Role Description At Numero, we build software for political campaigns and nonprofits. Our platform is an all-in-one system comprised of a donor CRM, broadcast email + texting tools, and payment processing pages that our clients rely on for their work every day. We’re hiring experienced engineers to help us scale and harden the data infrastructure that everything else at Numero runs on. This is a staff-level role for someone who wants to own our data infrastructure end to end. You'll own the direction for how we shard, query, observe, and automate our data systems, with the autonomy of a staff engineer to do it. Qualifications - Deep experience operating data infrastructure at scale (8+ years preferred). - Expert-level relational databases at scale (e.g., Postgres, MySQL). - Breadth across data stores (e.g., OpenSearch, MongoDB). - A query-optimization obsession. - An automation-first, DevOps mindset. - The judgment and influence of a staff engineer. - A pragmatic, incremental approach to change. - Excellent written and verbal communication and high EQ. - Located in the continental USA (ET, CT, MT, PT) and willing to travel 1-2x a year for company retreats and/or team offsites. Requirements - Improving our data ingestion + matching pipelines. - Scaling our Postgres (on PlanetScale). - Operating Postgres at scale. - Managing our environments + provider migrations. - Optimizing and automating with AI. Benefits - Base salary in the range of $200,000 - $240,000, plus equity. - Merit-based annual bonus that scales with company performance. - Flexible PTO (including 12 company holidays and 2 weeks of required PTO each year). - 401K Plan with employer match. - Medical, dental and vision coverage with HSA option; 50% coverage for dependents. - Paid Parental Leave for primary and secondary caregivers. - Your choice of premium tech setup – laptop, monitor, accessories, and headphones. - $1,000 for your work-from-home setup. - Annual company retreat and/or team offsites. - Professional development support. Process + Timeline - Intro Call: A ~45 minute call with our CTO to review your background + experience. - Technical Interview(s): A half day of interviews with engineers on the team. - Final Interview with Cofounders: A quick ~30 minute chat with our other two cofounders.

• Evaluate, select, and own Rally's CI/CD platform • Define and track DORA metrics to drive continuous improvement in delivery velocity • Build on-demand ephemeral preview environments for a large service footprint that can't run locally • Improve inner-loop developer workflows: build times, local tooling, and service scaffolding • Own Rally's full AWS stack (ECS/Fargate, Aurora PostgreSQL, MSK, DynamoDB) and mature our Terraform IaC • Maintain and evolve Rally's Datadog observability stack • Build automation tools and runbooks to reduce operational toil and accelerate incident recovery • Drive post-incident reviews and translate findings into systemic improvements that prevent recurrence

• Tune ClickHouse queries for performance and efficiency. • Administer ClickHouse settings, tables, and data structures (act as ClickHouse DBA). • Create and maintain data models and dashboards in Looker. • Implement and monitor data quality checks and validations. • Perform infrastructure work on Kafka, Zookeeper, ClickHouse, and the Kubernetes stack.

Role Description We are looking for an experienced and proactive Infrastructure Support Engineer to provide technical support and administration across our cloud and on-prem IT environments. This role combines infrastructure operations, technical support, and platform administration, delivering specialised technical assistance to our company employees, including quantitative researchers, developers, and business teams across the Americas (GMT-3 to GMT-6) or Asia-Pacific (GMT+7 to GMT+9) time zones. The ideal candidate will have hands-on experience with AWS infrastructure, enterprise platforms, and strong analytical and troubleshooting skills. The role requires excellent communication skills and the ability to support both technical and non-technical users in an international environment. - Handle and respond to employee support requests through corporate communication and ticketing platforms - Support, maintain, and troubleshoot cloud and on-premises infrastructure services, applications, and enterprise platforms - Manage user accounts, access permissions, system configurations, and related administrative tasks - Troubleshoot hardware, software, access, and basic connectivity issues including VPN, Wi-Fi, DNS, and related networking components - Monitor infrastructure health, performance, and availability - Conduct root cause analysis for recurring technical and infrastructure-related issues, and recommend improvements - Contribute to automation, integration, and process improvement initiatives - Maintain clear and accurate technical documentation, operational procedures, and user guides - Work closely with cross-functional teams to design solutions and implement system improvements and upgrades - Provide remote support for office and on-premises IT infrastructure, where applicable Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field - At least 5 years of experience in IT Support and Engineering roles, handling critical systems - Ability to collaborate across the Americas (GMT-3 to GMT-6) or Asia-Pacific (GMT+7 to GMT+9) time zones - Hands-on experience with Amazon Web Services (AWS) - Knowledge of Kubernetes and AWS EKS - Experience with ticketing systems such as Jira Service Management or ServiceNow - Scripting or automation experience using Bash or Python - Basic understanding of networking concepts and protocols, including DNS, VPN, TCP/IP, and Wi-Fi - Strong troubleshooting and analytical problem-solving skills with attention to detail - Experience with monitoring tools and troubleshooting methodologies - Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences - Professional proficiency in English - Ability to work independently and collaboratively in a fast-paced environment, managing diverse priorities - A strong desire for continuous learning and professional growth Requirements - ITIL v3 or ITIL v4 certification or practical knowledge (nice-to-have) - Experience with workflow automation and integrations using REST APIs and platforms such as Make.com, Zapier, n8n, or similar (nice-to-have) - Experience administering or supporting Oracle NetSuite (nice-to-have) - Experience administering or supporting Cisco Catalyst / Meraki wireless environments, including controllers, switches, and access points (nice-to-have) Benefits - Work on impactful challenges in a fast-paced environment with quick feedback loops - Collaborate with a highly skilled international team - Use modern technologies and cutting-edge hardware - Enjoy the flexibility of working remotely - Access our global offices whenever you need - Flexible working hours - Take advantage of 40 paid days off - Competitive compensation package