• Develop, maintain, and govern a centralized IT documentation repository covering infrastructure systems, network topology, server configurations, and asset inventories. • Create and update standard operating procedures (SOPs), runbooks, technical guides, and architecture diagrams for all IT infrastructure components. • Establish and enforce documentation standards, templates, and version control practices across the IT team. • Conduct periodic reviews and audits of existing documentation to ensure accuracy, relevance, and compliance with organizational and regulatory requirements. • Manage document lifecycle processes including creation, approval, revision, and archival. • Assist in the installation, configuration, and maintenance of servers, networking equipment, storage systems, and related infrastructure. • Document change management activities, including system upgrades, patching schedules, and infrastructure modifications. • Support incident management processes by maintaining accurate records of incidents, root cause analyses (RCA), and resolution steps. • Collaborate with cross-functional IT teams to capture and translate technical knowledge into clear, structured documentation. • Ensure IT documentation aligns with ITIL frameworks, ISO 27001, or other relevant standards adopted by the organization. • Support internal and external audits by preparing and presenting accurate, up-to-date documentation packages. • Identify documentation gaps and proactively develop materials to address operational and compliance risks. • Liaise with system administrators, network engineers, security teams, and business units to gather technical information for documentation purposes. • Provide guidance and training to IT staff on documentation tools, standards, and best practices. • Prepare reports and dashboards on documentation coverage and status for IT management review.

• Design, implement, and optimize data pipelines for observability and security platforms • Manage Cribl Stream / Edge deployments, enabling efficient log routing, transformation, and cost optimization • Provide 24x7 operational support for Cribl Stream infrastructure and data pipelines (24x7 on-call rotation every 6th week) • Monitor, troubleshoot, and resolve data ingestion, routing, and transformation issues • Maintain runbooks, SOPs, and documentation for operational processes • Support on-call rotations and escalation processes

Role Description We’re looking for an AWS Cloud Infrastructure Engineer to help support, improve, and evolve our cloud infrastructure and DevOps practices. You’ll work closely with developers, digital teams, and IT colleagues to ensure our systems are secure, scalable, resilient, and cost-effective. The role covers a broad mix of infrastructure engineering, automation, monitoring, troubleshooting, and platform improvement work. - Building, managing, and optimising AWS infrastructure - Supporting cloud reliability, scalability, security, and performance - Automating infrastructure using Infrastructure as Code and helping drive our transition towards a fully IaC-managed environment - Supporting DevOps workflows across development and production environments - Monitoring systems, troubleshooting issues, and supporting incident resolution - Improving backup, recovery, resilience, and high-availability approaches - Supporting infrastructure security and data protection requirements - Working with development teams to improve deployment and operational processes - Contributing to technical planning and continuous improvement initiatives - Helping improve observability, automation, and operational maturity across the platform Qualifications - Managing AWS environments and core services such as EC2, RDS, S3, IAM, and CloudWatch - Infrastructure as Code tools such as Terraform or CloudFormation - Cloud networking, monitoring, and security practices - Linux administration and scripting - Containers and container platforms such as Docker or ECS - CI/CD pipelines and deployment automation - Troubleshooting production infrastructure and supporting operational environments - Working within DevOps or Site Reliability Engineering environments - Experience with healthcare systems, sensitive/confidential data, or compliance-focused environments would be useful, but isn’t essential - AWS certifications are welcome, but practical experience and learning are valued just as highly Requirements - Strong fundamentals, curiosity, and a willingness to learn - Collaborative and enjoy supporting others - Care about building secure and reliable systems - Like understanding how systems fit together end-to-end - Enjoy improving and automating processes - Calm and methodical when solving problems - Balance pragmatism with long-term improvement - Comfortable saying “I don’t know, let me check” - Enjoy learning and working across a broad technical landscape Benefits - Flexible and remote-friendly working - Opportunities to learn and grow across cloud infrastructure and DevOps practices - A supportive and collaborative engineering culture - The chance to work on systems that directly support frontline healthcare and social care services - Meaningful technical work with real-world impact Additional Information In carrying out the role, the successful candidate will work flexibly across operational sites as required and contribute to maintaining safe systems of work and environments. The role holder will participate in training, appraisals, and continuous professional development, while keeping up to date with developments in cloud infrastructure, DevOps practices, and cybersecurity. Direct applications only; we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time): CGL points 42 to 46 (£46,683.60 - £51,101.95) Closing Date: 7/6/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Stephen Steele | stephen.steele@cgl.org.uk | 01273 113239 This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.

Role Description At Numero, we build software for political campaigns and nonprofits. Our platform is an all-in-one system comprised of a donor CRM, broadcast email + texting tools, and payment processing pages that our clients rely on for their work every day. We’re hiring experienced engineers to help us scale and harden the data infrastructure that everything else at Numero runs on. This is a staff-level role for someone who wants to own our data infrastructure end to end. You'll own the direction for how we shard, query, observe, and automate our data systems, with the autonomy of a staff engineer to do it. Qualifications - Deep experience operating data infrastructure at scale (8+ years preferred). - Expert-level relational databases at scale (e.g., Postgres, MySQL). - Breadth across data stores (e.g., OpenSearch, MongoDB). - A query-optimization obsession. - An automation-first, DevOps mindset. - The judgment and influence of a staff engineer. - A pragmatic, incremental approach to change. - Excellent written and verbal communication and high EQ. - Located in the continental USA (ET, CT, MT, PT) and willing to travel 1-2x a year for company retreats and/or team offsites. Requirements - Improving our data ingestion + matching pipelines. - Scaling our Postgres (on PlanetScale). - Operating Postgres at scale. - Managing our environments + provider migrations. - Optimizing and automating with AI. Benefits - Base salary in the range of $200,000 - $240,000, plus equity. - Merit-based annual bonus that scales with company performance. - Flexible PTO (including 12 company holidays and 2 weeks of required PTO each year). - 401K Plan with employer match. - Medical, dental and vision coverage with HSA option; 50% coverage for dependents. - Paid Parental Leave for primary and secondary caregivers. - Your choice of premium tech setup – laptop, monitor, accessories, and headphones. - $1,000 for your work-from-home setup. - Annual company retreat and/or team offsites. - Professional development support. Process + Timeline - Intro Call: A ~45 minute call with our CTO to review your background + experience. - Technical Interview(s): A half day of interviews with engineers on the team. - Final Interview with Cofounders: A quick ~30 minute chat with our other two cofounders.