Role Description Reporting to the Director of Quality and Healthcare Innovation, the Intern - Population Health Intern works within Community Healthcare Network’s population health department to ensure patients receive quality medical care that aligns with our quality indicators. This internship provides valuable hands-on experience in care coordination and quality improvement efforts that strive to improve patient health outcomes. This fully remote position works closely with the interdisciplinary team and serves as a telephone liaison between patients and their care team. Duties and Responsibilities - Contacts patients daily to facilitate patient compliance and quality indicators, such as required annual health screenings, and schedules appointments within appropriate time frames. - Extracts data from internal and external data platforms to compile patient outreach lists, as directed. - Maintains consistent communication with patients, clinicians, and the care team to ensure patients’ needs are addressed in a timely manner. - Receives incoming emails and faxes from laboratory, physician offices, hospitals, and diagnostic centers and assigns to appropriate parties. - Scans incoming medical documents, reviews images for quality, and uploads to the patients’ medical record. - Reviews individual clinical records for the presence of adequate and required documentation, using chart review tools. - Prepares weekly reports documenting the outcomes of outreach activities. - Participates in performance improvement activities, as assigned. - Facilitates related services for health center patients, as assigned. - Performs other related duties, as assigned. Qualifications - High School diploma or satisfactory equivalent. - Demonstrated interest or experience in healthcare, medical records, or quality assurance. - Strong communication skills, attention to detail, and organizational abilities. - Comfortable working independently in a remote environment. - Proficiency in Microsoft Office and basic data entry.

• Formulate and oversee the implementation of comprehensive regional and national Payor contracting and network management strategies • Drive the achievement of contracted sales goals and enhance market share and profitability • Lead the identification, development, negotiation, and management of Payor Relations agreements to ensure competitive and sustainable growth • Initiate and guide the launch of innovative Payor relations programs and contracts, collaborating with senior internal stakeholders including operations, finance, and Regional Vice Presidents • Oversee detailed financial analyses of Payor contracts to assess the earnings impact of new contracts, as well as renewals and material network changes • Manage budget projections for pricing and assess financial performance of payor contracts • Ensure Payors are reimbursing Soleo at the contracted rates and that reimbursement is timely • Enhance Soleo’s contracting strategy to maximize value (where applicable) using national contracts with chain codes vs. individually contracted pharmacies • Serve as the primary executive contact for major external partners, including hospitals, Payor organizations, and manufacturers • Build and maintain strategic relationships to bolster business objectives • Oversee the design and implementation of advanced sales training programs that focus on Payor relations, contract comprehension, opportunities, and associated risks • Monitor and analyze market trends and contractual activities to identify and seize opportunities for new or expanded Payor agreements • Lead the development of performance-based contracting models that reflect the latest in healthcare industry advancements and match organizational goals (i.e., Soleo’s participation in limited payor networks) • Maintain and update the company's strategy in response to healthcare legislation changes • Act as a subject matter expert to guide Payor Relations policies and practices • Manage the creation and ongoing updates of departmental policies to ensure compliance with regulatory, operational, and organizational standards • Partner with Revenue Cycle Management team to defend Soleo’s interests in payor audits • Manage the creation and ongoing updates of departmental policies to ensure compliance with regulatory, operational, and organizational standards • Completes all necessary managerial tasks for direct reports including hiring, training, addressing performance issues, developing team goals and objectives, performance reviews, conflict resolution, and strategic planning

• Drive Regional Growth: personally and together with the team, actively seek new business opportunities and generate demand with top-tier agencies and direct clients across the region. • Own the Numbers: Be fully responsible for achieving and exceeding revenue and profitability targets and own regional budget. • Cultivate Partnerships: Build and manage relationships with strategic partners across Eurasia and the region to ensure Eskimi has the best market representation. • Lead by Example: Manage and empower the regional sales team and inspire internal teams by consistently demonstrating Eskimi’s leadership principles: honesty & care, performance & results, accountability, and growth. • Manage full sales cycle from lead to close - fully manage and own regional budget operational profit.

• The Project Director (Early Phase) is responsible for oversight and supervision of all aspects of project delivery for an assigned portfolio of Early Phase projects – this portfolio may include local, regional and global clients and/or projects. • Coordinate progress reporting for senior management, stakeholders, and clients. • Conduct internal Monthly Project Reviews, and escalate issues as needed. • Ensure project resource needs are identified and requested by Project Managers in timely manner. • Oversee delivery of projects in line with customer and Emerald Clinical requirements, processes, and contracts. • Drive consistency, efficiency, and quality across projects. • Act as internal and client escalation point for key project issues. • Support Project Managers to fulfill financial responsibilities for assigned projects. • Analyse monthly project financials, identify trends, and escalate issues as needed. • Monitor scope compliance, project performance and realization, implementing improvements where required. • Maintain gross margin across projects in line with organizational targets. • Oversee project forecasting and support with contingency plans for risks or delays. • Oversee timely and accurate completion of invoicing. • Review scope change documentation prior to submission to sponsor. • Collaborate with internal team regarding proposals, pricing, and scope changes for assigned projects. • Identify and pursue opportunities to expand project scope in partnership with internal teams and sponsors. • Support project staffing to meet current and future needs. • Recruit and onboard Early Phase staff as required. • Monitor team performance against quality and efficiency metrics.