Community Healthcare Network Inc

Role Description Reporting to the Director of Quality and Healthcare Innovation, the Intern - Population Health Intern works within Community Healthcare Network’s population health department to ensure patients receive quality medical care that aligns with our quality indicators. This internship provides valuable hands-on experience in care coordination and quality improvement efforts that strive to improve patient health outcomes. This fully remote position works closely with the interdisciplinary team and serves as a telephone liaison between patients and their care team. Duties and Responsibilities - Contacts patients daily to facilitate patient compliance and quality indicators, such as required annual health screenings, and schedules appointments within appropriate time frames. - Extracts data from internal and external data platforms to compile patient outreach lists, as directed. - Maintains consistent communication with patients, clinicians, and the care team to ensure patients’ needs are addressed in a timely manner. - Receives incoming emails and faxes from laboratory, physician offices, hospitals, and diagnostic centers and assigns to appropriate parties. - Scans incoming medical documents, reviews images for quality, and uploads to the patients’ medical record. - Reviews individual clinical records for the presence of adequate and required documentation, using chart review tools. - Prepares weekly reports documenting the outcomes of outreach activities. - Participates in performance improvement activities, as assigned. - Facilitates related services for health center patients, as assigned. - Performs other related duties, as assigned. Qualifications - High School diploma or satisfactory equivalent. - Demonstrated interest or experience in healthcare, medical records, or quality assurance. - Strong communication skills, attention to detail, and organizational abilities. - Comfortable working independently in a remote environment. - Proficiency in Microsoft Office and basic data entry.