Jenzabar

• Provide technical leadership, training, process improvement, and consulting for Professional Services employees in the Student module area • Provide technical and functional consulting/problem resolution for Jenzabar One clients • Perform deep-dive analyses to resolve Student-related issues (e.g. repeats, advising trees, ARCs, etc.) • Detail oriented with excellent organizational skills • Perform assigned project tasks with minimal supervision • Follow established methodology to meet project deliverables for all assigned tasks • Work proactively and cooperatively in a team environment to accomplish project deliverables within defined schedule • Communicate information clearly, accurately and timely to project team members • Work with Professional Services and Project Management Office to provide resolution and support for complex issues • Provide coaching and technical training in data validation, reporting, and how data flows through the student and finance modules • Maintain and share a repository of process and training documentation • Understand the customer business processes related to the solution • Recognize potential solutions to a business problem to ensure the best alternative is selected for the client within project scope • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate. • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight.

• Develop SQL scripts based on mapping documentation to transform client legacy data, from one or more sources, in preparation for Jenzabar software implementation • Adhere to project timelines and execute work outlined in project plans and resulting from client engagements • Communicate frequently and effectively with clients and internal teams to provide status updates, identify risks and roadblocks, and obtain information as needed to keep projects on track • Own tasks fully, documenting feedback and updates in project tracking software, ensuring successful hand-offs to internal teams and clients • Provide time estimates for custom tasks outside of original project scope • Work with the data conversion manager to improve data conversion process and streamline client experience • Other duties as assigned by management

Role Description The Senior Business Consultant - Technical Lead (Student) will provide technical leadership, training, process improvement, and consulting for Professional Services employees in the Student module area as well as provide technical and functional consulting/problem resolution for Jenzabar One clients. This position requires a solid understanding of the Professional Services’ processes and procedures, a solid understanding of Student Information Systems (particularly in Admissions, Registration, Advising, and Student Life), and a general understanding of higher education regulations, requirements and policies associated with key student-based offices. The area of expertise required is Student, though work is not limited to that specific module area. The Consultant must be proactive, self-starting, professional and able to do some travel. This position requires the ability to manage individual relationships and will also work in conjunction with all other levels of Business Consultants and Professional Services leadership. Essential Tasks - Perform deep-dive analyses to resolve Student-related issues (e.g. repeats, advising trees, ARCs, etc.) - Detail oriented with excellent organizational skills - Perform assigned project tasks with minimal supervision - Follow established methodology to meet project deliverables for all assigned tasks - Work proactively and cooperatively in a team environment to accomplish project deliverables within defined schedule - Communicate information clearly, accurately and timely to project team members - Work with Professional Services and Project Management Office to provide resolution and support for complex issues - Provide coaching and technical training in data validation, reporting, and how data flows through the student and finance modules as well as other areas as appropriate - Maintain and share a repository of process and training documentation - Gaining a sound understanding and knowledge of the customer's requirements and capabilities and recommending best practices - Understanding the customer business processes related to the solution - Must have excellent follow-up skills, provide detailed documentation, and be able to work effectively and independently - Strong problem-solving skills - Excellent written and verbal communication skills - Stay abreast with business trends and technologies - Collaborate with Project Manager in executing assigned projects - Develop estimates based on the customization specifications - Recognize potential solutions to a business problem to ensure the best alternative is selected for the client within project scope - Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate. - Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight. - Other duties as assigned by management Qualifications - BS, BA Degree or equivalent experience - 5+ years’ experience (at least 4 years must be in Higher Education) - Experience with Jenzabar’s J1 Student Information System/ERP, with identifiable experience with Student area such as Admissions, Registrar, Advising, and Student Life - Experience across a range of higher end functions or offices - Advanced SQL programming skills - Ability to work effectively and thrive in a fast paced/high stress environment - Prior training delivery experience desired - Comfort level with evolving and ever-changing technology - Ability to translate technical complex concepts to functional end users - Software troubleshooting skills required - Excellent written and oral communication skills. Proven effective listening skills. - Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online/webcast training - Excellent presentation and training skills - Must possess the ability to communicate well with others, ability to work in a team environment - Experience with Database tools and trouble-shooting skills Benefits - Medical Insurance - Life Insurance - Dental Insurance - Vision Insurance - PTO - Paid Parental Leave - Paid Holidays - Short Term Disability - Long Term Disability - 401K - Educational Assistance

Role Description The Senior Data Conversion Consultant - Programmer is part of our Professional Services team and collaborates with higher education clients and internal teams to execute Jenzabar software implementations and custom programming solutions. A general understanding of the higher education industry is required as this position works with data from Student Information Systems (SIS). These systems cover the following areas: - Registration - Advising - Student Life - Admissions - Financial Aid - Advancement - Business Office - Human Resources This role is responsible for the successful transformation of customer legacy data and requires understanding of application and database requirements and constraints. This role develops SQL scripts in accordance with data conversion mapping documentation, transforming data from customer source system(s) for loading to the Jenzabar platform. The implementation process requires engagements and collaboration with clients and internal team members. The position calls for strong T-SQL skills and clear, effective internal/external communication. - Develop SQL scripts based on mapping documentation to transform client legacy data, from one or more sources, in preparation for Jenzabar software implementation - Adhere to project timelines and execute work outlined in project plans and resulting from client engagements - Communicate frequently and effectively with clients and internal teams to provide status updates, identify risks and roadblocks, and obtain information as needed to keep projects on track - Own tasks fully, documenting feedback and updates in project tracking software, ensuring successful hand-offs to internal teams and clients - Provide time estimates for custom tasks outside of original project scope - Work with the data conversion manager to improve data conversion process and streamline client experience - Other duties as assigned by management Qualifications - Bachelor’s Degree or equivalent experience - 5+ years T-SQL experience, including knowledge of stored procedures, indexing, and script optimization - ETL experience - Ability to manage and prioritize multiple projects in a deadline driven environment - Excellent communication, collaboration, and problem-solving skills - Technical experience with Jenzabar software or another higher education SIS is required Requirements The pay range for this position is $60,000-$75,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Benefits - Medical Insurance - Life Insurance - Dental Insurance - Vision Insurance - PTO - Paid Parental Leave - Paid Holidays - Short Term Disability - Long Term Disability - 401K - Educational Assistance

• The Client Strategist is an individual with 5+ years of experience in the higher education landscape. • They have worked with, and have experience in recruiting, one or more student populations (transfer, graduate, undergraduate, adult, etc.). • The Strategist will apply their enrollment background to effectively plan and execute a series of projects that will help our partnering institutions meet and exceed their enrollment goals. • Effectively develop strategic plans for a variety of different campaigns (search, digital media, etc.) and work with internal teams to deliver on the plan of action. • Road map and outline all project components and share outwardly with internal teams through meetings and project requests. • Apply industry knowledge to advise senior-level staff on recommendations and new strategies to ensure enrollment goals are met and exceeded. • Understand and meet the needs of each client’s brand and represent their messaging accurately and memorably. • Understand and analyze an institutions enrollment data set to identify trends, areas of opportunity and/or pain points. • Regularly measure and communicate campaign optimizations and recommendations both internally and externally. • Act as a liaison between the company and our clients; coordinate the needs of our customers with the efforts of our sales, technology, graphic design, writing, and financial teams. • Work with the account management team to ensure development of realistic project timelines and ensure all projects are delivered on time and error-free. • Regularly create and publish original blog posts and/or articles. • Other duties as assigned.

• Design, build, and maintain scalable ETL/ELT pipelines using Databricks and Spark • Design and maintain processes to integrate and transform source data into curated, analytics-ready data layers • Collaborate with product, analytics, and engineering teams to translate business needs into data solutions • Maintain data documentation including data dictionaries and lineage • Work with SQL Server, including querying and managing data • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate. • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight. • Other duties as assigned

Role Description The Data Engineer V leads the design, development, and optimization of scalable data pipelines and analytics platforms. This role partners closely with product, analytics, and engineering teams to deliver high-quality, reliable data solutions that drive business insights. - Design, build, and maintain scalable ETL/ELT pipelines using Databricks and Spark - Design and maintain processes to integrate and transform source data into curated, analytics-ready data layers - Collaborate with product, analytics, and engineering teams to translate business needs into data solutions - Maintain data documentation including data dictionaries and lineage - Work with SQL Server, including querying and managing data - Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate - Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight - Other duties as assigned Qualifications - Proficient programming / scripting in Python, SQL - Proficiency in cloud data platforms (Azure preferred) - Experience building data pipelines that ingest, transform, and load source data into curated data models - Experience with data pipeline orchestration and workflow tools - Strong working knowledge of Git-based version control workflows - Strong proficiency in SQL Server including query optimization and performance tuning - Demonstrated ability to scope and deliver projects within timelines - Ability to collaborate effectively with cross-functional teams to deliver data-driven solutions - Strong problem-solving skills and operates with high autonomy and ownership - 8 years of relevant experience Requirements - Experience in programming / scripting in PySpark, Databricks SQL, DAX - Experience with data modeling techniques (star schema, dimensional modeling) - Experience in creating PowerBI reports - Experience delivering projects within Agile/Scrum environments - Experience in communicating complex technical concepts to non-technical stakeholders - Experience following existing coding standards - Bachelor’s degree in Computer Science or relevant field Benefits - Medical Insurance - Life Insurance - Dental Insurance - Vision Insurance - PTO - Paid Parental Leave - Paid Holidays - Short Term Disability - Long Term Disability - 401K - Educational Assistance

• Lead content initiatives to support Jenzabar’s communications, thought leadership, and brand awareness objectives • Develop thought leadership campaigns that showcase Jenzabar’s industry expertise, as well as the strengths and knowledge of Jenzabar’s subject matter experts • Serve as lead writer, editor, and strategist for communications and content, including case studies, product sheets, emails, and other marketing-related materials • Lead the creation of content used for external communications and brand initiatives, including industry award programs, event speaking engagements, and more • Collaborate with internal and external partners to understand emerging trends in higher education and incorporate those storylines into Jenzabar’s content and communications strategies • Support initiatives with media and analyst organizations by demonstrating Jenzabar’s domain expertise and ability to execute transformative programs across higher education • Create and maintain a blog calendar that incorporates content aligned with the company’s goals and OKRs • Support Product Marketing, Digital, Creative, and other Marketing teams in the development and execution of ABM programs intended to generate qualified leads and increase the sales pipeline • Work closely with Product Marketing, Digital, and Creative teams to craft compelling brand stories that differentiate Jenzabar from competitors • Assist in the development and execution of digital advertising campaigns • Create and enhance webpage content using SEO, GEO, and other emerging best practices • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight • Other duties as assigned

Role Description The Senior Content Specialist will report to the Senior Manager of Brand Communications & PR. This role will work closely with other teams in the Marketing department to lead the development and distribution of thought leadership, product, and customer-centric content across internal and external channels. The Senior Content Specialist will also lead communication campaigns to clients, prospects, as well as the rest of the company. This person will play a leading role in driving brand awareness, increasing thought leadership, enhancing web performance and visibility, and improving market perception. The Senior Content Specialist will also collaborate with internal and external subject matter experts, including Jenzabar partners, to develop content that supports Jenzabar’s mission, vision, and strategy. This position will work closely with the Marketing team to maintain a consistent voice across all content, including internal and external communications, digital and print marketing collateral, blogs, emails, white papers, ebooks, case studies, infographics, external presentations, award submissions, press releases, media bylines, digital advertising, website content, and more. Essential Tasks - Lead content initiatives to support Jenzabar’s communications, thought leadership, and brand awareness objectives - Develop thought leadership campaigns that showcase Jenzabar’s industry expertise, as well as the strengths and knowledge of Jenzabar’s subject matter experts - Serve as lead writer, editor, and strategist for communications and content, including case studies, product sheets, emails, and other marketing-related materials - Lead the creation of content used for external communications and brand initiatives, including industry award programs, event speaking engagements, and more - Collaborate with internal and external partners to understand emerging trends in higher education and incorporate those storylines into Jenzabar’s content and communications strategies - Support initiatives with media and analyst organizations by demonstrating Jenzabar’s domain expertise and ability to execute transformative programs across higher education - Create and maintain a blog calendar that incorporates content aligned with the company’s goals and OKRs - Support Product Marketing, Digital, Creative, and other Marketing teams in the development and execution of ABM programs intended to generate qualified leads and increase the sales pipeline - Work closely with Product Marketing, Digital, and Creative teams to craft compelling brand stories that differentiate Jenzabar from competitors - Assist in the development and execution of digital advertising campaigns - Create and enhance webpage content using SEO, GEO, and other emerging best practices - Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate - Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight - Other duties as assigned Qualifications - Bachelor’s degree or higher in Communications, Journalism, English, or related field - Minimum 5+ years’ experience in copywriting and/or communications - Impeccable grammar and exemplary writing skills - Excellent proofreading and editing skills - Higher education or technology industry experience is a plus Requirements - The pay range for this position is $61,000-$74,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. - This position is eligible for an annual bonus in addition to a full range of benefits. Benefits - Medical Insurance - Life Insurance - Dental Insurance - Vision Insurance - PTO - Paid Parental Leave - Paid Holidays - Short Term Disability - Long Term Disability - 401K - Educational Assistance

• Maintain the tools used by Cloud Services to manage vulnerability remediation tasks • Respond to SIEM and FIM detections and collaborate with Information Security on Identity Protection and Exposure Management solutions • Provide tactical support for regulatory compliance efforts (SOC2, PCI DSS, GDPR) • Deploy, Configure and maintain virtual servers • Manage backup systems and perform system restores • Disaster Recovery planning • Manage technologies supporting vulnerability scanning, cloud technologies, data loss prevention • Maintain systems relating to endpoint detection and response (EDR), identity and access management • Follow security policies, procedures, and standards to ensure compliance • Collaborative involvement with assessments and audits to identify vulnerabilities and remediation actions • Collaborate with cross-functional teams to integrate controls and best practices into our systems and applications • Provide guidance to cross functional teams, fostering a culture of awareness and best practices • Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate • Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight