• Lead, mentor, and coach the software engineering team to achieve high performance and professional growth. • Own delivery planning, sprint execution, and release management, ensuring timely and high-quality software releases. • Collaborate with Product and stakeholders to define the roadmap and translate requirements into actionable plans. • Drive architecture decisions, enforce code quality standards, and champion engineering best practices. • Oversee production reliability, incident response, and continuous improvement of operational processes. • Contribute hands-on to backend and frontend codebases, with a focus on AWS architecture and integrations.

• Deliver principal goals in volume, share, and sales fundamentals (Merchandising, Assortment, Pricing, Shelving) for assigned customers at the lowest possible cost. • Maximize company revenue through brokerage, commissions, and bonuses while overseeing manufacturer expenditures and operating within budget. • Develop and sell strategic Customer Business Plans. Align cross-functional teams—including Sales, Marketing, Technology, and Retail—to execute in-store presence and business objectives. • Serve as the primary contact for principal-specific issues. Build and maintain strong relationships with customers, principals, and trade partners. Represent the company professionally in industry forums and committees. • Identify and pursue new business opportunities. Demonstrate pioneering skills to expand principal portfolios and drive volume growth. • Manage trade-marketing funds in accordance with company and principal policies. Minimize sales-related deductions and ensure financial accountability. • Coordinate communication between General Managers, principals, and Account Managers. Partner with Retail Sales Managers on major initiatives such as product launches and promotional drives. • Monitor market pricing and competitive activity. Provide timely feedback and insights to principals and internal teams to refine strategies. • Utilize advanced tools (Excel, PowerPoint, RW3, IRI Analyzer) to develop conceptual presentations and improve business outcomes. Demonstrate strong analytical and Category Management skills. • Mentor Business Managers, Account Managers, and Retail Selling Organization members. Share learnings and best practices to build organizational capacity. • Provide actionable feedback to General Managers and principals. Proactively manage personal development and stay current on industry trends and initiatives.

Role Description This is a remote position requiring candidates to be located in the Charlotte, NC or Atlanta, GA metro area. - Qualify prospective insurance agencies, ensuring they will act as collaborative partners that confidently and profitably exceed production requirements. - Drive appointment process of qualified agencies, minimizing contracting and setup time while accelerating path to production. - Onboard and develop new agency partner relationships, leading agency onboardings and extending to existing producer trainings. - Conduct business reviews with agency Principals, identifying opportunities to improve efficiency and profitability while driving enhanced growth. - Troubleshoot and resolve partner issues of both technical and transactional nature. - Solicit feedback from Producers as to how our technology platform and insurance coverages can better meet their needs, and work with our Product team to make those enhancements a reality. - Parlay Producer relationships and value-adds into additional sales opportunities. - Earn variable sales compensation for meeting and exceeding growth, customer satisfaction, and other quantifiable targets. - Make an incredible impact in advancing the state of the $22B habitational insurance industry! Qualifications - 2-5 years of experience in a full cycle or post-sale support capacity partnering with customers of insurance or B2B SaaS products. - Demonstrated excellence supporting customers through the full digital B2B product journey (implementation, product education, technical support, billing, etc.). - Knack for disqualifying misaligned prospective partners while prioritizing efforts on new partners that will maximize growth. - Aptitude to resolve customer issues of both technical and transactional nature. - Ability to thrive in a startup environment - effectively adapting to changes, collaborative problem solving, excellent follow-through and collaboration, positive can-do attitude. - Demonstrated intellectual curiosity - eager to learn constantly, bring authentic self to work and ready to embrace diverse ways of thinking and working. - Experience in or knowledge of the insurance industry experience, particularly working with agents/brokers of commercial Property & Casualty and Habitational insurance product offerings is helpful, but not required. - Must live in either Charlotte, NC or Atlanta, GA areas and be able to work remotely. - Travel up to 25% of the time. Benefits - Salary range: $70,000 - $80,000 and Variable: $18,000 - $40,000. - ISO stock options. - Medical, dental, and vision coverage for you and your dependents. - HSA with company contributions. - 401(k) with employer match. - Flexible time off. - 10 company-paid holidays. - Paid family leave.

• The Student Success Pathways Manager is responsible for designing and executing scalable, high-impact national initiatives that accelerate graduate employment outcomes across all campuses. • Design and implement a national relocation program that enables graduates to pursue employment opportunities across state lines • Identify high-demand labor markets and align graduate supply to employer needs in those regions • Establish relocation support models (stipends, housing support, employer-sponsored options, or donor-funded programs) • Partner with the Partnerships team to align employers with relocation-ready talent pipelines • Track relocation-driven placements and continuously optimize program effectiveness • Define eligibility criteria and readiness standards for students participating in relocation opportunities • Build and lead a national alumni engagement strategy focused on employment outcomes—not passive engagement • Develop systems to re-engage inactive graduates (MIA populations) and convert them into active job seekers • Create alumni-driven hiring channels, including referral pipelines and peer-to-peer placement support • Partner with campuses and central teams to integrate alumni into ongoing placement efforts • Measure and report on alumni-driven placement impact • Identify and engage alumni in hiring or leadership positions to create direct employer pipelines • Design and launch national apprenticeship or structured hiring programs aligned to employer needs • Partner with employers to create entry-level pipelines that mirror successful models (e.g., teaching assistant-style programs)