The Modern User Research CRM — automate outreach, scheduling, incentives, and participant management.
Senior Platform Engineer
Location
United States
Posted
11 days ago
Salary
$185K - $210K / year
Seniority
Senior
Job Description
Senior Platform Engineer
Rally UXR
• Own and scale critical backend systems — including data sync pipelines, search APIs, email/SMS delivery, and workflow automation — with a focus on reliability and operational excellence. • Drive platform-level projects that unlock new product capabilities: activity feeds, custom objects, rate limiting, tenant isolation, and data enrichment integrations. • Collaborate closely with product engineers to identify and eliminate platform bottlenecks, improving the velocity and reliability of feature development across the team. • Participate in the shared platform on-call rotation and lead post-incident reviews, improving system observability and resilience over time. • Help shape the backend foundation for Rally's agentic platform — ensuring our core systems can support AI agents running research workflows at scale. • Influence architectural decisions and establish engineering standards across the backend stack. • Mentor engineers through code reviews, technical design discussions, and day-to-day pairing as the team grows.
Job Requirements
- 6+ years of experience building and operating complex backend systems in production, ideally at a startup or high-ownership environment.
- Strong TypeScript/Node.js fundamentals with hands-on experience in a fully TypeScript codebase.
- Deep experience with AWS managed services (ECS/Fargate, RDS/Aurora, MSK) and modern cloud-native architecture patterns.
- Experience with event-driven systems and streaming infrastructure (Kafka or equivalent).
- Proven track record of owning significant technical areas end-to-end — from design through implementation, rollout, and ongoing operation.
- Strong understanding of observability (metrics, logs, traces) and comfort with on-call responsibilities and production incident response.
- Excellent communication skills and a collaborative mindset — excited to partner with product, design, and go-to-market teams, not just other engineers.
Benefits
- Competitive compensation and meaningful equity
- Flexible / unlimited PTO policy
- Medical, dental, and vision insurance
- Parental Leave
- 401(k) retirement plan
- Home office set-up support
- Monthly remote work stipend
- Quarterly in-person team or company gatherings
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