healthcare or medical practice industry - Experience in a high-growth SaaS company. Location: Full-Time | Remote Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department. WRS Health is an equal opportunity employer.

• Design and build interactive demo experiences in Storylane that showcase our products’ capabilities for educational and marketing purposes. • Develop pre-sales demo content aligned with various customer personas, industries, and product use cases. • Create and edit product walkthrough videos, blending screen captures, voiceovers, and storytelling to demonstrate key workflows. • Collaborate with sales and product teams to script demo flows and align content with sales strategies. • Maintain and update demo content regularly as features evolve. • Measure demo performance using Storylane analytics and recommend improvements. • Assist in creating internal training materials for sales enablement and onboarding. • Ensure brand consistency and visual quality across all interactive and video assets.

• Own revenue targets and pipeline performance • Develop and execute business development strategies to drive growth • Identify new markets, partnerships, and revenue opportunities • Lead key deals, partnerships, and enterprise opportunities • Build and expand pipeline through outbound and inbound strategies • Align closely with marketing on demand generation and campaigns • Build and optimize sales processes, playbooks, and targets • Track core metrics (pipeline, conversion, revenue) • Use data to refine strategies and improve results

Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role WRS Health is seeking an experienced Interactive Training Designer and Developer with a strong background in product demos, pre-sales enablement, and video content creation. This role will be responsible for designing and developing engaging, interactive demos and walkthroughs using Storylane, helping prospects, clients, and internal teams experience our products in a guided and compelling way. You’ll collaborate closely with sales and training teams to create immersive demo journeys that highlight our product’s value and enhance pre-sales conversations. Key Responsibilities - Design and build interactive demo experiences in Storylane that showcase our products’ capabilities for educational and marketing purposes. - Develop pre-sales demo content aligned with various customer personas, industries, and product use cases. - Create and edit product walkthrough videos, blending screen captures, voiceovers, and storytelling to demonstrate key workflows. - Collaborate with sales and product teams to script demo flows and align content with sales strategies. - Maintain and update demo content regularly as features evolve. - Measure demo performance using Storylane analytics and recommend improvements. - Assist in creating internal training materials for sales enablement and onboarding. - Ensure brand consistency and visual quality across all interactive and video assets. Qualifications: - At least 3+ years of experience in interactive content development, sales enablement, or product demo creation. - Proven experience using Storylane or similar platforms (Reprise, Walnut, Navattic, Arcade, Demoboost). - Background in pre-sales, product marketing, or SaaS solution consulting. - Strong skills in video creation and editing (e.g., Loom, Camtasia, Descript, or similar). - Exceptional copywriting and storytelling skills to create engaging, concise demo narratives. - Basic understanding of UX flow design and user journey mapping. - Ability to manage multiple demo projects and deadlines simultaneously. - Bonus: Familiarity with CRM or marketing automation tools (HubSpot, Salesforce, etc.). Preferred: - Experience working in a SaaS or health-tech environment. - Knowledge of instructional design principles or learning experience design. - Strong collaboration and communication skills with cross-functional teams (sales, marketing, product). - Creative mindset with attention to visual and narrative detail.= Job type: Full Time - Remote This is an independent Contractor position. Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department. WRS Health is an equal opportunity employer.

Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role WRS Health is seeking an experienced Interactive Training Designer and Developer with a strong background in product demos, pre-sales enablement, and video content creation. This role will be responsible for designing and developing engaging, interactive demos and walkthroughs using Storylane, helping prospects, clients, and internal teams experience our products in a guided and compelling way. You’ll collaborate closely with sales and training teams to create immersive demo journeys that highlight our product’s value and enhance pre-sales conversations. Key Responsibilities - Design and build interactive demo experiences in Storylane that showcase our products’ capabilities for educational and marketing purposes. - Develop pre-sales demo content aligned with various customer personas, industries, and product use cases. - Create and edit product walkthrough videos, blending screen captures, voiceovers, and storytelling to demonstrate key workflows. - Collaborate with sales and product teams to script demo flows and align content with sales strategies. - Maintain and update demo content regularly as features evolve. - Measure demo performance using Storylane analytics and recommend improvements. - Assist in creating internal training materials for sales enablement and onboarding. - Ensure brand consistency and visual quality across all interactive and video assets. Qualifications: - At least 3+ years of experience in interactive content development, sales enablement, or product demo creation. - Proven experience using Storylane or similar platforms (Reprise, Walnut, Navattic, Arcade, Demoboost). - Background in pre-sales, product marketing, or SaaS solution consulting. - Strong skills in video creation and editing (e.g., Loom, Camtasia, Descript, or similar). - Exceptional copywriting and storytelling skills to create engaging, concise demo narratives. - Basic understanding of UX flow design and user journey mapping. - Ability to manage multiple demo projects and deadlines simultaneously. - Bonus: Familiarity with CRM or marketing automation tools (HubSpot, Salesforce, etc.). Preferred: - Experience working in a SaaS or health-tech environment. - Knowledge of instructional design principles or learning experience design. - Strong collaboration and communication skills with cross-functional teams (sales, marketing, product). - Creative mindset with attention to visual and narrative detail.= Job type: Full Time - Remote This is an independent Contractor position. Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department. WRS Health is an equal opportunity employer.

Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role WRS Health is seeking an experienced Interactive Training Designer and Developer with a strong background in product demos, pre-sales enablement, and video content creation. This role will be responsible for designing and developing engaging, interactive demos and walkthroughs using Storylane, helping prospects, clients, and internal teams experience our products in a guided and compelling way. You’ll collaborate closely with sales and training teams to create immersive demo journeys that highlight our product’s value and enhance pre-sales conversations. Key Responsibilities - Design and build interactive demo experiences in Storylane that showcase our products’ capabilities for educational and marketing purposes. - Develop pre-sales demo content aligned with various customer personas, industries, and product use cases. - Create and edit product walkthrough videos, blending screen captures, voiceovers, and storytelling to demonstrate key workflows. - Collaborate with sales and product teams to script demo flows and align content with sales strategies. - Maintain and update demo content regularly as features evolve. - Measure demo performance using Storylane analytics and recommend improvements. - Assist in creating internal training materials for sales enablement and onboarding. - Ensure brand consistency and visual quality across all interactive and video assets. Qualifications: - At least 3+ years of experience in interactive content development, sales enablement, or product demo creation. - Proven experience using Storylane or similar platforms (Reprise, Walnut, Navattic, Arcade, Demoboost). - Background in pre-sales, product marketing, or SaaS solution consulting. - Strong skills in video creation and editing (e.g., Loom, Camtasia, Descript, or similar). - Exceptional copywriting and storytelling skills to create engaging, concise demo narratives. - Basic understanding of UX flow design and user journey mapping. - Ability to manage multiple demo projects and deadlines simultaneously. - Bonus: Familiarity with CRM or marketing automation tools (HubSpot, Salesforce, etc.). Preferred: - Experience working in a SaaS or health-tech environment. - Knowledge of instructional design principles or learning experience design. - Strong collaboration and communication skills with cross-functional teams (sales, marketing, product). - Creative mindset with attention to visual and narrative detail.= Job type: Full Time - Remote This is an independent Contractor position. Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department. WRS Health is an equal opportunity employer.

Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role We are seeking a skilled Artificial Intelligence Engineer to join our team and contribute to enhancing our AI-driven Electronic Health Record (EHR) systems. This role focuses on developing and refining AI prompts to improve natural language processing (NLP) applications for healthcare workflows. Additionally, you will build applications that enhance user interactions with language-based data, ensuring seamless integration and effective utilization of AI capabilities within our healthcare solutions. Key Responsibilities: - Develop and refine prompts to ensure optimal performance of Large Language Models (LLMs) in healthcare applications. - Experiment with various prompt strategies and assess their impact on model responses. - Collaborate with developers and domain experts to integrate LLM capabilities into WRS Health’s EHR platforms. - Ensure prompts support accurate, context-aware responses tailored to healthcare-specific needs. - Evaluate and analyze model outputs to identify inconsistencies or areas for improvement. - Collaborate with data scientists to fine-tune models using healthcare-specific datasets. - Work closely with healthcare professionals and cross-functional teams to ensure LLMs align with user needs. - Educate internal teams on prompt engineering best practices and AI applications in healthcare. - Document prompt engineering methodologies, experiments, and outcomes for future reference. - Regularly report progress, challenges, and insights to stakeholders. Qualifications: - Bachelor’s or Master’s degree in Computer Science, Data Science, Computational Linguistics, or a related field. - Proven experience with prompt engineering and fine-tuning Large Language Models (e.g., OpenAI GPT, Claude, Llama) - Hands-on experience in developing and deploying NLP models, particularly in the healthcare domain, is a plus. - Proven experience in developing and deploying machine learning models. - Strong programming skills in Python and other relevant languages - Proficiency in Python and NLP libraries (e.g., Hugging Face, spaCy, NLTK). - Familiarity with APIs for interacting with LLMs and cloud platforms - Knowledge with Lang Chain or other following LLM system building framework such as LlamaIndex, AgentGPT, Flowise, Tensorflow, GPT3 by OpenAI and others - Background in Machine Learning Operations (MLOps) and Large Language Model Operations (LLMOps) - Understanding of healthcare terminology and workflows is highly desirable. - Strong problem-solving and analytical abilities. - Excellent communication skills and the ability to work in cross-functional teams. - Detail-oriented with a focus on delivering high-quality solutions. Location: Remote Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department. WRS Health is an equal opportunity employer.

Company Overview Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing. Job Purpose and Role We are seeking a skilled Artificial Intelligence Engineer to join our team and contribute to enhancing our AI-driven Electronic Health Record (EHR) systems. This role focuses on developing and refining AI prompts to improve natural language processing (NLP) applications for healthcare workflows. Additionally, you will build applications that enhance user interactions with language-based data, ensuring seamless integration and effective utilization of AI capabilities within our healthcare solutions. Key Responsibilities: - Develop and refine prompts to ensure optimal performance of Large Language Models (LLMs) in healthcare applications. - Experiment with various prompt strategies and assess their impact on model responses. - Collaborate with developers and domain experts to integrate LLM capabilities into WRS Health’s EHR platforms. - Ensure prompts support accurate, context-aware responses tailored to healthcare-specific needs. - Evaluate and analyze model outputs to identify inconsistencies or areas for improvement. - Collaborate with data scientists to fine-tune models using healthcare-specific datasets. - Work closely with healthcare professionals and cross-functional teams to ensure LLMs align with user needs. - Educate internal teams on prompt engineering best practices and AI applications in healthcare. - Document prompt engineering methodologies, experiments, and outcomes for future reference. - Regularly report progress, challenges, and insights to stakeholders. Qualifications: - Bachelor’s or Master’s degree in Computer Science, Data Science, Computational Linguistics, or a related field. - Proven experience with prompt engineering and fine-tuning Large Language Models (e.g., OpenAI GPT, Claude, Llama) - Hands-on experience in developing and deploying NLP models, particularly in the healthcare domain, is a plus. - Proven experience in developing and deploying machine learning models. - Strong programming skills in Python and other relevant languages - Proficiency in Python and NLP libraries (e.g., Hugging Face, spaCy, NLTK). - Familiarity with APIs for interacting with LLMs and cloud platforms - Knowledge with Lang Chain or other following LLM system building framework such as LlamaIndex, AgentGPT, Flowise, Tensorflow, GPT3 by OpenAI and others - Background in Machine Learning Operations (MLOps) and Large Language Model Operations (LLMOps) - Understanding of healthcare terminology and workflows is highly desirable. - Strong problem-solving and analytical abilities. - Excellent communication skills and the ability to work in cross-functional teams. - Detail-oriented with a focus on delivering high-quality solutions. Location: Remote Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST) This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department. WRS Health is an equal opportunity employer.