Cloud Engineering at TRACTIAN In a data-driven company like TRACTIAN, the Cloud Engineering team is essential for maintaining robust, secure, and scalable cloud infrastructures. This team implements automation, security practices, and rigorous protocols to safeguard our digital assets and data infrastructure across diverse cloud environments. The Cloud Engineering team plays a crucial role in our internal operations and client solutions by ensuring continuous integration, secure deployments, and advanced observability. What will you do As a Senior Cloud Engineer, you will be responsible for designing, building, and maintaining the company’s cloud infrastructure, primarily on AWS and OCI, with occasional projects involving GCP and Azure. You will implement state-of-the-art infrastructure solutions, embed robust security measures, and ensure efficient deployment processes. This role requires deep technical expertise and a hands-on approach to infrastructure automation, security integration, and observability. Responsibilities: Architect, implement, and secure scalable cloud infrastructure on AWS, OCI, and occasionally GCP/Azure. Deploy and maintain infrastructure-as-code using Terraform and Helm. Manage and enhance CI/CD pipelines using GitHub Actions and GitHub Enterprise. Maintain and optimize Kubernetes clusters and AWS ECS environments, including GPU infrastructure management. Embed comprehensive security measures, integrating advanced security tools and practices proactively. Configure and manage Cloudflare solutions for enhanced security and performance. Implement observability and monitoring solutions with Datadog, Grafana, OpenTelemetry, and Sentry. Utilize Jira effectively for project management and issue tracking. Collaborate closely with other engineering teams to drive secure and efficient development practices. Address vulnerabilities, security incidents, and tickets promptly and proactively. Requirements: Preferred Qualifications: Certifications in AWS, OCI, Kubernetes (CKA, CKAD), or relevant cloud engineering certifications. Prior experience in high-growth tech environments. Compensation Competitive Salary Premium Medical, Dental, and Vision Coverage Paid Time Off (PTO): 15 Days 401(k) Retirement Plan Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach. Gympass Membership - Access a wide range of gyms and training programs. Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities. Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.

• Lead migrations of workloads from on-premises to the cloud • Implement new cloud solutions from design through delivery • Create base environments and automate provisioning • Incident response and problem management for cloud services • Monitor infrastructure and applications • Manage patching and scheduled maintenance • Administer backup and recovery • Manage change requests • Optimize performance and costs • Perform corrective and evolutionary maintenance and reduce technical debt • Orchestrate and manage containers (Kubernetes) • Maintain integrations and APIs • Automate processes and infrastructure • Follow defined corporate standards and processes • Produce technical documentation • Share knowledge and support less experienced professionals

• Maintain tools used by Cloud Services to manage vulnerability remediation tasks • Respond to SIEM and FIM detections • Collaborate with Information Security on Identity Protection and Exposure Management solutions • Provide tactical support for regulatory compliance efforts (SOC2, PCI DSS, GDPR) • Manage backup systems and perform system restores • Disaster recovery planning • Manage technologies supporting vulnerability scanning, cloud technologies, data loss prevention • Follow security policies, procedures, and standards to ensure compliance • Collaborative involvement with assessments and audits • Collaborate with cross-functional teams to integrate controls and best practices • Provide guidance to cross functional teams, fostering a culture of awareness and best practices • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate • Apply sound judgment and ethical standards when using AI

• Supporting/administering/maintaining all Hosting customer systems as appropriate (Microsoft Azure) • Supporting/administering/maintaining all Hosting customer backup/restore processes • Supporting/administering/maintaining Hosting infrastructure monitoring systems • Supporting/administering/maintaining all system security related issues • Maintaining iMIS knowledge to effectively support and upgrade Hosting customer’s iMIS systems as necessary • Azure Automation User account administration for all Hosting customers • Azure SQL database management/administration activities for Hosting customers as necessary • SQL Managed Instance management/administration activities for Hosting customers as necessary • SQL Server database management/administration activities for Hosting customers as necessary • Upgrading iMIS implementation to latest release as necessary • Supporting ASI initiatives as necessary/required • Administering Hosting Issues Management queue as necessary • Participating in quarterly Departmental and Corporate BSC reviews • Managing attainment of personal BSC initiatives • Completing yearly professional development initiatives • Mentoring team members as necessary • Addressing Hosting Issues Management queue items in a timely fashion and close as required • Participating in Hosting On Call program • Performing other duties as assigned Manager, Hosting Operations, Global Director of Technical Support or Senior Management