• Ensure Atlassian administration and development work is managed and implemented in a controlled and timely manner. • Enable the integrations between multiple Atlassian products and third-party tools.

• Own and scale critical backend systems — including data sync pipelines, search APIs, email/SMS delivery, and workflow automation — with a focus on reliability and operational excellence. • Drive platform-level projects that unlock new product capabilities: activity feeds, custom objects, rate limiting, tenant isolation, and data enrichment integrations. • Collaborate closely with product engineers to identify and eliminate platform bottlenecks, improving the velocity and reliability of feature development across the team. • Participate in the shared platform on-call rotation and lead post-incident reviews, improving system observability and resilience over time. • Help shape the backend foundation for Rally's agentic platform — ensuring our core systems can support AI agents running research workflows at scale. • Influence architectural decisions and establish engineering standards across the backend stack. • Mentor engineers through code reviews, technical design discussions, and day-to-day pairing as the team grows.

Sr. Associate, Client Reporting Platform Enablement Location: Remote (United States) Description Lido Advisors is seeking a Sr. Associate, Client Reporting Platform Enablement to join the Client Reporting team within the Operations department. This role will support the continued evolution of our reporting platform, Addepar, by partnering closely with the Technical Product Owner to design, document, test, and roll out enhancements. This is an ideal opportunity for someone who enjoys working at the intersection of technology, operations, and client experience. This person would be responsible for translating business needs into scalable platform solutions. Responsibilities - Collaborate with the Technical Product Owner to support the development and implementation of platform enhancements within Addepar - Gather, document, and refine business and technical requirements for new features and improvements - Create clear and comprehensive requirements documentation, user stories, and process flows - Develop training materials and user guides to support adoption across internal teams - Assist with QA testing, including test case creation, execution, and validation of enhancements prior to release - Support release management and rollout efforts, ensuring smooth deployment and minimal disruption to users - Act as a liaison between business stakeholders, operations, and technology teams - Continuously identify opportunities to improve platform functionality, efficiency, and user experience Requirements - 3-5 years of experience administering or working within Addepar and/or product management, platform enablement, or business analysis - Experience with QA/testing methodologies, including test case creation and execution - Familiarity with wealth management, financial services, or RIA environments - Strong communication skills, with the ability to translate technical concepts into clear, user-friendly language - Technical - Highly organized with strong attention to detail and documentation skills - Ability to manage multiple priorities in a fast-paced environment - Collaborative mindset with strong stakeholder management skills What Success Looks Like - Seamless rollout of platform enhancements with high user adoption - Clear, actionable documentation that improves cross-team alignment - Strong partnership with stakeholders across Operations, Technology, and Client Relationship Management - Continuous improvement in reporting capabilities and user experience

Role Description We are hiring a Senior Product Owner to own the platform and integrations surface of our CAD, RMS, and JMS portfolio, with particular emphasis on National Incident-Based Reporting System (NIBRS) compliance. This role is cross-cutting: rather than owning a single application, you will be responsible for the shared capabilities that connect our products to one another, to state and national law enforcement networks, to state-level incident-reporting programs, to the FBI's NIBRS submission requirements, and to the broader public safety ecosystem. You will operate as a senior individual contributor reporting to the Director of Product Management. You will own the backlog for your area end to end, partner directly with engineering, UX, sales, implementation, and customer agencies, and contribute materially to the roadmap and competitive positioning of the division's portfolio. Key Responsibilities - Backlog Ownership & Agile Delivery - Own the backlog for platform and integration capabilities across CAD, RMS, and JMS. - Write clear, testable user stories and acceptance criteria grounded in officer, dispatcher, and corrections workflows. - Lead Agile ceremonies for your teams. - Make trade-off decisions in the moment and communicate those decisions clearly to stakeholders. - Track and communicate delivery against committed dates. - NIBRS & Incident Reporting Compliance - Own NIBRS as a product surface. - Maintain deep working knowledge of the FBI UCR Program's NIBRS specification. - Own state-level incident reporting requirements alongside federal NIBRS. - Partner with state UCR/SIBRS program offices as needed. - Support agency-level NIBRS certification. - Anticipate the roadmap by tracking FBI CJIS Division communications. - Customer & Agency Discovery - Conduct discovery directly with law enforcement, dispatch, and corrections customers. - Translate operational realities into product requirements. - Build a durable feedback loop with implementation, support, and customer success. - Launch Readiness & Customer Rollout - Own feature-flag strategy for your area. - Define launch readiness for each customer-visible capability. - Own the external rollout narrative in partnership with marketing, customer success, and sales. - Partner with sales and pre-sales to support deals. - AI-Assisted Product Development - Use AI tooling fluently as part of your day-to-day product work. - Shorten the discovery-to-validation loop by building lightweight POCs. - Apply judgment when using AI. - Competitive Analysis & Roadmap Input - Maintain current intelligence on competing platforms. - Contribute to portfolio strategy on packaging, pricing inputs, and differentiation. Qualifications - 5+ years of product ownership or product management experience in B2B SaaS. - Working knowledge of NIBRS and at least one state-level incident-reporting program. - Demonstrated ownership of a backlog across multiple release cycles. - Hands-on fluency with AI tools for product work. - Strong written and verbal communication skills. - Comfort operating in a hybrid Agile environment. - Willingness and ability to travel occasionally (approximately 5-10%). - Ability to pass a background check sufficient to work with CJIS-regulated data. Strongly Preferred Qualifications - Deep NIBRS and state-program experience. - CI/CD and continuous delivery experience. - CJIS / FedRAMP / StateRAMP / GovRAMP experience. - Integrations and API product experience. - Legacy-to-SaaS migration experience. - UX partnership sensibility. Success Metrics - First 12 Months - First 90 days: Developed a working understanding of the CAD, RMS, and JMS portfolios. - 6 months: Delivered at least one meaningful platform or integration release. - 12 months: Recognized across the division as the authoritative owner of the platform, integrations, and NIBRS compliance surface. Benefits - A senior seat at the table in a division undergoing active strategic investment. - Work that matters: the software you own will be used by officers, dispatchers, and corrections staff. - A defined Product Owner career track with growth in scope, influence, and compensation over time. - Competitive base salary, performance-based incentive compensation, comprehensive benefits, and remote-first flexibility.