Quest Diagnostics

Role Description The primary purpose of this position is to complete life insurance medical and financial interviews via telephone through outbound calls for multiple client companies. Schedule: Monday to Friday, 10:00AM to 7:00PM Central with rotational weekends. Pay: $18.60 Bilingual. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Qualifications - Bilingual preferred. - Relevant skills and training. - Experience in insurance or related fields. - Education and certifications as applicable. Requirements - Ability to conduct interviews via telephone. - Strong communication skills. - Ability to work in a fast-paced environment. Benefits - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours. - Best-in-class well-being programs. - Annual, no-cost health assessment program Blueprint for Wellness®. - healthyMINDS mental health program. - Vacation and Health/Flex Time. - 6 Holidays plus 1 "MyDay" off. - FinFit financial coaching and services. - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service. - Employee stock purchase plan. - Life and disability insurance, plus buy-up option. - Flexible Spending Accounts. - Annual incentive plans. - Matching gifts program. - Education assistance through MyQuest for Education. - Career advancement opportunities. - And so much more!

Title: Customer Care Representative I Location: Tampa United States Job Description: Customer Care Representative I - Tampa, FL Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc. Start date: June 29th Training Location: Must be able to attend training ONSITE at 4225 E Fowler Ave Tampa, FL Training Schedule: Monday to Friday, 8:00AM to 5:00PM Eastern (Tentative), 4 weeks Work Schedule: Remote, Tuesday to Saturday OR Sunday to Thursday, 8-hour shift, between the hours of 9:00 AM to 8:30 PM Eastern (Tentative) Pay Range: $17.20+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs • Annual, no-cost health assessment program Blueprint for Wellness® • healthyMINDS mental health program • Vacation and Health/Flex Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability insurance, plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more! Responsibilities: - Supports assigned client group(s) performing routine complexity health related customer excellence activities. - Typically makes routine outbound, health related customer calls following set scripts, procedures. - Maintains complete customer/patient confidentiality for all health, personal and other customer information. - Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information. - Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. - Supports all client group(s) based on business needs. Qualifications: Required Work Experience: - 1-year related customer service excellence experience. Preferred Work Experience: - Health care and laboratory related experience. - Experience delivering customer service excellence and achieving productivity/accuracy/quality standards. Physical and Mental Requirements: - Consistent exceptional customer service, accuracy and quality focus required. Knowledge and Competencies: Align to Quest Culture & How We Work: - CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost. - CARE - We show each person they matter. - COLLABORATION - We commit teamwork - inside and outside of Quest. - CONTINUOUS IMPROVEMENT - We challenge ourselves to make each day better than the last. - CURIOUSITY - We ask vital questions in search of richer answers. - FOUNDATIONAL REQUIREMENTS: Good performance & productivity, good attendance, good conduct, good teamwork. Skills: - Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI. - Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Develop and govern a library of reusable Security Reference Architectures (secure design patterns) to accelerate project delivery, improve solution quality, and reduce risk. Collaborate with solution and enterprise architects to integrate security...

Title: Senior Engineer, Infrastructure Services Location: Wood Dale, Illinois United States Work Type: Hybrid, Full Time Job Description: This position is responsible for the planning and tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory and other core business operations. These services include Tier-2/3 Field IT support, voice communications, data networking, desktop, LIS/BIS equipment, imaging systems, facility systems, security administration, and asset management. Determines project specifications and input/output process analysis across multiple functional systems. Provide technical and project management leadership for large interdepartmental projects within the Laboratory IT Services Delivery organization. Provide timely and accurate update to all project related documents, and maintains local project plans. - Please note this is a hybrid opportunity (3 days in office/2 days work from home) based out of Schaumburg, IL. Pay Range:$120,000 - $130,000 / year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Responsibilities: Project Leadership: - Work with local business unit to prioritize projects according to corporate strategy, customer and compliance requirements - Maintain on-going communication with key stakeholders regarding outstanding projects and responses to customer requests - Maintains project logs and time sheets for internal accounting. Supervises the collection and verifies the accuracy of such data for projects and sub-projects under own direction - Develop and maintain detailed project implementation plans; provide input to project teams to identify required resource skills and time allocation necessary to complete project tasks. - Coordinates and/or directs the activities of project team members. Desktop Support, LAN/WAN, Server Administration, Imaging Systems, Telecom, Instruments. - Research and analyze new technology solutions to be applied in the Field; collaborate with business partners to document requirements and demonstrate how the proposed technology solutions will satisfy the business requirements. - Develop IT plans and strategies. - Provide input to the development of technical standards for implementing new technologies and automation solutions in the Field; develop SOPs for managing technology standards and solutions in the Field. - Troubleshoot technical problems and issues in the Field; perform root cause analysis and report findings to Management. - Identify and manage risks associated with operational support and other automation technologies in the Field. - Act as the on-sight Technical Specialist and Business Unit liaison for all corporate infrastructure projects. - Provide consultative services to the Business Unit as it relates to technology and automation solutions in the Field. - Coordinate file restoration processes, as needed. - Function as the local point of escalation for all anti-virus efforts and failed IMACs. - Maintain Active Directory user groups and permissions. Asset Management: - Function as the Business Unit consult for all software and hardware acquisition and disposal activities. Ensure that a secured storage area is available and used for storage of all desktops and related peripherals. - Coordinate asset disposal for Quest Diagnostics Workstation (QSW) machines and peripherals. - Ensure that the Quest Diagnostics Information Technology Asset Management (ITAM) policies are enforced at the Business Unit. Vendor Management: - Function as the single point of contact (SPOC) for Unisys and Wipro at the Business Unit; approve all Install, Move, Add and Change (IMAC) requests; provide Unisys access to facilities and PCs in the Business Unit. Audit: - Maintain current knowledge of compliance requirements and develop specifications to meet those requirements - Responsible for knowledge and compliance of all CAP and other regulatory requirements, and maintaining all relevant documentation to support various audits; responsible for managing all corrective actions regarding audit findings. - Develop and participate in customer/user classroom training as necessary. - Train other staff members on the SOPs for the supported systems. - Clean / valid driver's license required - On Call Coverage required - Consults with business unit to provide operational assistance and user specification definition to employees and customers - May perform other duties as assigned Qualifications: Education - Bachelor's degree or relevant work experience (Required) Required Work Experience: 5 plus years infrastructure engineering proficiency Physical Requirements: - Physical Requirements - Ability to routinely lift 40 lbs; walk long distances; stand and bend in tight spaces; drive short and long distances. Knowledge: Demonstrates highest level of understanding as subject matter expert (master) of this skill area, attained by # of years, evidence of related successful project completion and size Skills: - Microsoft Office products - Word, Excel, PowerPoint, and Access. - Project management experience and knowledge - Problem Management - Strong troubleshooting and problem solving skills - Demonstrated proficiency in verbal and written communications skills - Strong commitment to customer and employee satisfaction. - Experience working with customers, both internal and external. - Experience in a Clinical Laboratory environment desired. Work Requirements: - 20% Travel Required

Title: Customer Care Representative II Location: Jackson United States Job Description: Category Customer Service Location Jackson, Mississippi Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode Remote Job Description Customer Care Representative II - Jackson, MS, Monday to Friday, 8:00 AM to 4:30 PM Pay range: $17.20+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI-related inquiries, etc. Responsibilities: - Supports assigned client group(s) performing moderate complexity health-related customer excellence activities. - Typically makes moderately complexity, inbound and outbound, health-related customer calls following set scripts, procedures. - Maintains complete customer/patient confidentiality for all health, personal, and other customer information. - Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information. - Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures, and other duties needed to provide superior service. Qualifications: Required Work Experience: - 1 to 2 years of related customer service excellence experience; typically, with a minimum of 1 year as a CSR1 level. Preferred Work Experience: - Health care and laboratory-related experience. - Experience delivering customer service excellence and achieving productivity/accuracy/quality standards. Physical and Mental Requirements: - Consistent exceptional customer service, accuracy, and quality focus are required. Knowledge and Competencies: Align to Quest Culture & How We Work: - CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost. - CARE - We show each person they matter. - COLLABORATION - We commit teamwork - inside and outside of Quest. - CONTINUOUS IMPROVEMENT - We challenge ourselves to make each day better than the last. - CURIOUSITY - We ask vital questions in search of richer answers. - FOUNDATIONAL REQUIREMENTS: Good performance & productivity, good attendance, good conduct, good teamwork. - Typically, cross trained in 2 or more moderately complex areas with demonstrated skills in each. Skills: - Technical: Prefer good digital skills, computer (Outlook & Excel), phone systems, chat, automation, and AI. - Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital. Education - High School Diploma or Equivalent (Required) - Some College Courses College-level clinical laboratory education preferred. (Preferred) 60122 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Title: Client Service Representative I - Bilingual (English, Spanish) Location: Lenexa United States Job Description: Category Customer Service Location Lenexa, Kansas Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode Remote Job Description Category Customer ServiceLocation Lenexa, KansasJob function OperationsJob family Client Services Shift DayEmployee type Regular Full-TimeWork mode Remote Job Description Client Service Representative I - Bilingual (English-Spanish) | Temporary role until end of year | Fully Remote Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. Training schedule: 3-4 weeks, Monday - Friday 8:00AM - 4:30PM Central Shift Schedule: Will be assigned after training, start time will be between 7:00AM - 10:30AM Central start time, with a rotating Saturday schedule. Work from home requirements: Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed. Start date: July 2nd Pay: $17.20 per hour (English/Spanish Bilingual) Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Responsibilities: - Use professional spoken and written etiquette and all available resources to respond to incoming customer inquiries, requests and complaints competently and courteously. - Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately. - Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records. - As needed, report priority and critical matters to clients and relevant internal parties following established procedures for reporting and documentation. - Follow all policies regarding follow-up and shift change notification. - Follow up with relevant parties as needed, based on the issue being addressed. - Follow through in a timely manner to resolve all issues and concerns. - Provide complete and accurate information, education and guidance to clients about business processes - Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures. - Provide suggestions for process improvements to maximize quality and efficiencies in the department - Comply with company policies and governmental regulations - Perform other duties as assigned to meet the business needs or customer requirements. - This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position. Qualifications: Required Work Experience: - One year experience in a similar role. Preferred Work Experience: - 2 years of relevant professional experience. - Wellness Platforms: - Wellness Engine - QLS - Powerterm - Perceptive Content - Kofax - QDRS - APEX - Sam Perdiem Password Reset Tool - Summit App - Absorb - Toxicology Platforms: - QTN / CCI - ESP - QBS - CCF Imaging - Smartworks - ExamOne Portal - Quest Select - Eligibility - QLS - Facilities Database Optimaxx Physical and Mental Requirements: - Sitting for long periods of time. - Repeating motions that may include the wrists, hands and/or fingers. (Typing) Knowledge: - Proper telephone etiquette to handle customer inquiries - Basic knowledge of operating office equipment - Basic understanding of fundamental medical and laboratory terminology - Understand the importance of Quality Service and how it is measured - Microsoft products (Outlook, Teams, Word, Excel etc.) - Salesforce - Five9 Skills: - Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers - Proficiency in basic computer skills (Word, Excel, Outlook) - Ability to multi-task and work in a fast-paced environment - Strong organizational skills - Ability to analyze and solve problems. - Good listening skills - Ability to maintain professional and tactful manner in stressful situations - Ability to deal with client information in a confidential manner - Ability to work in both an individual and team environment. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Title: Genomic Client Services Specialist Location: Tucker, Georgia, United States Job Description: Category Customer Service Location Tucker, Georgia Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode Remote Job Description Genomic Client Services Specialist Location: Remote Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM Pay range: $25.00+ per hour (vary depending on experience and location of residence) Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours • Best-in-class well-being programs • Annual, no-cost health assessment program Blueprint for Wellness® • healthyMINDS mental health program • Vacation and Health/Flex Time • 6 Holidays plus 1 "MyDay" off • FinFit financial coaching and services • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service • Employee stock purchase plan • Life and disability insurance, plus buy-up option • Flexible Spending Accounts • Annual incentive plans • Matching gifts program • Education assistance through MyQuest for Education • Career advancement opportunities • and so much more! Genetic testing and counseling are rapidly advancing areas of medical genetics, requiring extensive knowledge of the principles and practice of all areas of clinical and laboratory genetics as well as genetic counseling. The impact of genetic testing results for patients and their families are often complex and life-changing, ranging from childbearing decisions to cancer prevention strategies. The Genomic Client Service Specialist will aid the Genomic Services team to ensure that clients of Quest Diagnostics Incorporated receive genetics services, both consultative and laboratory, of the highest quality possible. The Genomic Client Service Specialist will provide support to the Genomic Science Specialists and Liaisons in all aspects of genetic testing, including Biochemical Genetics/Maternal Serum Screening, Cytogenetics, and Molecular Genetics Laboratories. Under the direction, or working with members of the Genomic Services organization, he/she will be responsible for assisting the Genomic Science Specialists and Genomic Coordinators in their role of providing client service and support for laboratory operations. Responsibilities: - Handle all customer inquiries by telephone and email regarding reporting of results, concerns of service failures and other duties needed to provide customer satisfaction. - Troubleshoot both complex medical/technical and routine requests. - Report laboratory results to clients using established protocols. - Document reporting or call history in the patient file and maintain appropriate records. - Contact the client to resolve routine or medical/technical matters related to patient testing and result reporting. - Communication with client to investigate status of expected samples - Use established protocols for reporting client concerns. - Provide research and resolution on complex medical/technical issues, including those that have been referred by general client services or regional business units. - May provide technical training to new hires. - Coach less experienced staff. - Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement. - May assist Group Leader in the delegation of work in the absence of the supervisor or manager. - Has ongoing responsibility for maximizing department quality and productivity by monitoring service levels and minimizing abandoned calls. - Management and procurement of multiple clinical databases used for results reporting and publication purposes. - Ongoing education of general client services groups on general genetics inquiries. - Obtain incoming prenatal intake information from health care providers wishing to send in prenatal samples and triage to the genomic science specialists. - Triaging calls and emails to appropriate members of GCSS and GCS teams - Other duties as required to meet the customer’s requirements Qualifications: Required Work Experience: - Minimum of 5 years of clinical laboratory or customer service experience will be considered. - Call center experience HIGHLY preferred. Physical and Mental Requirements: The person must be able to sit (or stand) for long periods of time Knowledge: - Medical terminology required - Previous medical or clinical laboratory background - Word, Excel, etc. skills helpful Skills: - Must be able to handle multiple tasks and work in a fast paced environment - Ability to handle stressful situations and demonstrate a potential for strong independent problem solving skills. - Must have strong problem solving skills - Must be able to operate basic office equipment. - Must demonstrate Integrity and a commitment to values. - Willingness to accept additional responsibilities with a positive attitude and foster teamwork. - Must exhibit comfortable interaction with technical staff and other departments. - May handle specimens. - Ongoing training and knowledge of genetics and genetic testing - Must have strong communication skills. Able to speak the English language clearly and effectively communicate to caller and peer group. Education - High School Diploma or Equivalent (Required) 60009 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Digital Marketing Specialist Location: Cincinnati, Ohio Job function Sales & Marketing Job family Marketing Shift Day Employee type Regular Full-Time Work mode Remote Job Description The Digital Marketing Specialist will assist in the planning, execution, and optimization of our digital marketing efforts. This includes the implementation of campaign tactics through enterprise systems such as content management systems, paid media platforms, marketing automation systems, SEO and social tools, web analytics, and more. The selected candidate will join a high performing, collaborative and supportive HCIT (Healthcare IT) marketing team to best maximize their skillset while supporting the broader business. This is a remote opportunity. Responsibilities: - Function as a “Power User” of the company’s digital marketing platforms, such as content management systems, paid media platforms, marketing automation systems, etc. - Plan and administer marketing campaigns; test and analyze workflow, lead generation, lead nurturing and lead scoring; and identify tactics for improvement - Design digital marketing assets (advertisements, collateral, PPT presentations, case studies, and white papers) in support of driving demand and lead generation - Configure and generate reports and organize assets/campaigns within the digital marketing systems - Participate in implementation of enhancements and upgrades to digital marketing platforms as needed - Participate in SEO and SEM efforts, including keyword, page, and image optimization for search engines. - Develop an understanding of organizational data in order to segment communications for appropriate target audiences - Collaborate with peers to develop and support the digital aspects of marketing campaigns - Measure performance of digital marketing efforts using a variety of web analytics tools Qualifications: Required Work Experience: - 3 to 5 years’ experience in digital marketing, including at least 1-2 years of experience configuring and managing complex campaigns in digital marketing platforms. Preferred Work Experience: - Experience with content management systems such as Adobe Experience Manager to create and edit website content is a plus - Experience with developing and implementing Search Engine Optimization (SEO) strategies a plus Knowledge: - Must be comfortable with digital marketing concepts, content management systems, customer relationship management, and marketing automation software, and possess web development and digital design skills (HTML and CSS at a minimum) - Knowledge of content management systems required - Knowledge of marketing automation platforms required - Experience with or certification in Adobe Experience Manager a plus - Experience with or certification in Salesforce Marketing Cloud or Eloqua a plus - Fully proficient with various software programs such as Word, Excel, PowerPoint, Outlook - JavaScript knowledge is a plus Skills: - Strong project management skills - Strong networking skills - Self-driven and able to work within a team, as well as independently - Ability to listen well and take constructive feedback Education - Bachelor’s Degree in Marketing, Business, Advertising, Communications or other related discipline 59949 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Title: Lead PHP Engineer (Laravel) - Location: Secaucus, New Jersey, US Remote Work mode Remote, Hybrid Job Description: Pay Range: $145,000.00 - $175,000.00 / year Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! This position provides technical leadership in devising approaches to complex problems to meet project objectives and major organizational initiatives. Position will design, develop, validate, and deploy new software applications, databases, processes, and interfaces relating to next-generation sequencing (NGS) data analysis, advanced diagnostic testing development and validation, data quality review, and clinical reporting. This professional may work in a 100% remote capacity and must be located in the US. Preference will be given to professionals that are open to working in a Hybrid capacity requiring 3 days onsite in one of our facilities located in: Secaucus, NJ Marlborough, MA Addison, TX Responsibilities: - Provides technical leadership in devising approaches to complex problems to meet project objectives and major organizational initiatives. Design, develop, validate, and deploy new software applications, databases, processes, and interfaces relating to next-generation sequencing (NGS) data analysis, advanced diagnostic testing development and validation, data quality review, and clinical reporting. - Serve as SME on specific systems/workflows supporting advanced development and high-tier production support. - Guides and mentors other engineers and project team members to accomplish project objectives. - Lead process and technology improvement efforts within R&D, Operations, and IT departments. - Prepares reports, publications, and other communications of analysis results and interpretation related to business objectives such as product/process development and improvement. - Activities focused on team projects often working closely with other Bioinformatics Scientists and Engineers, R&D bench scientists, Genetic Counselors, Operations Scientists, and other technical business partners. Qualifications: Required Work Experience: - BS with 7+ years experience, or MS with 4+ years experience, or PhD with 3+ years experience in an industrial or academic setting working with clinical and biological data or equivalent and underlying technologies including bioinformatic methods, database development, query/scripting/programming languages, cloud development, agile methodology, DevOps and other data analysis tools. - At least 5 years of experience working in a regulated industrial life sciences environment. - At least 4 years of professional software development or technical engineering experience Physical and Mental Requirements: Ability to sit or stand for long periods of time Knowledge: - Bioinformatics methods - Database development - Cloud development - query/scripting/programming languages Skills: - Data analysis tools - Project management Education - Bachelor's Degree BS with 7+ years experience (Required) 59284 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Role Description Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner. - Training schedule: 3-4 weeks, Monday - Friday 8:00AM - 4:30PM Central - Shift Schedule: Will be assigned after training, start time will be between 7:00AM - 10:30AM Central start time, with a rotating Saturday schedule. - Work from home requirements: Home internet hard wired to modem with minimum 100mbps download and 20mbps upload speed. - Start date: July 2nd - Pay: $17.20 per hour (English/Spanish Bilingual) Qualifications - Bilingual in English and Spanish Requirements - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. - Market and organizational factors are also considered. - Successful candidates may be eligible to receive annual performance bonus compensation. Benefits - Quest Diagnostics honors our service members and encourages veterans to apply. Company Description Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.