Role Description A great ISV Sales Development Representative is a relationship builder, problem solver, and self-starter who thrives in a high-energy, sales-driven environment. In this role, you will play a critical part in expanding our partner ecosystem by identifying, engaging, and recruiting independent software vendors (ISVs) to partner with our organization. You’ll be on the front lines of our growth strategy—creating opportunities, starting meaningful conversations, and helping software companies unlock modern payment acceptance solutions. As an entry-level seller, you will receive hands-on training, coaching, and exposure to industry-leading payments technology backed by the financial scale and stability of a top organization in the payments space. Key Responsibilities - Own top-of-funnel partner recruiting, with a primary focus on identifying and engaging potential ISV partners. - Conduct high-volume outbound outreach, including phone calls, emails, and social touches, to generate interest and qualify prospects. - Research and identify software companies that can benefit from our payment acceptance tools and partnership model. - Educate prospective partners on our value proposition and schedule qualified meetings for senior sales representatives. - Maintain accurate activity and pipeline tracking in CRM systems. - Collaborate closely with Sales, Partnerships, and Marketing teams to refine outreach strategies and messaging. - Develop a strong foundational understanding of the payments and fintech ecosystem (training provided). Qualifications - Bachelor’s degree required. - 0–2 years of sales, business development, or customer-facing experience (entry-level candidates welcome). - Strong work ethic, coachability, and desire to build a career in sales or partnerships. - Comfortable with high-volume outbound emails and phone calls. - Excellent written and verbal communication skills. - Highly organized with the ability to manage time, priorities, and follow-up in a fast-paced environment. Preferred (Not Required) Qualifications - Exposure to sales, business development, or lead generation roles (internships included). - Experience working with or selling to software companies, ISVs, or technology platforms. - Familiarity with payments, fintech, SaaS, or financial services is a plus—but not required. - CRM experience (Salesforce or similar) is helpful but not mandatory. Salary Range $39,600.00 - $92,400.00 These pay ranges apply to employees in Colorado, Hawaii, Illinois, Nevada, Rhode Island and Washington. Pay ranges for employees in other states may differ. For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan. Our Commitment to Equal Opportunity Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Warning about Fake Job Posts Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Role Description As a Sales Development Specialist, you will contribute to sales growth by partnering with Shaw Contract Account Executives to advance their sales strategies by: - Connecting them with key players within targeted accounts. - Providing information to act strategically. - Enabling the account executive to increase customer facing time. This person should display a positive attitude and project a willingness to help, while consistently providing accurate information to our customers. As you develop in your role, you will be expected to: - Possess a thorough understanding of product knowledge, selling strategies, and customer service for your assigned geographic territory in the Southeast. - Find and generate business intelligence to qualify accounts, contacts, and projects to grow your territory sales. - Call on active projects and lower accounts based on AE's direction and selling strategy. Please note this is a fully remote position. Qualifications - High School education or equivalent. - 2+ years sales support experience. - Support up to 20 account executives at one time. - Located in Southeast United States. Requirements - CRM experience (Salesforce preferred). - Data/reporting tools (Excel, Tableau exposure). Benefits - Medical, dental, and vision insurance. - Life insurance and disability coverage. - Tuition reimbursement. - Employee assistance program. - Health savings account. - Paid Time Off. - Parental Leave. - 401K and Retirement Plans. - Product discounts for employees. - Adoption assistance. - Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations).

• Outbound Prospecting: Proactively engage with prospects via phone, email, and social channels to gather intelligence and generate interest in our offerings. • Lead Generation: Identify and qualify leads through cold calling, online research, and use of internal databases and tools. • Market Research: Collect and analyze competitive intelligence, industry trends, and customer needs to inform sales strategy. • Data Analysis: Use tools like Salesforce, LinkedIn, and other platforms to track activity, record insights, and prioritize outreach. • Insight Capture: Extract value from every conversation by asking the right questions and documenting findings that support sales pipeline growth. • Territory Management: Own a specific geographic or market segment and be accountable for driving intelligence and pre-sales activity in that region. • Cross-functional Collaboration: Partner with Sales, Marketing, and Product teams to ensure lead quality, market alignment, and seamless handoffs. • Social Selling: Leverage social media and digital platforms to engage with prospects and promote thought leadership.

• Execute outbound prospecting through cold calls, emails, and social outreach. • Qualify prospects by understanding their needs, challenges, and buying intent. • Schedule qualified meetings for Account Executives. • Maintain accurate records of outreach and lead activity in the CRM. • Meet or exceed activity and performance targets (calls, conversations, meetings booked). • Research target accounts and contacts to personalize outreach. • Collaborate with sales leadership to refine messaging and outreach strategies.