Mindray North America

• Partner with Sales, Clinical, IDN, and Corporate Account teams to design customer-specific interoperability and workflow solutions. • Serve as the technical subject matter expert during pre-sales engagements, presentations, and customer meetings. • Create solution architecture diagrams, technical documentation, and implementation plans that support proposed customer solutions. • Collaborate with hospital IT departments and executive stakeholders to understand technical requirements and recommend best-fit solutions. • Demonstrate Mindray connectivity and interoperability solutions while educating customers on product capabilities and competitive advantages. • Assist sales teams with technical strategy, solution positioning, and responses to RFPs. • Deliver technical training and education to internal sales teams to strengthen overall IT solution knowledge. • Provide product and customer feedback to Marketing and Engineering to support future product development and enhancements. • Represent Mindray at national and regional conferences, tradeshows, and customer events. • Travel extensively to support customer meetings, presentations, and field activities.

• Develop and execute a strategic territory business plan • Build and maintain a robust sales pipeline for patient monitoring and life support solutions • Conduct product demonstrations and presentations tailored to customer needs • Collaborate daily with the Enterprise Sales Team • Plan and facilitate installation, in-service, and post-sale activities • Maintain long-term relationships with hospital stakeholders • Participate in cross-divisional strategy sessions • Serve as a field trainer when needed

• Deliver in-services across the full patient monitoring portfolio, tailoring education to customer workflows, clinical environments, and learning needs • Provide hands-on clinical application training across hospital departments and care settings • Assess education needs across nursing units and specialties and adjust instruction accordingly • Support system installations by identifying customer workflows and configuration needs • Provide on-site clinical support during go-live events and final implementations • Conduct follow-up visits and ongoing phone support to reinforce education and promote sustained product adoption • Maintain strong, trusted relationships with clinical staff and leadership at customer sites • Serve as a clinical liaison between customers and internal teams including Technical Support, Service, and Systems Solutions • Provide on-call clinical support through the technical support line following established escalation and documentation procedures (on-call rotation begins after one year in role)

• Deliver in-services across the full patient monitoring portfolio • Provide hands-on clinical application training across hospital departments and care settings • Assess education needs across nursing units and specialties • Support system installations by identifying customer workflows • Provide on-site clinical support during go-live events • Conduct follow-up visits and ongoing phone support to reinforce education • Maintain strong relationships with clinical staff and internal teams • Provide on-call clinical support through the technical support line

• Deliver in-services across the full patient monitoring portfolio, tailoring education to customer workflows, clinical environments, and learning needs • Provide hands-on clinical application training across hospital departments and care settings • Assess education needs across nursing units and specialties and adjust instruction accordingly • Support system installations by identifying customer workflows and configuration needs • Provide on-site clinical support during go-live events and final implementations • Partner with internal teams to ensure smooth transitions from installation to active clinical use • Conduct follow-up visits and ongoing phone support to reinforce education and promote sustained product adoption • Maintain strong, trusted relationships with clinical staff and leadership at customer sites • Serve as a clinical liaison between customers and internal teams including Technical Support, Service, and Systems Solutions • Provide on-call clinical support through the technical support line following established escalation and documentation procedures

• Deliver in-services across the full patient monitoring portfolio, tailoring education to customer workflows, clinical environments, and learning needs • Provide hands-on clinical application training across hospital departments and care settings • Assess education needs across nursing units and specialties and adjust instruction accordingly • Support system installations by identifying customer workflows and configuration needs • Provide on-site clinical support during go-live events and final implementations • Partner with internal teams to ensure smooth transitions from installation to active clinical use • Conduct follow-up visits and ongoing phone support to reinforce education and promote sustained product adoption • Maintain strong, trusted relationships with clinical staff and leadership at customer sites • Serve as a clinical liaison between customers and internal teams including Technical Support, Service, and Systems Solutions • Provide on-call clinical support through the technical support line following established escalation and documentation procedures (on-call rotation begins after one year in role) • Manage time and territory independently to meet customer education needs effectively

• Develop and execute a strategic territory business plan focused on new account acquisition and competitive conversions in the critical care market. • Build and maintain a robust sales pipeline for patient monitoring and life support solutions. • Conduct product demonstrations, evaluations, and presentations tailored to customer needs. • Collaborate daily with the Enterprise Sales Team—including Corporate Accounts, Clinical, Marketing, and Service—to ensure seamless execution and alignment. • Plan and facilitate installation, in-service, and post-sale activities to support smooth customer adoption. • Maintain long-term relationships with hospital stakeholders by addressing concerns and providing ongoing clinical and technical support. • Participate in cross-divisional strategy sessions with other Mindray business units to identify synergistic opportunities. • Serve as a field trainer when needed, supporting onboarding and skill development of new sales hires. • Meet and exceed quarterly and annual territory revenue goals through disciplined pipeline management and consistent follow-up.

• Coordinate and manage multiple patient monitoring installation projects simultaneously while maintaining timelines, quality standards, and customer expectations • Develop and maintain project schedules related to hardware delivery, software implementation, installation activities, and customer training • Serve as a primary point of contact for customers throughout the installation process, ensuring clear communication between customer stakeholders and internal teams • Partner closely with Clinical, Service, Sales, Technical Support, and other cross-functional teams to support installation planning and go-live readiness • Conduct ongoing project status meetings with both customers and internal stakeholders to track deliverables, timelines, and open action items • Provide regular project updates and status reporting to leadership • Help troubleshoot installation challenges and collaborate across teams to identify solutions and alternative paths forward when needed • Support project continuity and provide backup coverage for other project managers when necessary • Assist with coordinating external vendors and third-party resources tied to installation activities • Build strong working relationships with hospital staff, vendors, and internal teams to help drive successful project execution

• Drive new business development within acute care hospitals and surgery centers • Focus on selling A-Series anesthesia machines and BeneVision N-Series monitoring systems • Collaborate with the Enterprise Sales Team to expand market share • Conduct sales presentations and product demonstrations • Establish and maintain strong relationships with stakeholders • Track and analyze key performance indicators

• Deliver in-services and clinical education for perioperative and life support products, including anesthesia systems and patient monitoring, across Pre-Op, OR, and PACU settings. • Support installations by coordinating with CARE and Sales teams during setup and assisting with product transfers into the OR. • Provide clinical guidance during final implementations, confirming parameter defaults and ensuring customer satisfaction. • Maintain ongoing relationships with accounts through follow-up education, troubleshooting, and virtual support as needed. • Troubleshoot customer issues, identifying root causes and collaborating with Technical Support, Service, Systems Solutions, and hospital staff to resolve them. • Serve as a liaison between customers and internal departments to ensure seamless post-sale support.