• Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics. • Translate high-level strategies into actionable plans and ensure alignment across departments and teams. • Monitor progress against strategic objectives and provide insights to adjust course as needed. • Facilitate strategic planning sessions and ensure outcomes are documented and tracked. • Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual planning cycles. • Develop and maintain governance frameworks to ensure accountability and transparency in decision-making. • Drive operational efficiency by identifying and resolving bottlenecks in processes and workflows. • Prepare executive-level reporting and dashboards to support data-driven decisions. • Lead cross-functional strategic programs from initiation through execution, ensuring delivery on time and within scope. • Develop program plans, manage resources, and mitigate risks to ensure successful outcomes. • Coordinate with internal and external stakeholders to align efforts and resolve issues. • Continuously improve program management practices and tools to enhance effectiveness. • Act as a thought partner to the executive team, providing strategic counsel and operational support. • Enable leaders to focus on high-impact priorities by managing communications, follow-ups, and delegated initiatives. • Support executive visibility and engagement through preparation of presentations, briefings, and stakeholder communications. • Foster a culture of collaboration, accountability, and continuous improvement across leadership teams

Title: Product Management Director-Bank Location: SAN ANTONIO Texas United States Type: Full-Time Job Description: Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicatedProduct Management Director-Bank,you will formulate product, pricing, and sales strategy recommendations based on analysis of profitability, competitiveness, and sales performance for a portfolio of bank products across their full lifecycle. Accountable for analyzing market trends and product performance for sustainable growth, profitability, member value, and regulatory compliance. Responsible for defining the business questions, providing insights to improve business performance, and execution of the vision, strategy, and product roadmap. Within the Everyday Banking Deepening & Retention team, this role focuses onStrategic Planning, Financials & Business Insights— owning the financial model, building the business case, designing the measurement framework, and translating portfolio performance into executive-ready insights that drive decisions. You will be the strategic backbone of the D&R initiative portfolio, ensuring every investment is sized, tracked, andoptimized. This role is remote eligible in the continental U.S. with occasional business travel. However, individualsresidingwithin a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. Whatyou'lldo: - Drives and evolves the product vision, strategy, and multi-year roadmap aligned to Bank priorities and member needs. - Interprets performance results to inform product or sales forecast and planning. - Leads product innovation while ensuring alignment with businessobjectives, risk appetite, and regulatory expectations. - Develops recommendations to launch new products and the evaluation and decision to buy/build or partner. - Acts as product SME on features and services and collaborates with business partners to provide recommendations. - Analyzes and evaluates product performance metrics to form recommendationsregardingmarket opportunities and product enhancements and leads efforts to expand or change existing product features. - Partners with Marketing to define go-to-market and value proposition strategy of the product/feature. - Provides supportregardingall aspects of Product Life Cycle. - Approves and provides support in developing,editingand distributing product communications. - Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed,implementedand managed in compliance with all applicable laws and regulations. - Ensures risks associated with business activities are effectivelyidentified, measured,monitored, and controlledin accordance withrisk and compliance policies and procedures. Strategic Planning, Financials & Business Insights (Team-Specific Focus) - Owns financial strategy and insights for the D&R portfolio — including forecasting, business case development, initiative sizing, benefit realization tracking, and ROI framing - Supports strategic roadmap development with portfolio-level analysis, initiative assessments, and executive-ready insights that connect work to outcomes - Develops andmaintainsthe KPI framework across Deepening & Retention initiatives — defining what success looks like and how it is measured - Designs and leads the learn agenda and test-and-learn strategy — building initiative measurement plans, interpreting results, and translating findings into go-forward decisions - Produces performance storytelling for senior leadership — translating complex data and trends into clear, compelling narratives that drive alignment and action What you have: - Bachelor’sdegree in business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experiencerequired) may be substituted in lieu of degree. - 8 years of relevant industry experience in Actuary, Underwriting, Marketing, Sales and Service, Finance/Accounting Operations or Financial Services. - 3 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance). - Experience telling storiesleveragingdata visualization tools (i.e.Tableau). - Experience creating product briefings and presenting to executive leadership. - Experienced in market research to create product roadmap, make product decisions and iterate rapidly. - Knowledge of applicable Banking-industry laws, regulations, risk, and compliance requirements. What sets you apart: - Financial modeling & business case development— You've owned thenumbers-builtforecasts, sized initiative benefits, developed ROI models, and tracked benefit realization against plan — translating investment asks into defensible, exec-ready financial narratives. - Strategic planning & portfolio-level analysis— You've supported or led multi-year roadmap development, synthesized portfolio insights across a complex initiative landscape, and connected individual workstreams to enterprise-level outcomes. - KPI framework & measurement strategy design— You've built measurement plans from scratch — defining success metrics, structuring test-and-learn agendas, and translating initiative results into strategic recommendations. - Performance storytelling for executive audiences— You turn data into decisions:synthesizing trends, surfacing insights, and producing executive-ready outputs that makecomplex performance landscapes easy to understand and act on. - Experience driving engagement, deepening, or retention strategy— Background in member/customer lifecycle management, engagement programs, or retention initiatives — particularly within deposit or credit card products at a top-tier financial institution. - Consulting or strategic advisory background— Experience at a top-tier consulting organization (e.g., McKinsey, Accenture, Deloitte) or in a COE/strategy role within financial services, with a demonstrated ability to structure ambiguous problems and drive to insight quickly. - Experience influencing across a matrixed, regulated enterprise— You've aligned stakeholders across Product, Finance, Analytics, Risk, and Marketing without direct authority —operatingeffectively in large, complex financial institutions. - US military experiencethrough military service or as a military spouse/domestic partner. - Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• responsible for leading and managing the performance of a team of Medical Science Liaisons (MSLs). • provides national field strategic leadership and appropriately leverages the MSL’s scientific and clinical expertise to ensure mutually agreeable and impactful interactions with Scientific and Clinical Experts (SEs/CEs). • build and maintain strong working relationships with internal and external business partners specific to the therapeutic area. • provide clarity of vision and expectation for MSL Team • coach performance and development of team members • foster personal accountability of team members aligned with performance expectations • recruit, hire, develop and promote top talent.

Title: Director Audience Insights, OptumRx - Remote Location: Remote United States Requisition number: 2363353 Job category: Marketing and Advertising Overtime status: Exempt Travel: No Job Description: Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Lead enterprise level strategic planning for Provider/B2C Audience insights, shaping the long term vision, performance frameworks, and roadmap needed to guide consumer growth, experience, and brand strategy - Cultivate high impact, cross functional partnerships across Marketing, Product, Analytics, Experience, and Operations to ensure provider and consumer insight needs are anticipated, prioritized, and fully integrated into decision making - Oversee governance and prioritization of major insight initiatives, balancing investment, resource allocation, and business impact to drive provider and consumer value and market differentiation - Lead development of all B2C/Provider Value Propositions and Narratives for the business - Drive insight led strategies that inform acquisition, engagement, retention, and overall provider and consumer experience transformation, ensuring alignment with broader business and revenue goals - Lead and mentor teams executing complex research and analytics programs, ensuring outputs are rigorous, actionable, and connected to strategic imperatives - Proactively identify emerging provider and consumer issues and opportunities, applying advanced analytical reasoning to assess trends, diagnose performance drivers, and recommend solutions - Serve as the executive steward for insight storytelling, leading business reviews, synthesizing complex findings for senior leaders, and elevating insights into strategic recommendations - Build and maintain enterprise reporting frameworks (monthly/quarterly/annual) that deliver clear visibility into provider and consumer behavior, performance trends, and marketing effectiveness - Monitor progress against strategic plans, providing direction, course correction recommendations, and optimization guidance grounded in data driven understanding of provider and consumer needs and business outcomes You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 10+ years of experience in Provider/B2C marketing, provider/consumer insights, or audience strategy, ideally in healthcare, financial services, consumer technology, or other complex industries - Deep familiarity with provider/consumer performance metrics such as NPS, satisfaction KPIs, engagement metrics, and marketing effectiveness measures - Demonstrated success leading large scale provider/consumer insights, audience strategy, or experience transformation initiatives at the enterprise level - Proven skilled at creating clear, compelling reports and presentations that elevate insights into actionable business strategy - Proven solid strategic planning and cross functional leadership skills, with the ability to influence, align, and drive action across diverse stakeholder groups - Proven advanced analytical and critical thinking capabilities, with demonstrated ability to translate complex data into clear direction, strategic recommendations, and executive ready narratives - Proven excellent communication, storytelling, and stakeholder engagement skills, including experience briefing senior executives and shaping enterprise decision making - Proven organized and able to lead multiple concurrent initiatives, set priorities, and deliver high quality outcomes in fast paced and dynamic environments Preferred Qualifications: - Proven ability to lead through ambiguity, navigate organizational complexity, and drive large scale change without direct authority - Proven solid business acumen, including experience setting and achieving measurable goals, evaluating ROI, and connecting insights to financial and enterprise outcomes - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.