Quest Diagnostics

Role Description As a Billing Rep, you will work by phone or correspondence to gather information and generate accurate billing statements to our customers for their insurance premiums. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (8:30am - 5:00pm) CST. It may be necessary, given the business need, to work occasional overtime. Pay range: $17.20 - $24 / hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Qualifications - Relevant skills and training - Experience in billing or related field - Education and certifications as applicable Requirements - Flexibility to work any of the 8-hour shift schedules during normal business hours - Ability to work occasional overtime as needed Benefits - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness® - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - And so much more!

Role Description The Senior Marketing Manager is responsible for coordination and hands-on development of SFMC Marketing transactional, lifecycle, and promotional marketing campaigns to support business goals in customer acquisition, loyalty, and retention. - Responsible for SFMC design and development of: - AMPscript - SSJS - SQL - APIs - Automation - Journeys - Personalized email templates - Data driven proficiency - SMS - CloudPages This is a remote opportunity. Requirements - Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. - These decisions often have serious consequences and require sensitivity, tact, and a clear dedication to service. - It’s about providing clarity and hope. Company Description - Quest Diagnostics honors our service members and encourages veterans to apply. - While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. - Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. - Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Role Description This position is in our Bioinformatics Solutions Engineering group, part of the Research and Development organization, in the Molecular Genomics & Oncology unit. The team supports genetic/genomic testing in a highly regulated CAP/CLIA laboratory environment primarily using short and long-read sequencing as the basis of evidence. The right candidate will know how to balance innovation, standards, and quality with a practical understanding of when each is appropriate. The Bioinformatics Solutions Engineering group is a cross-functional unit focusing on: - End-to-end design - Development - Documentation - Validation - Launching of new high-quality diagnostic tests and services for the benefit of our patients This professional will work in a remote capacity. Preference is given to candidates near the following facilities: - Marlborough, MA - Addison, TX - Secaucus, NJ Benefits - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness® - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - And so much more! Company Description At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast-moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people. Quest Diagnostics Specialty Genetics products provide specific answers that clinicians need to deliver the appropriate diagnostic and prognostic care to their patients. You will work for the world leader in the industry, with a career where you will have the opportunity to collaborate and affect change while expanding your leadership skills and technical knowledge. You can make a real impact in a market that is growing and developing.

Role Description The primary purpose of this position is to complete life insurance medical and financial interviews via telephone through outbound calls for multiple client companies. Schedule: Monday to Friday, 8:00AM – 4:30PM Central, with rotational weekends. Pay range: $17/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Qualifications - Relevant skills and training - Experience in life insurance or related fields - Education background related to the role - Certifications obtained (if applicable) Requirements - Ability to conduct interviews via telephone - Strong communication skills - Ability to work Monday to Friday, 8:00AM – 4:30PM Central - Willingness to work rotational weekends Benefits - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness® - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - And so much more!

Role Description Data Entry Clerk - Billing II - Monday to Friday, Between 6:30AM – 3:30PM Eastern Pay range: $17.20+/hr Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Qualifications - Relevant skills and training - Experience in data entry or related field - Education qualifications as applicable - Certifications obtained where applicable Requirements - Ability to work Monday to Friday, Between 6:30AM – 3:30PM Eastern Benefits - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness® - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - And so much more!

Role Description The individual will be responsible for telecom billing for specialty Telecom services which include: - Cellular services - Data and voice services This will include: - Processing bills in a timely fashion - Reviewing month-to-month changes - Providing insight - Developing a strong governance to manage telecom spend - Consolidating the monthly telecom bills - Managing using our TEM (Telecom Expense Management) tool - Developing a process to order/cancel services on a regular basis - Accessing the carrier portals and understanding the monthly spend - Developing a standard enterprise process and communicating the change to the Enterprise - Publishing monthly metrics - Optimizing the spend - Providing insight to our management team on a regular basis - Auditing the bills for accuracy - Managing the overall Accounts Receivables The Telecom Billing Analyst (Sr.) will manage telecom billing for specialty services, including: - Utilizing our current TEM (Telecom Expense Management) tool to manage the inventory and pay the invoices in a timely fashion - Providing guidance to the functional areas of Quest during the month end close - Providing insight to the Management team - Building relationships with Finance, TechOps, Field IT, Carriers, Commercial, and Logistics departments - Building and maintaining a new process to order/disconnect services - Having a strong cellular background and the ability to manage a large telecom spend Qualifications - Strong communication skills - Ability to build relationships across various departments - Strong cellular background - Experience managing telecom spend Requirements - Experience with Telecom Expense Management (TEM) tools - Ability to audit bills for accuracy - Experience in managing Accounts Receivables Benefits - Encouragement for veterans to apply Company Description Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Role Description We are seeking a Health Systems Marketing Manager to act as a primary content creator and inbound strategist for our commercial growth initiatives. This is a pivotal role for a marketer who excels at the intersection of creative storytelling and technical inbound execution. - Responsible for building and executing Quest’s Health System-focused inbound and always-on content engagement programs. - Translate strategic direction into structured, persona-driven programs that engage key stakeholders—from C-suite executives to lab directors—across priority accounts. - Expected to bring forward ideas, identify opportunities for improvement, and continuously strengthen how inbound and always-on programs drive engagement and support business goals. This is a remote/near-site opportunity. Qualifications - Experience in health systems marketing. - Strong storytelling and content creation skills. - Ability to engage with diverse stakeholders. Requirements - Proven track record in inbound marketing strategies. - Strong analytical and strategic thinking skills. - Ability to work independently and collaboratively. Benefits - Remote work flexibility. - Support for veterans and service members. Company Description Quest Diagnostics is a leading provider of diagnostic testing, information, and services that help patients and physicians make informed healthcare decisions.

Role Description The Senior Manager supports Payer Access & Reimbursement activities as a member of a cross-functional team, oriented to Medical Affairs (MA) activities related to medical access, evidence generation, value proposition creation, and coverage in policy, all of which impact the reimbursement of Quest’s portfolio of tests. This individual proactively brings expertise in the reimbursement of laboratory medicine to build and execute key strategic initiatives and decision points. - Instrumental in the coordination of activities related to external engagement with health plans, specialty societies, coalitions, and others. - Enhances coverage and reimbursement or improves the reputation of Quest Diagnostics with the professional and payer communities. - Possesses strong leadership, problem solving, and presentation capabilities to facilitate the decision-making process. - Mitigates risk for the organization. This is a Remote opportunity. Pay Range: $130,000 - $155,000/ year, 15% Annual Incentive Plan/Bonus Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits - Medical/Prescription Drugs - Dental - Vision - Flexible Spending Accounts (FSAs) - Supplemental Health Plans - 401(k) Plan – Company match dollar-for-dollar up to 5% - Employee Stock Purchase Plan (ESPP) - Supplemental Life Insurance - Dependent Life Insurance - Short- and Long-Term Disability buy-up - Blueprint for Wellness - Emotional Well-Being Resources - Educational Assistance Equal Opportunity Employer Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Role Description The Director, Privacy Operations and Governance will have a leadership role in managing Quest Diagnostics’ privacy operations, governance and risk mitigation activities, domestically and internationally. The role will collaborate closely with a broad range of business partners as well as members of the Privacy Office, Compliance, and IT, to effectively manage privacy risk and ensure compliance with applicable privacy laws, U.S. and international. This is a hands-on role with responsibilities including: - Performance and maintenance of privacy impact assessments - Data protection impact assessments - Data mapping activities - Responding to client and other third party due-diligence requests This is a remote-based position. Qualifications - Broad working knowledge of U.S. and international privacy laws, regulations, including HIPAA, HITECH, state privacy laws, and GDPR - Experience with international privacy and security standards, including NIST and ISO frameworks - Demonstrated experience with a privacy program in a multinational corporate setting, preferably in the healthcare or life sciences sector Requirements - Leadership role in managing privacy operations - Collaboration with business partners and Privacy Office - Hands-on role with privacy assessments and compliance Benefits - Remote-based position - Encouragement for veterans to apply Company Description Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Role Description Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include: - Voice - Mail - Email - Chat - AI related inquiries Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness® - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Company Description Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.