• Coordinate and manage multiple patient monitoring installation projects simultaneously while maintaining timelines, quality standards, and customer expectations • Develop and maintain project schedules related to hardware delivery, software implementation, installation activities, and customer training • Serve as a primary point of contact for customers throughout the installation process, ensuring clear communication between customer stakeholders and internal teams • Partner closely with Clinical, Service, Sales, Technical Support, and other cross-functional teams to support installation planning and go-live readiness • Conduct ongoing project status meetings with both customers and internal stakeholders to track deliverables, timelines, and open action items • Provide regular project updates and status reporting to leadership • Help troubleshoot installation challenges and collaborate across teams to identify solutions and alternative paths forward when needed • Support project continuity and provide backup coverage for other project managers when necessary • Assist with coordinating external vendors and third-party resources tied to installation activities • Build strong working relationships with hospital staff, vendors, and internal teams to help drive successful project execution

Role Description The Associate Project Manager/Project Coordinator supports the successful delivery of end‑to‑end projects across C5MI’s portfolio. This role applies project management and risk management best practices to drive execution, maintain alignment with customer requirements, and ensure on‑time, on‑budget go‑lives. As a trusted advisor, the Associate Project Manager builds strong relationships with clients and internal teams, ensuring clarity, accountability, and a high‑quality delivery experience. Essential Functions & Responsibilities - Lead day‑to‑day project execution, including planning, scheduling, resource coordination, and budget management. - Serve as the primary client contact, ensuring clear expectations, strong relationships, and high satisfaction throughout the project lifecycle. - Coordinate cross‑functional teams, assign work, and maintain accountability for quality and delivery standards. - Prepare and maintain project documentation such as schedules, reports, and presentations. - Support clients with communications, change management, training, and testing activities. - Estimate project scope, costs, resources, and timelines; ensure compliance with SOW requirements and C5MI policies. - Identify risks, resolve issues, mediate conflicts, and proactively remove roadblocks to maintain project momentum. - Communicate progress, risks, and decisions to senior leaders and stakeholders. - Ensure smooth go‑lives and project closures, including client acceptance, documentation, and knowledge transfer. - Travel to client sites as needed to assist with implementation and go-live activities - must be willing to travel up to 25% throughout the year, varying based on client needs. - Adhere to all certified processes as part of our commitment to maintaining the highest standards of quality and information security. Qualifications - Bachelor’s degree in Business Administration, Project Management, or a related field; or a high school diploma with equivalent experience. - Exposure to SAP technology implementation and/or operational support. - Familiarity with project management tools (e.g., Microsoft Project, Trello, Asana). - Familiarity with Agile, Scrum, Waterfall, or similar delivery frameworks. - Active government clearance or the ability to obtain one (U.S. Citizenship required). - Self-starter with strong problem-solving skills and the ability to operate in a fast-paced, change-oriented environment. - Strong adaptability and eagerness to learn. - Excellent customer and escalation management skills. - Strong written and verbal communication skills. - Ability to manage multiple priorities and deliverables simultaneously. - Strong organizational and analytical skills with high attention to detail. - Collaborative team player with the ability to work effectively across all levels of the organization. - Aware of legal and regulatory requirements relevant to project work. Nice to Have (Not Required) - Experience with at least one full cycle implementation is a plus. - Understanding of SAP Activate methodology is a plus. - Government contracting experience is a plus. Compensation In accordance with pay transparency law, the expected salary range for this position is $27.39hr – $34.34hr rate annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. This posted range reflects our good faith estimate of the compensation we reasonably expect to offer for this role at the time of posting. Application Deadline We anticipate this job posting will be posted until June 30, 2026. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. Benefits - C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage. - A 401(k) plan. - Bonus opportunities. - Paid holidays and paid time off. Core Values - Challenge: We believe in challenging the present – it’s the only way to shape the future. - Have Fun: We are on a journey, together. Take care of your family, take care of yourself, and take care of each other. - All In: You can’t fake passion – show your energy. Own it – take charge and lead. - Never Forget the Customer: We have walked a mile in your shoes. Experience matters. - GSD (Get Stuff Done): We take initiative and never make excuses. - Empower: Our people are the foundation for our success. Equal Opportunity Employer C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Manage multiple implementation projects simultaneously, ensuring delivery on time, within scope, and within budget. • Drive accountability across both internal teams and customer stakeholders to ensure project success. • Develop and maintain detailed project plans, timelines, status reports, and project documentation. • Lead project meetings, ensuring effective communication, alignment, and follow-through on action items. • Facilitate business process review and requirements-gathering sessions to clearly define customer needs and implementation goals. • Configure applications to support customer requirements and operational workflows. • Configure and customize enterprise-grade software to align with each customer's unique requirements. • Coordinate and support testing activities, including internal validation and client-led user acceptance testing. • Identify project risks, dependencies, and roadblocks proactively, while developing mitigation strategies to minimize project impact. • Document project progress, client interactions, decisions, and implementation history throughout the project lifecycle. • Conduct training for customers’ end users, contracted accounts, and vendor representatives as needed. • Perform front line customer support functions, including but not limited, to ticket resolution for live accounts as needed. • Collaborate with leadership to escalate and resolve issues when necessary while maintaining strong client relationships. • Contribute to continuous improvement initiatives, implementation methodologies, and operational best practices. • Maintain awareness of staffing industry trends and developments related to VMS solutions and MSP operations. • Partner directly with internal and external stakeholders to drive product innovation, support sales activities, and other company objectives. • Perform other duties as assigned.

• Lead the planning, coordination, execution, and successful delivery of assigned projects • Ensure that project execution aligns with company policies, procedures, and strategic goals • Provide direct supervision of project personnel, manage client expectations, and maintain clear communication with stakeholders • Review project proposal materials to understand project goals, deliverables, promised time frame and budget and identify initial risks, funding limitations, and proposed approaches • Ensure project team staffing in consultation with management, and allocation of resources to specific project tasks • Develop project plans that specify deliverables, resource allocation, schedule, labor hours and billing forecasts, risks and issues, mitigation and contingency plans • Coordinate assignment of project duties, responsibilities, and scope of authority • Coordinate activities and direct project personnel to ensure project progresses on schedule and within budget • Apply standards and procedures for project reporting and documentation • Review status reports prepared by project personnel and modify schedules and project plans as required • Prepare project status reports to keep management, clients, and others informed of project status and related issues • Develop business processes that ensure the application meets all project requirements • Ensure quality control of technical and project documentation and organize and manage project records in accordance with PMO guidelines • Coordinate efforts with finance, marketing, sales, IT and other UDC departments, and client staff to ensure project goals and requirements are met • Author change descriptions and coordinate estimating and pricing for change order presentation to the client • Participate in proposal development including scope of work preparation and estimate coordination for identified clients in conjunction with account management • Supervisory responsibilities such as interviewing, training, directing work, and appraising performance