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The Company is an Equal Opportunity Employer.
Account Manager
Location
United States
Posted
46 days ago
Salary
0
Seniority
Lead
Job Description
Account Manager
UFP Industries
Role Description As an Account Manager, you will play a crucial role in fostering strong relationships with key clients and driving sales within your assigned territory. You’ll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Account Manager is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive. - Active selling - Builds and maintains strong relationships with existing clients and prospects new business opportunities in your territory. - Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects. - Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication. - Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction. - Understands the market and keeps customers informed. - Owns the customer relationship. - Solicits sales opportunities with new and existing customers. - Introduces new programs to customers. - Closes on sale opportunities. - Manages leads and customers in the Company’s CRM management system. - Manages aged inventory and accounts receivable. - Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice. - Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns. - Develops programs based off customer needs. - Creates ongoing and growing business. - Develops a plan for the business. - Focuses on targets and updates through CRM management. - Focuses on meeting business plans. - Conducts Customer Business Reviews. - Introduces New product expansion/market. - Prepares various reports and correspondence as required. - Performs other duties as required. Qualifications - Minimum 3 years of work experience in customer service. - Working experience in sales, preferably with product, industry, and market knowledge. - Ability to understand technical specifications of products and communicate their benefits effectively to customers. - Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred. - Understanding of basic accounting and business concepts. - Proficiency in the use of the English language in reading, writing and speaking. Requirements - Demonstrates a strong entrepreneurial spirit. - Responsible and trustworthy to work under little supervision. - Highly motivated and enthusiastic. - Good interpersonal skills and good communicator. - Team player and goal oriented. - Reliable and maintain good attendance. - Professional and respectful. - Able to pass a drug test. Company Description The Company is an Equal Opportunity Employer.
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