Role Description As a Solutions Architect at SmartRecruiters, you operate at the intersection of Product Strategy and Enterprise Consulting. You will act as the trusted technical authority for our most strategic clients, translating their complex needs into actionable insights that shape our R&D direction. You will serve as our definitive subject matter expert in guiding our highest-priority initiatives through seamless digital transformations and connecting their broader HR technology ecosystems. Through visible industry thought leadership, you will play a vital role in establishing SmartRecruiters as the technical gold standard in the market. What you will be doing - Strategic Consulting: Act as the expert technical authority for our most strategic clients on emerging AI architectures and critical topics such as data privacy, security, and AI governance. Partner with Account Executives on a small portfolio of key accounts to resolve complex technical "deal-blockers," providing the technical depth and foresight needed to build executive-level confidence. - Product Bridge & Roadmap Influence: Bring real-world customer context into continuous feedback cycles between the field and R&D. Act as a catalyst for innovation, injecting deep field experience into the product lifecycle. Empower product teams to build industry-defining solutions and contribute to enablement content. - Enterprise Transformation & Connectivity: Play a pivotal role in guiding SAP SuccessFactors customers through their digital transformation journeys onto the SmartRecruiters platform. - Transformation Readiness: Own technical feasibility assessments for early, high-value enterprise transitions. Translate complex global requirements into clear, decisive strategies for system readiness and approach. - Subject Matter Expertise: Serve as the strategic SME for enterprise architecture and system connectivity, providing expert guidance to our Product, Engineering, and Go-To-Market teams. - Architect the Transformation Strategy: Shape our methodology by transforming insights from complex implementations into scalable company standards. Codify repeatable patterns through blueprints, reference architectures, and migration playbooks. - Thought Leadership & Industry Influence: Serve as a visible industry voice, representing SmartRecruiters at events and in publications. Partner with Marketing and Product on customer showcases. - Curate and maintain the SmartRecruiters Trust Center: Ensure prospects and customers have self-service access to the latest SOC 2 reports, privacy policies, and security certifications. Qualifications - Extensive experience in enterprise SaaS, HR technology, or solution architecture roles, with a strong understanding of complex global enterprise environments and digital transformation programmes. - Deep expertise in enterprise system integrations, APIs, middleware, and HR technology ecosystems, ideally including experience with platforms such as SAP SuccessFactors, Workday, or other HCM technologies. - Strong understanding of emerging AI technologies, AI governance, data privacy, security frameworks, and enterprise architecture principles within cloud-based environments. - Proven ability to engage and influence senior stakeholders, including CIOs, CHROs, Enterprise Architects, and executive-level decision makers within large, matrixed organisations. - Experience translating complex customer requirements into scalable technical strategies, reference architectures, migration frameworks, and product recommendations. - Demonstrated ability to work cross-functionally with Product, Engineering, Sales, Customer Success, and Partners to influence roadmap direction and drive successful customer outcomes. - Exceptional communication and presentation skills, with the ability to simplify complex technical concepts for both technical and non-technical audiences. - Thought leadership mindset with experience representing organisations externally through customer workshops, speaking engagements, industry events, or technical publications. Benefits - Competitive salaries - Generous equity - Strong internal mobility - Remote-friendly culture - Collaborative and inclusive work environment Company Description SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. We are a values-driven, globally focused tech employer with strong financial backing. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received prestigious awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook. At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence.