Support sales teams by providing technical solutions and presentations, build relationships with customers to align offerings with their needs, and facilitate communication to drive revenue growth through innovative architectures and solutions.

• Lead, coach, and develop a team of Solutions Engineers • Partner closely with Sales leadership to improve win rates • Establish and reinforce best practices across discovery, demos, and technical validation • Own the demo environment strategy • Stay hands-on with strategic and high-value deals • Collaborate with Product and Engineering to ensure customer feedback is reflected

• This position is contingent upon contract award • Support mission requirements for developing, integrating, and sustaining a scalable, federated data ecosystem • Enhance interoperability, governance, and mission-driven analytics for a DoD customer • Bridge operational gaps between DoD, IC, interagency, and international partners for real-time information sharing • Design, implement, and maintain geospatial data visualization solutions that integrate with cloud-based platforms • Develop operational dashboards leveraging GIS tools such as ESRI ArcGIS, QGIS, and open-source geospatial platforms • Optimize geospatial data layers for real-time analytics and information sharing • Oversee the integration of geospatial AI/ML models, ensuring accuracy with mission requirements • Provide the Geospatial Data & Dashboard Integration Report, detailing enhancements and user engagement metrics

• Architect end-to-end AWS-based solutions for Amazon Connect digital contact centers • Build custom chat widgets and agent desktops using Lambda, API Gateway, and modern front-end frameworks • Design event-driven, scalable cloud architectures following AWS Well-Architected principles • Implement GenAI solutions using Amazon Bedrock, SageMaker, and third-party/open-source LLMs • Integrate conversational intelligence into customer and agent workflows with AI/ML teams • Configure and manage IAM, VPCs, CloudWatch monitoring, logging, and security controls • Ensure compliance with enterprise security and governance standards • Integrate Amazon Connect with third-party CRMs and enterprise systems • Design streaming APIs, event-handling logic, and reporting APIs • Lead cross-functional engineering, DevOps, and product teams to deliver complex solutions • Align architectural strategy with business and customer experience goals