• Repair Contractors for Fitness equipment, wine coolers, massage chairs, and similar products • Evaluate, troubleshoot, analyze, identify and repair fitness bikes, treadmills, smart home gym systems, wine coolers, and similar products • Provide exceptional customer service to high-end clients

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment • Communicate with manufacturers as needed to help with diagnoses and parts identification • Consult with the Technical Assistance Group for technical support while onsite • Install all parts ordered for the customer in a timely and professional manner • Promote and recommend other services provided by Smart Care to customers when needed • Produce accurate and timely administrative documents • Follow safe work practices and accident prevention procedures • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory • Maintain productivity levels in accordance with company standards

• Provides repair services to customers in a courteous and professional manner • May also provide basic installation services to customers on an as needed basis • Completes all on site installation, repair maintenance and test tasks under supervision of a Lead Technician or Project Coordinator • Follows proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions • Comprehends customer requirements and make appropriate recommendations to optimize the customer experience • Maintains and manages proper levels of inventory in van • Produces timely and detailed service reports • Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments • Completes all work orders in a timely manner.

Role Description Battelle is seeking a Test Technician to provide hands‑on technical support for TSA acceptance testing activities supporting a broad range of testing and evaluation activities nationwide. This is a remote position and will require nearly 75% annual travel. The successful candidate will work under the direction of a Test Lead or Senior Test Lead and plays a critical role in ensuring tests are executed safely, accurately, and in accordance with TSA‑approved procedures and schedules. Please note, this position is contingent upon Battelle receiving a contract award. Final hiring decisions will depend on organizational needs and candidate qualifications, with employment commencing only after the award is confirmed. Responsibilities - Support on‑site test execution and remote acceptance testing activities for checkpoint and/or checked baggage systems. - Assist with test setup and teardown, including positioning equipment, test articles, test kits, and data collection devices. Inspect test kits prior to deployment to verify completeness, condition, and readiness. - Execute test steps as directed by the Test Lead using TSA‑approved test plans and procedures. - Operate and monitor test equipment during execution, ensuring proper handling and safe operation. Assist with data collection during testing, including manual data recording and electronic capture. - Communicate test issues, anomalies, or safety concerns to the Test Lead promptly. - Coordinate with Test Leads, logistics personnel, OEM representatives, and site personnel during test events. - Assist with retesting activities when systems fail or require verification. Qualifications - Associate degree in related field; 2–4 years of hands-on technical experience supporting testing, field operations, maintenance, or equipment deployment. - Experience working with electrical, mechanical, or electromechanical systems. - Ability to follow detailed test procedures and accurately document results. - Strong attention to detail and commitment to safety and quality. - Basic computer skills (Microsoft Office, data entry, email). - Ability to lift and move test kits and equipment (up to 50 lbs). - Ability to work in industrial, airport, laboratory, and OEM factory environments. - Willingness to work nights, weekends, and non-standard hours during test events. - Willingness and ability to travel extensively; work will be performed remotely with nearly 75% travel. - Sole US Citizenship with eligibility and willingness to obtain and maintain a DoD Secret Security Clearance and to obtain TSA Suitability. Benefits - Balance life through a compressed work schedule: Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time. - Enjoy enhanced work flexibility, including a hybrid arrangement: You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs. - Take time to recharge: You get paid time off to support work-life balance and keep motivated. - Prioritize wellness: Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits. - Better together: Coverage for partners, gender-affirming care and health support, and family formation support. - Build your financial future: Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that. - Advance your education: Tuition assistance is available to pursue higher education.