Role Description The Senior Field Service Engineer (Lead Customer Service Engineer) is responsible for ensuring that customer equipment consistently meets specified performance requirements while optimizing total cost of ownership through preventive, predictive, corrective, and upgrade maintenance activities. The role also contributes to continuous improvement initiatives in alignment with management. This position reports to the Regional Customer Service Supervisor and is part of the Customer Service team located in Spain – Santander or Bilbao and will be working remotely to cover the assigned territory. In this role, you will have the opportunity to: - Perform corrective, preventive, installation, qualification, and upgrade interventions in line with service level expectations and quality standards. - Conduct remote diagnostics, coordinate post-diagnostic actions, and ensure accurate recording and closure of work orders within defined timelines. - Plan and execute preventive maintenance, software and hardware updates, and equipment installations on the assigned installed base. - Represent the company professionally at customer sites while maintaining effective communication with support, coordination, sales, application, quality, and compliance teams. - Identify service contract, warranty, replacement, billable service, and digital solution opportunities to support business development. - Participate in continuous improvement initiatives, including DBS events, and act as a technical reference for assigned sites. Qualifications - Minimum ciclo formativo superior +2 (or equivalent) with at least three years of experience in a comparable field service role. - Solid technical knowledge in biology, electronics, software, chemistry, and life sciences. - Proficient English level enabling participation in international communication and training. - The role requires a structured technical background and hands-on field service experience in life sciences or comparable laboratory environments. Requirements - Ability to travel extensively across the assigned territory to perform on-site customer interventions, including overnight stays when required. - Must have a valid driver’s license with an acceptable driving record. - Ability to handle service tools, spare parts, and equipment required for field interventions in laboratory environments. Benefits - Attractive salary and eligibility for bonus/incentive pay. - Comprehensive package of benefits including professional car, mobile phone, medical/dental/vision insurance, and complementary insurance for retirement. - Flexible, remote working arrangements for eligible roles.

Role Description In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customers to identify opportunities in the installed base, to improve system performance and operational performance. The work model for the role is: Remote; Utah. This role is contributing to the Electrification Service Division. Your role and responsibilities: - Provide knowledge of and conduct work activities in compliance with the ABB HSE (Health, Safety and Environment), ABB Way, and Safety Manual & Safety policy at all times. - Responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective area; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems and other Power related equipment & controls. - Leading outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. - Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis. - Planning, organizing, and performing multifunctional field assignments in designated areas of expertise, directing the work of other field engineers and craft labor as required, in a timely and efficient manner. - Developing and further expanding technical knowledge and expertise, currently recognized industry standards for engineering ability. - Planning, preparing, and/or instructing both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization. - Performing administrative functions in a timely manner that are associated with your work; such as writing technical reports, ordering necessary materials, securing quotations, preparing job status reports, reports to customers, time sheets, expense tracking sheets, and cost control activities. Qualifications - High School Diploma or GED with 5+ years relevant field engineering experience. - Technical skills in testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers. - Experience in the repair and refurbishment of LV and MV circuit breakers (OEM equipment such as Siemens, GE, ABB, SquareD, Multilin relays, and Schweitzer Relays). - Experience in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines (including excitation systems), controls systems and Programmable Logic controllers a plus. - Up to 75% domestic travel. - Knowledge of industrial customer base in geographical area. - We are unable to sponsor an employment visa at this time. - Candidates must already have a work authorization that would permit them to work for ABB in the US. Benefits - Health, Life & Disability options including a choice between two medical plan options: a PPO plan or a High Deductible Health Plan. - Choice between two dental plan options: Core and Core Plus. - Vision benefit. - Company paid life insurance (2X base pay). - Company paid AD&D (1X base pay). - Voluntary life and AD&D – 100% employee paid up to maximums. - Short Term Disability – up to 26 weeks – Company paid. - Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. - Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance). - Parental Leave – up to 6 weeks. - Employee Assistance Program. - Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption. - Employee discount program. - 401k Savings Plan with Company Contributions. - Employee Stock Acquisition Plan (ESAP). - ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

Role Description Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. We are seeking an experienced Auto Field Adjuster to support the Raleigh, NC territory. The ideal candidate will have prior auto field adjusting experience and an active adjuster license. This position operates in a competitive, high‑volume market and requires strong negotiation skills, particularly when working with repair shops. CCC estimating experience is preferred. This role primarily handles collision‑related claims and requires someone who can work independently while maintaining strong organizational and documentation skills. This is a field‑based position, and a company vehicle is provided. Key Responsibilities - Demonstrates sound estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses - Demonstrates basic understanding of the content of all policy types written by the company - Negotiates settlements, makes settlement payments and documents all activities in the file within authority limits - Applies sound understanding of regulatory compliance and fair claims practices - Builds functional relationships with both internal and external customers Supervisory Responsibilities - This job does not have supervisory duties. Skills - Auto Body Repair - Auto Body Shop Management - Auto Collision Repair - Automotive Body Repair - Automotive Maintenance - Automotive Repair - Business Acumen - Business Management - CCC ONE - Customer Service - Documentations - Financial Analysis - Material Damage Claims - Motor Vehicle Repairs - Negotiation - Organizing - Quality Management - Relationship Management - Vehicle Repairs Compensation - Field Auto Consultant I: $26.49/hr. - $40.99/hr. - Field Auto Consultant II: $28.03/hr. - $43.70/hr. - Field Auto Sr Consultant I: $35.82/hr. - $50.24/hr. - Field Auto Sr Consultant II: $37.98/hr. - $52.84/hr. And is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role. Benefits - National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. - All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. - Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. - Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. - Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. - When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. - Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

• Work closely with customers at the product concept and design level to ensure that the customer has the necessary information to facilitate design-in of our products. • Develop close relationships with customers and sales reps to enhance Company image and competitiveness and uncover new application opportunities. • Coordinate product qualifications for customers in a timely and efficient manner through communication with pertinent Factory, Engineering, Quality and Sales Reps. • Conduct product application seminars and training for key customers, sales reps and distributors. • Maintain and update the NBO / Top Opportunities reports monthly. • Coordinate regional trips with the RSM in conjunction with specific customer or Rep requirements. • Coordinate with Quality Assurance teams to ensure accurate and timely responses to product quality issues.