• Consult with client/counsel to design, implement, and supervise execution of matter-specific review plans that meet Lighthouse standards and project requirements • Manage and drive successful outcome of document review projects, providing high-level project oversight and management of project manager, team lead, and review team work • Encourage adoption of beneficial AI/Analytics/linguistic offerings; design review workflows • Actively engage with sales and client success teams: assist with project budgets and ROI assessments • Provide daily status reports to case teams; compile end of project summary and insights report for sales, client success, and case teams • Advise on development of client enterprise-level review standards

• Responsible for the operational program that drives organization-wide adoption of AI2IO’s standard AI platforms • Own the end-to-end enablement program: training, communications, adoption tracking, and ROI reporting • Design and deliver the company’s AI training curriculum — from onboarding for new hires to advanced workshops for power users • Run the workshop calendar across business units • Own internal communications channels that surface AI use cases, platform updates, and new capabilities to employees • Build and maintain dashboards that track adoption, license utilization, and value realized across the AI platform portfolio • Produce regular reporting to executive leadership on platform ROI • Work hand-in-hand with the AI Solutions Consultant to convert field engagements into reusable training material and communications content

• Elevate sales performance and pipeline quality by building and operationalizing call coaching frameworks (such as scorecards and call reviews), reviewing call recordings, and delivering actionable insights to frontline managers. • Support sales motions and cadence/outreach strategy such as outbound play design and reporting, as well as ongoing cadence performance analysis to improve conversion and meeting quality. • Support and execute enablement programs such as sales onboarding, sales plays, product learning, and continuous training to drive consistent sales performance and faster ramp times. • Create and maintain a centralized sales knowledge base serving as the single source of truth for information, processes, messaging, and best practices across the teams. • Leverage and optimize sales technology and data to uncover performance trends and drive actionable insights; build and manage call libraries, conduct A/B testing, and serve as a systems expert to continuously identify and implement optimization opportunities. • Partner with sales leadership to support ongoing initiatives and programs that improve team effectiveness and revenue outcomes. • Provide ongoing support to reps by triaging day-to-day needs with quick, actionable guidance, serving as an accessible resource to unblock reps and direct them to the appropriate stakeholders or resources to maintain sales velocity.

Role Description Be the public face of Flosum in the Salesforce ecosystem and the credible voice that earns trust with engineers, architects, and economic buyers across DevOps and Data Backup/Security. The objective is to win share of voice among the buyers who write the biggest checks—not to chase vanity membership—by producing a steady stream of LinkedIn-native, credibility-driven content and relationships. - Thought leadership and authoritative voice: 2–3 LinkedIn posts per week plus opportunistic "hot takes" on industry news that position Flosum as a leader. - Conference presence: speaking and representing Flosum at established community events such as Dreamforce, London's Calling, and the regional "Dreamin'" conferences. - Champion relationships: cultivating, mentoring, and amplifying the named advocate tier and seeding the founding charter cohort. - Multi-format content: podcast, video, and co-created content that travels on LinkedIn across both the DevOps and Data/Security tracks. - Borrowed-credibility engine: using an existing personal brand to compress months of credibility-building into weeks and seed the whole advocacy motion. Qualifications - A recognized name already inside the Salesforce world—ideally a Salesforce MVP, frequent community-conference speaker, or well-followed Salesforce DevOps/architecture voice. - Fluency across both DevOps (release management, CI/CD, deployment) and Data/Security (backup, governance, compliance, resilience) audiences. - Native command of LinkedIn-native formats and the ecosystem's authenticity, give-back, and inclusion norms. - Comfort being measured on share of voice in target regions and community-influenced pipeline—not raw member counts.